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Author T610 problems in Malaysia
psychofre@k
P900
Joined: May 27, 2003
Posts: 61
From: Kuala Lumpur, Malaysia
PM
Posted: 2003-06-03 07:31
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Hi everyone... i m posting this thread to discuss about the problemo of T610 in Malaysia and Singapore. DO feel free to give ur feedback for the PROs and CONs of T610? How should we deal with the "hissing sound" issue?
what do ya all think?

FYI, ive been goin to ERICSERVE (they r the authorised service center) in AMcorp Mall in the past few days to fix this problem but in the end it just a waste of my time. they juz cant do anythin to the set. Swap 1 to 1?? yes they do...but the hissing is still there. i will advice all the T610 owner out there to wait for the 2nd batch of T610, then only go visit Ericserve. otherwise it is juz a waste of your time. this is the result i got after so much hassle..... now what we can do is wait..wait and wait (dunno until when)
i m quite dissapoint with SE

[ This Message was edited by: psychofre@k on 2003-06-03 07:00 ]
Novell
K800 Black
Joined: May 19, 2003
Posts: 120
From: Malaysia
PM
Posted: 2003-06-03 08:22
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Yeah, I've decided to wait for the 2nd batch before buying the T610.

alex
X1 Black
Joined: Jun 11, 2002
Posts: 156
From: Malaysia
PM
Posted: 2003-06-03 08:59
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@ psychofre@k,
Guess, this is common... I believe you've heard about this hissing sound prior to its launch in Malaysia... I believe a lot of people knew this as well but ... because of the rush for this phone... you guys have to bear the pain.
I was informed by Ericserve technicians that even the replacement would not help much as the replacement too has hissing problems. That's why, usually, do not buy handphone during the 1st launch... especially you knew the problem in advance.
But don't worry, the fixed replacement set will be out soon... just the matter of time. I believe those SE Service Centers find it difficult to service T610 too...
Little advise, since T610 replacement is not fixed yet, play with the existing phone first... you'll definitely get a replacement later... I believe, other than this hissing sounds, others are working perfectly.

[ This Message was edited by: alex on 2003-06-03 07:59 ]
masseur
P910
Joined: Jan 03, 2003
Posts: > 500
From: Sydney, London
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Posted: 2003-06-03 09:04
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This hissing problem is being very much overrated!

I have only heard it once in 3 weeks and that was because when I heard about the hiss I made an effort to be in a totally quiet room and really listened for it.

In normal operations you will rarely notice it.

you are right that the phone works brilliantly (so far) in all other functions.
fischerspooner
T68 gold
Joined: Jun 01, 2003
Posts: 17
PM
Posted: 2003-06-03 10:11
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it depends on ur luck and i also feel that the problem is exaggerated as always... just like when pple exaggerate nokia's prob


i got my set, but no hissing sound or lag in sms inbox...just a tad bit slow to sms but otherwise, it's almosyt perfect
markng
T610
Joined: Aug 19, 2002
Posts: 50
From: Kuala Lumpur, Malaysia
PM
Posted: 2003-06-03 15:06
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Both of you must be very lucky to get a set doesn't hiss that badly. However you also have to consider others that hisses pretty badly. My T610 sounds like some cheap ass phone when it hisses. Here's what I noticed also. When someone from a shopping mall calls me, the background noise becomes so messed up that it interferes with the what the caller is trying to say. Usually on other phones, I can sometimes pick up what's happening on the background. With the T610 it's just impossible.

For Malaysian users, u must have noticed that if u're a 012 user, the sound quality is usually better than a 016. With the T610, it just sounds bad regardless on whether I'm on 012 or 016.

Oh well, as long as they give me a replacement unit, I'm happy. Just don't try to fix my current defective unit.
gwping
T68 gold
Joined: May 25, 2003
Posts: 43
PM
Posted: 2003-06-03 18:09
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Mine have a lot of hissing sound too! Bought from penang!
alvinhan
T610
Joined: May 22, 2003
Posts: 10
PM, WWW
Posted: 2003-06-03 18:15
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My phone has no much problem on the hissing problem, only little and acceptable for me.
solidusss
T610
Joined: May 24, 2003
Posts: 17
From: MALAYSIA
PM
Posted: 2003-06-03 18:30
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..

[ This Message was edited by: solidusss on 2004-12-19 12:47 ]
c96sthl
C702 Speed Black
Joined: Mar 31, 2002
Posts: > 500
PM
Posted: 2003-06-04 02:30
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now I have it after using for three days.
I realise for mine, it only appear if I adjust the listening
volume to 3 bar.

Maybe the speaker quality is fluctuating...it seem everyone have
different problem. now I just keep it around MAX coz when I do tht
I hear no hissing, just like the quality I get when I purchase it.
Bubsy
T610
Joined: Jan 07, 2003
Posts: 44
From: Suadiye
PM
Posted: 2003-06-04 02:44
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When would the 2nd batch be released?
Till then how would I know the difference by the first and second batch; (by the SW information?)

[ This Message was edited by: Bubsy on 2003-06-04 01:46 ]
c96sthl
C702 Speed Black
Joined: Mar 31, 2002
Posts: > 500
PM
Posted: 2003-06-04 07:09
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check the sticker after you opened the battery.
no harm you ask for the phone to take a look.

mine that have hissing is R2C.
If what I hear is consider a problem, personally I found its ok
coz like some who don't mind...its just exaggerated.

I will get a fix only if there's a major upgrade in firmware.
ygjohn
T610
Joined: May 22, 2003
Posts: 21
From: Singapore
PM
Posted: 2003-06-04 08:27
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hi Bubsy

in singapore, the new later batch that comes in will have chinese input.
that will be how to distinguish whether it is 1st batch or later batch.

i'm not sure about whther malaysai will have the same feature.
and i'm also not sure if that means hissing is "improved".

have been checking out the stores here and the display handset all come with chinese character strokes on the keypad now.
but stores are still selling those without.

hope this helps.
cheers!
Bubsy
T610
Joined: Jan 07, 2003
Posts: 44
From: Suadiye
PM
Posted: 2003-06-04 19:45
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Thanks for ur info guys
markng
T610
Joined: Aug 19, 2002
Posts: 50
From: Kuala Lumpur, Malaysia
PM
Posted: 2003-06-05 06:20
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Hi guys,

I've finally gotten a replacement from EricServe that does not hiss. Its a 03W14 batch. Firmware is the same as my old one (R7A) which kinda shows that the firmware updates will NOT solve the hissing problem.

The services forms says "PCB board faulty..hissing sound."

I never test out the blue tooth problems as I don't have a bluetooth handsfree.

Good luck guys!

Note : Test out your replacements properly. The first one I got doesn't hiss but the camera is totally out of focus. The LCD also has two distinct black marks in it.

I forgot to add: Since EricServe sells T610 as well, if u're thinking of getting the T610, might as well get it from them. That way, u're guaranteed of getting a hiss free unit. (No I don't work for them but they have excellent customer service and they deserve the credit )

[ This Message was edited by: markng on 2003-06-05 05:22 ]
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