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Please! help me! Problems with T68i |
da_enlightener
Joined: Feb 14, 2003
Posts: 76
From: Toronto, Canada
PM |
ok, i need help.
1. Today, when i tried to make phone calls, i dialed the phone number and the phone displayed "Calling 416XXXXXXX" but then all i hear is 3 beeps, and the phone goes back to the main screen.
2. I thought it was a minor problem, so i restarted my phone.
3. It still did not work, now i got worried. I called my phone and my phone would not ring.
4. I came home, charged the phone fully, while it was Off.
5. I turned on the phone, still no luck making a phone call.
6. I was really scared now, so i backed up my phone book on the computer (using a data cable) and did a Master Reset.
7. I pressed "Reset All"
8. My phone started up again, and i tried to make a phone call. Same problem. It says "Calling (Phone number)" but after a few seconds all i hear is the three beeps and it comes back to the main screen.
9. I took out the SIM card and used it in a Nokia 3390, i was successful at making a phone call.
10. I put the SIM card back my T68i, it still takes a minute to detect the network (FIDO in Toronto, Canada).
11. When i try to make a phone call now, it still displays "Calling (Phone number)" but it does not complete the call. I hear 3 beeps again (like the ones you get when the call cannot go through) and the call does not go through.
12. I tried using my Mom's SIM card in the T68i, but still no luck... the same problem.
Can someone please help me?? I am really worried about my phone.
Thanx
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bokayo
Joined: Feb 13, 2003
Posts: 198
PM |
Hey, maybe your phone is in CALL BARRING, or try this, turn on your phone then take your battery off. It will REBOOT. Hope i works.
This message was posted from a T68i |
da_enlightener
Joined: Feb 14, 2003
Posts: 76
From: Toronto, Canada
PM |
Quote:
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On 2003-02-18 01:47, bokayo wrote:
Hey, maybe your phone is in CALL BARRING, or try this, turn on your phone then take your battery off. It will REBOOT. Hope i works.
This message was posted from a T68i
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I'm sorry, this does not work. :*-( I tired it 2 times, but still no luck. Thanx anywayz.  |
warp86
Joined: Sep 23, 2002
Posts: 129
From: PH BC
PM, WWW
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Try to cancel all call restriction
This message was posted from a T68i |
mkt
Joined: Dec 11, 2002
Posts: > 500
From: Poland
PM |
Mine does the same, but only when i call... my operators customers care. Started to wonder if they didn't add me some customisation to the SW- im their pain in the *ss.
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da_enlightener
Joined: Feb 14, 2003
Posts: 76
From: Toronto, Canada
PM |
Quote:
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On 2003-02-18 02:08, warp86 wrote:
Try to cancel all call restriction
This message was posted from a T68i
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When i try to Cancel All, it says "Cancel All Network Problem"
OMG! i really worried. Can someone please help me? Anyone? |
fu|at^t68
Joined: Sep 14, 2002
Posts: 365
From: Selangor, Malaysia
PM |
once master reset. all setting will be reset back to factory default setting. what firmware r u using? maybe u should go back  service center to reflash ya firmware again.
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mailliw_17
Joined: Dec 15, 2002
Posts: 316
From: Sexmoan
PM, WWW
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Try dialing diff #s or visit the service ctr
This message was posted from a T68i |
da_enlightener
Joined: Feb 14, 2003
Posts: 76
From: Toronto, Canada
PM |
Quote:
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On 2003-02-18 02:26, fu|at^t68 wrote:
once master reset. all setting will be reset back to factory default setting. what firmware r u using? maybe u should go back service center to reflash ya firmware again.
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I'm using R2E006. I will try to go downtown tomorrow, to upgrade my SW, but i'm still really worried about my phone. The problem hasnt been solved yet. Can anyone please find a solution?
Thanx. |
fu|at^t68
Joined: Sep 14, 2002
Posts: 365
From: Selangor, Malaysia
PM |
the only solution we can give u is go down to and ask them about.
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da_enlightener
Joined: Feb 14, 2003
Posts: 76
From: Toronto, Canada
PM |
i called Fido, and they said its a harware problem. Damn! i bought this phone in October 2002 and its had this major problem already...what is upto? making phones like that? i mean i like the phone and everythin , but the fact that somethin has gone wrong in less than 5 months has kinda discouraged me.....from gettin another . I guess i'll have to wait and see how good their service people are, before i make a final decision. I was gonna upgrade to a p800 in a month or 2...but now.....i'm weary.
[ This Message was edited by: da_enlightener on 2003-02-18 03:09 ] |
fu|at^t68
Joined: Sep 14, 2002
Posts: 365
From: Selangor, Malaysia
PM |
that's what the warranty for dude. nothing perfect even u have the QC. we r talking about electronic component. u will never know when will they break down. at least they admit that's thew hardware problem that u don't need to search around.
and for the service. it's all depand on area and people who handle ya case.... so cheers dude....
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cyberekin
Joined: Jul 07, 2002
Posts: 7
PM |
I have the same problem as well... try take off the battery and gently squeeze your phone.. ( like bending it..~_~ i know it hurts).. or keep pressing yes when u make a call... it works for me.... i suspect that it is the hardware problem....
i think just dunt waste time to master reset... it won't work...
my phone's warranty is expired.. so i think i will wait to get a new phone instead of spend $ to fix it...
did u eva dropped ur phone or took off the faceplate..??
[ This Message was edited by: cyberekin on 2003-02-18 05:13 ] |
da_enlightener
Joined: Feb 14, 2003
Posts: 76
From: Toronto, Canada
PM |
@fu|at^t68
one problem with the warranty. i bought my fone outside canada, so Fido does not cover the warranty for that. I bought it on 12 october 2002 from Dubai,United Arab Emirates.
Now, i called the SE 1800 number they have in the manual in the box i got. This is a call centre in Texas, the guy was really really stupid and had a f**ked up accent to his english. He gave me another number in USA. Now this number is not toll free. so i gotta spend 10cents a minute to call this number, so i can talk to them about my warranty.
I call them up, they put me on hold, next thing you know i'm disconnected. I call back, the call center is closed. i mean WTF?
Now i wrote an email to the support on the Sony Ericsson Website, hopefully they will be more helpful.
Do u think i should pay $15 to upgrade my software? Cuz i was going to do that anywyz tomorrow. But now that this problem has happened, i dono.
@
cyberekin
Naah, i've not dropped my phone that badly. Just once on the carpet.and that was like 2 months ago..so i dont think that is the problem.
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cyberekin
Joined: Jul 07, 2002
Posts: 7
PM |
yeah me too.. i bought mine outside of canada.. so fido wont help me out as well...
.. i think update the firmware wont do much too.. but u can try.... i got r2f004..
good luck! |
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Posted: 2003-02-18 01:34
