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T68i fault from O2..!! |
Pimpos
Joined: Jun 14, 2002
Posts: 30
From: London,Essex,Herts,UK
PM |
Hi ya all,
I've just been speaking to O2, who have informed me of a fault on the T68i that ALLEGEDLY Sony Ericsson (  ) are aware of..!!
Basically I went onto the O2 website on 24/6/02 and sent myself a test message using their free txt service. Well since then I have been receiving the same test message several times a day and nite, up until today. On contacting O2, they informed me that there is a fault with the T68i, which does not confirm that it has received a SMS message like all phones should. This lets the sending site know and hence no more repeat messages.
Further more they have informed me that are aware of this and have given me the following fault ref. no. 226670 to refer to them with, are unaware of this No. and have reputed this allegation.
Has anyone else had the same problem using the T68i or software upgraded T68 and the O2 site.??
UK customer service No.. 08705 237 237 quick pick up and answer.
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lingart
Joined: Feb 20, 2002
Posts: 89
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yes I have this problem - Im using an upgraded T68M=>i
Didnt know it was a handset problem just thoght it was a Genie Prob
Have you noticed they have also reduced number of texts to 100 per month... |
Pimpos
Joined: Jun 14, 2002
Posts: 30
From: London,Essex,Herts,UK
PM |
Have you been intouch with either O2 about it or ..?? |
Pimpos
Joined: Jun 14, 2002
Posts: 30
From: London,Essex,Herts,UK
PM |
If so who said what about this problem..?
I think it more to do with the O2 website as they seem to have rushed to move/redirect people from the previous fully working Genie website to their own.
Which should be classified as a "Hard Hat" area as it still seems to be under construction. The email option has disappeared, the Free SMS is not working properly, you cant veiw you bill on-line and as for MMS.....
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bradmax57
Joined: Apr 03, 2002
Posts: 146
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Sound liek a problem with O2 more than T68i as I have one on Orange and my mate has one on Voda and neither of us have been having this prob  |
Pimpos
Joined: Jun 14, 2002
Posts: 30
From: London,Essex,Herts,UK
PM |
Thats good to hear..
I have highlighted this to O2 and agree with you that it is a O2 website problem, they kinda agree aswell and say that it is between the O2 network and Ericsson T68i handsets communicating properly.
Hence O2 fault in the subject.
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rdpinnegar
Joined: Jul 02, 2002
Posts: 86
From: england
PM |
same problem here! i got about 20 messages in total!  i was really annoyed but they seem to have stoped now thank god!
NOKIA |
Superluminova
Joined: Feb 24, 2002
Posts: > 500
From: ...Mummies Tummy!
PM |
this has happened to me aswell! and also does anyone know when the O2 name will be on the screen t68i instead of btcellnet? |
elglg
Joined: Apr 23, 2002
Posts: 15
From: Loughborough, UK
PM |
This has also happened to me.
It has happened with the O2 website plus a couple of others,
So it could be a problem with the phone. Mine is an upgraded t68m > i
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Pimpos
Joined: Jun 14, 2002
Posts: 30
From: London,Essex,Herts,UK
PM |
@elglg
Have you been in touch with regarding this...?
Sounds like its not just limited to O2.
Have you spoken to O2 about this..?
See if they give you a ref. no 226670, saying are aware of the problem.?
BT Cellnet (O2) UK Tel..0800 328 28 78
The UK no. is..08705 237 237 they pick up quickly..
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Pimpos
Joined: Jun 14, 2002
Posts: 30
From: London,Essex,Herts,UK
PM |
@Superluminova
Last I heard I think you can download the O2 logo from their site..
But as for the display,(BT Cellnet ) this should have changed automatically.
Mine changed some time ago now..
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peter king bicep
Joined: Jul 02, 2002
Posts: 27
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[ This Message was edited by: peter king bicep on 2006-02-02 15:13 ] |
Taimur
Joined: Jun 11, 2002
Posts: 15
From: Karachi, Pakistan
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Quote:
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On 2002-07-01 16:55, bradmax57 wrote:
Sound liek a problem with O2 more than T68i as I have one on Orange and my mate has one on Voda and neither of us have been having this prob
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I agree, I am have exchanged thousand of messages myself... from boltblue/msn/mobilinkgsm never faced a a problem...
my opinion: not a handset problem...
-TT-
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Lethal
Joined: Apr 02, 2002
Posts: 92
From: Heathrow, London
PM, WWW
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I had it on my T68m with Genie, and still have it with T68i software (I had mine T68m updated).
Genie told me it's a problem they are aware of, but they NEVER said it was the phone, it sounds more like a problem with their end. |
Cardo
Joined: Jun 18, 2002
Posts: 127
From: London
PM, WWW
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Sounds more like a problem with the handset that only manifests itself when sending sms and requesting a reception receipt.
Maybe the T68 doesn't send reception receipts as it should? |
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Posted: 2002-07-01 15:47
