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BAD experience w/ memoexpress service point @ sm city n. edsa(ph) |
bal_yee
Joined: Feb 15, 2003
Posts: 53
PM |
i just want to share this with you guys.
i was planning on having my t68i upgraded to version R6A at Smartnet Makati, however, since i dont have the time coz i live and work at Quezon City. so i went to cyberzone sm city n. edsa where the Sony Ericsson shop is located (its beside the siemens mobile, which are own and operated by MemoExpress). I asked the guy there if i can have my phone upgraded with the euro version to get rid of the font inconsistency. you know what that st*p*d s*n of a... told me, he said i cannot use the euro version bcoz we are an ASIAN country... and that was in a tone like he was saying i'm stupid.... gusto ko tuloy sabihin ANG LAKI MONG T*NG*...
so i highly suggest that dont go there for any technical matters pertaining to your phone.... ST*P*D TALAGA!!!!
sorry for the harsh words mods... wala na kasi akong magamit to describe the kind of personnel they have there....
dapat ma-report yung mga tangengot na yun eh... buti pa SMARTNET highly recommended... technical personnel pa mag-aasikaso sayo... kahit malayo dadayuhin ko na lang...
_________________
Tungsten T and SE T68i ROCKS!!!
[ This Message was edited by: GOwin on 2003-02-24 03:51 ]
[ This Message was edited by: GOwin on 2003-02-24 04:34 ] |
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GOwin
Joined: Jan 17, 2002
Posts: > 500
From: .uʍop ǝpısdn s&
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First of all, I don't think they are SE personnel at all. Personnel of authorized service points most likely, but not direct employees.
Anyway, sorry to hear about your bad experience. Never had any since I ONLY go to smartnet  |
619
Joined: Jun 19, 2002
Posts: > 500
From: if you dont like my posts, IGN
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l think SE and Siemens SM North shops both are operated by memo express. they get their units from wintelcom
This message was posted from a P800 |
bal_yee
Joined: Feb 15, 2003
Posts: 53
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@GOwin -> ok and thanks for editing my post... now i know that SMARTNET is the best... |
edmundm
Joined: Feb 13, 2003
Posts: 23
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I agree.. the personnel there are not that customer oriented. and actually it is a great disservice for me to see a shop for Sony Ericsson and then when you ask for particular accessories and parts... mostly they will say.. they dont have it..
Sayang at mukhang poster lang ang Sony Ericsson logo nila and yet they are not doing justice to the company i greatly like in terms of excellent phones... |
masterjericho
Joined: Dec 09, 2002
Posts: 52
PM |
i just remembered, dun ako nag pa upgrade
ng firmware last december, only to find out
na nde pala latest yung nilagay sakin...
bad trip talaga! nag bayad pako ng P500
para doon.
ang consolation ko na lang cguro eh na ayos
naman yung dreaded data accounts bug =) |
mjct6210
Joined: Feb 02, 2003
Posts: 24
From: Cal., Philippines
PM |
i had a bad experience with memo express too. i usually roam aroung sm city whenever i have free time a based on my observation, the staff of that shop are snobbish. |
phoenix848
Joined: Mar 02, 2003
Posts: 1
PM |
i dont think their have that kind of service i mean in the memoxpress SE coz when i drop by in their shop they give all the services that i want, ya they don't have that stock but i don't think its their problem maybe we should ask the dealer itself coz as far as i know they are a retailer only... and regarding with the euro version i think you misunderstood it coz im using the euro version too and according to them its not suported by SE phils. but they have the firmware for that and its kinda "bawal".... anyway before you made a statement like that, did you aproach the person in a nice way? 'coz i don't get that kind of treatment... TATA! Goodluck!  |
RCV3
Joined: Feb 10, 2003
Posts: 43
From: Philippines
PM |
Thanks for sharing your experience, too bad they claim to be the only SonyEricsson shop here in the Philippines, rude customer relations though. :-(
This message was posted from a R520 |
phoenix848
Joined: Mar 02, 2003
Posts: 1
PM |
hey guys, do you know where i can find other sony ericsson shop? please help?  |
Jowi
Joined: Feb 21, 2002
Posts: > 500
From: Pilipinas
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Phoenix
look for the respective threads of Smartnet, Semicon & SESS |
CPM
Joined: Mar 06, 2003
Posts: 22
From: Manila
PM |
Question lang po. Di ba Semicon ang authorized SE dealer? Why is it that mas maraming available na accessories ang Memo Express like the MCA 25 and T68i holsters in which Semicon have no stock? |
JAYV
Joined: Dec 14, 2002
Posts: 83
PM |
mas marami kasing customers ang semicon...  |
maestro_musica
Joined: Dec 08, 2002
Posts: 27
PM |
Talaga? Nagkaroon kayo ng mga masasamang karanasan doon sa store na yun? Well, lucky I am. Nung nagpaupgrade kasi ako ng phone which is a T68ie, because it has that chinese characters on its keys, maayos naman yung naging result. In fact, I am well contented on the service I received. Wala pa namang nagiging problema so far at nagpa-upgrade ako ng aking unit noong February ,I supposed and nakuha kong version e yung R6 something. |
johnj2803
Joined: Jan 10, 2003
Posts: 27
PM |
well, i don't have any bad experiences with that shop. in fact they were very gracious to help me with my inqiries...
well, not everyday is a sunny day...
that's the bright side of it.
actually they were very accomodating. they even volunteered to help me set up things in my T68.
lets not only look at the bad side... they are good people too you know...
You can catch me here: http://johnjmd.blogs.friendster.com/my_blog/
http://johnjmd.multiply.com |
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Posted: 2003-02-24 04:35
