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Free P900 at CPW? |
grex
Joined: Sep 01, 2003
Posts: 401
From: Parsley (university of)
PM |
@shreez not being cheeky, and i'm making any indictments on you, but do cpw staff actually receive ANY customer service training? my local branch are about as helpful as a chocolate fireguard.. |
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KSE
Joined: Nov 18, 2003
Posts: 369
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Just to confirm that I have been informed that what has been said with regard to Orange is true...
Before purchasing my P900 from CPW, i emailed them, and was informed that I would have to remain on the original tariff I chose for 3 months, for BT, they said it was 6 months...
When I actually went to the shop, the woman who served me said that "strictly", they are told that you have to wait 3 months on Orange, HOWEVER, she was aware that some friends of hers had actually reduced the tariff after the first month, since Orange brand their tariffs as being "Your Plan", you are therefore free to chose what you pay and what you get, without being penalised...
Whilst it appears to be possible though, who knows what kind of hassle that may arise from it... the decision, as they say, is yours !
There is no human problem which could not be solved if people would simply do as I advise.
- Gore Vidal (Although I didn't write it, from my perspective, I couldn't agree with it more!) |
pachy
Joined: Nov 05, 2002
Posts: > 500
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@People, i HAVE downgraded more than one Orange contract P900 in the last few days,within two weeks of taking them out, the guy that works for CPW has lots of conflicting stuff in his post becauuse CPW DESPERATELY don't want people to be aware of the real facts, they tell their staff it's 3 or 6 months to pass on to customers who then just "Believe" it without checking, it's not his fault, but in his first post he says "I could be wrong" but in the next post he says "i only post facts" only ONE of those statements can be true.but he IS trying to help, but you will not easily get a CPW person to spell out the facts because as someone mentioned ealier this loophole costs them money.
Remember when you downgrade an Orange tariff, you have to do it from the next billing period so you CAN'T downgrade until month two, but you can "Arrange" it during month one if you want.
Some Orange staff are also not sure of the situation & will advise you to check with CPW before they downgrade you, this AGAIN is just them protecting themselves from the fact that SOME companies build a proviso into their contracts. like Onestopphoneshop do.
Here's MY Proviso,
Ultimately it's got to be your own decision because there is always a risk that things can go wrong.
If you enjoy life then fine, but if you want to really LIVE, you have to take risks 
Reminder; milk, sugar, crisps, post letter. |
grex
Joined: Sep 01, 2003
Posts: 401
From: Parsley (university of)
PM |
@pachy you are indeed a wise man |
DREWMARK
Joined: Apr 14, 2002
Posts: 249
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Why cant you just downgrade online.
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badrat_rachael
Joined: Oct 29, 2003
Posts: 47
PM |
And as for Orange tarrifs to go on when you downgrade, try their high speed data option - only ten pounds a month ! Which works lovely if you don't actually want to *use* the tarrif - say, if you only took this contract out to get a phone for cheap as chips and had another contract already, or summat.
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grex
Joined: Sep 01, 2003
Posts: 401
From: Parsley (university of)
PM |
...or try o2 online payg and get unlimited gprs for £10 a month and 300 free texts...  |
carlhunt
Joined: Mar 02, 2003
Posts: 31
From: UK
PM, WWW
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Much of this was chewed over when the P800 was released,
here and on allaboutsymbian.
What came out of it was that the likes of Onestopphoneshop etc.
clearly state in their terms and conditions what the rules are
for downgrading the tarriff.
The likes of The Orange Shop and Carphonewarehouse do not
include a statement in the contract about the consequence
of changing tarriffs immediatley or any other restrictions.
Consequently they cannot enforce any additional charges.
That they have not changed their paperwork is the biggest
suprise, I would have by now.
If the staff in the shop tell you three or six or twelve months
then just get them to point to the clause in the contract
and if the cannot just accept the written terms.
I went through all of this personally with my P800 when
Orange suggested I wanted to make an additional contribution.
