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Forum > Sony Ericsson / Sony > General > Hissing problem: fault is down to five components

Author Hissing problem: fault is down to five components
goldorak
T68 gold
Joined: Jan 23, 2003
Posts: 401
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Posted: 2003-06-10 20:34
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This may help T610 owners

http://www.whatmobile.net/forum/topic.asp?TOPIC_ID=11786&whichpage=22&ARCHIVE=

David
Administrator

United Kingdom
780 Posts

Just got off the phone from the Head of marketing at Sony Ericsson UK. He tells me that early production units (branded T-Mobile and Vodafone kit) were affected by a hardware problem that wasn't picked up by the network operators during conformance testing. The fault is down to five components, but the hissing varys from one phone to another. So some are worse than others. Sony Ericsson is working with the retailers to provide options for either a replacement handset or a repair of your existing phone with a maximum 5-day turn around. Handsets in warehouses are being reworked to eliminate the hissing problem before they go on sale. New supplies of hiss-free phones are arriving this week to replenish stocks of older products that maybe affected.

Hope this puts people's minds at rest that a fix is available for affected handsets and that it has been eliminated for current production phones. As for your future portfolio questions I didn't ask because he probably wouldn't have told me anyway!


David Chow
Associate Editor
What Mobile magazine



[ This Message was edited by: goldorak on 2003-06-10 19:34 ]
Lars
T610
Joined: Jun 01, 2003
Posts: 438
From: Singapore, Asia
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Posted: 2003-06-10 22:19
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nice piece of info dude!
runkarn
T610
Joined: May 27, 2003
Posts: 62
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Posted: 2003-06-10 22:54
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actually, it is FOUR components that need replacement. All of them are resistors. cheers
Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2003-06-10 22:57
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the fifth part is a shielding can that has to be removed in order to replace the four resistors and the shielding can can't be reused...
gemini
T68i
Joined: Nov 16, 2002
Posts: 283
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Posted: 2003-06-11 02:28
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thats it put him in his place!
History = Nokia 3210 > Ericsson T39m > Sony Ericsson T68i > Panasonic gd87 > Nokia 6100
macktv
T68 gold
Joined: Jun 05, 2003
Posts: 29
From: The World Of The Mack
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Posted: 2003-06-11 11:56
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Spoke to T-mobile yesterday and they said they'lll be getting in the new stock next Tuesday, it's being tested as we speak.
SCORPIONKING1982
W850 black
Joined: Mar 11, 2003
Posts: > 500
From: Leeswood
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Posted: 2003-06-11 13:10
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"He tells me that early production units (branded T-Mobile and Vodafone kit) were affected by a hardware problem that wasn't picked up by the network operators during conformance testing."

This sounds like their saying its the operators fault for not noticing it and that SE dont actually test their phones!
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