They went quiet when I suggested that they read the contract. |
simion_levi
Joined: Feb 20, 2003
Posts: 291
From: London, UK
PM |
Quote:
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On 2003-11-30 02:37:54, pachy wrote:
Remember when you downgrade an Orange tariff, you have to do it from the next billing period so you CAN'T downgrade until month two, but you can "Arrange" it during month one if you want. |
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One part right, one part open to interpretation! (there is a get-around!) 
You can't downgrade until the next billing period - true.
You can't downgrade until month two - true only if you accept that 'month 1' could be as short as 1-2 days.
Bought my P900 on the 19th in Link, £50 on YP700 - well aware that my billing date (already have O contracts) is the 26th. Arrange transfer to HSD on 21st, O confirm HSD will be active from 26th. Get first bill for this contract for, have been charged £8 for the few days of YP700, and from then on it's £10 per month HSD.
My total P900 cost = £178 for whole year, + ~£10 to unlock.
If you ask, you can usually request a specific billing date on signing the contract. Always make it about a week after buying the phone, and you needn't pay for a whole month of £70, £100 etc of whatever high tariff you've chosen before downgrading.
>>>Current: P900 (+BT200); T610; P800
Previous: 6610; A830 (3G); 7210 + HS-1C; 7650; 6310i + HDW-2; 8310; 6210; 3310; 5110; Analogue Moto. |
dazbradbury
Joined: Nov 24, 2002
Posts: > 500
From: UK - Derby/London
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Went today, none in stock! And i tried two stores! Did anyone pick one up??? And how come online they don't have the same offer? |
simion_levi
Joined: Feb 20, 2003
Posts: 291
From: London, UK
PM |
What, the link? They do, Orange 700 they call it though. £49.99 on that £70per month tariff - though the Link, like everybody else in Britain, no longer have any P900's left to my knowledge - couple of week wait at least for most dealers, so I hear. Very glad I did an impulse buy last when I did.
>>>Current: P900 (+BT200); T610; P800
Previous: 6610; A830 (3G); 7210 + HS-1C; 7650; 6310i + HDW-2; 8310; 6210; 3310; 5110; Analogue Moto. |
dazbradbury
Joined: Nov 24, 2002
Posts: > 500
From: UK - Derby/London
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No i'm talking about CPW, And they had one, but it was reserved.
Anyway, while i was in the queue I picked up the returns policy, and it doesn't say you have 14-days for your money back.... So if you can't change down, then you're a bit screwed...
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fatreg
Joined: Jul 26, 2003
Posts: > 500
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Just to throw a few pebbles in the pool!
The P900 failed testing at banbury last week, therefore nowhere will be receiving anymore P900's until SE change the S/W and get it all up to speed again!
On this here tariff changing stuff, you CAN change your tariff on orange as often as you like! as some-one has pointed out, it wont actually change until your next billing date, no where in Orange T+C does it state the minimum 3 or 6 month tariff! thats only so the shop doesnt get any like wahat we call "tariff downgrades" clawbacks,
If you speak to any person in retail we will advise you that you have to stick on a tariff for 3 months so we can fully claim our commission, but you can change your tariff as soon as you walk out that door!!
hope this cleared/helped a few people?
oh and i dont mind loosing commission! so pop in to my orange shop! not that we have any P900's! LOL
fatreg (Orange Retail munky)
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ainamrev
Joined: May 23, 2003
Posts: > 500
From: Servanya - Russia
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cool but orange shops never budge on the price of the handset!
futhermore can you tell us mre about this new p900 software issue? how come lots of handsets were sold with out the mistake being spotted?
what is this mistake or problem?
[addsig] |
Geezer041
Joined: May 03, 2003
Posts: 89
PM |
You do have 14 days money back. I believe it is your statutory right as a consumer. I have in fact returned a handset to onestopphoneshop within 14 days. I dont know about CPW but when i worked at The Link we did have a 14 day policy. However you are still liable for any line rental and call charges incurred in those days.
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Posted: 2003-11-30 02:12
