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Author Serious P800 problem
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2003-02-03 22:11
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I don't know what happened, but all of a sudden it started to become very slow. Then it stopped working!!!
I can turn it on but it does not go further than the first logo.
Is there a way to reset the whole thing from that posission?
First time ever I've had any kind of troubble.
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jh67
S700
Joined: Nov 30, 2001
Posts: > 500
From: denmark
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Posted: 2003-02-03 22:15
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Did You by any chance get the P800 upgraded ?

I read that some P800's went "dead" after the upgrade, that just came out.

regards

Jan
Nextlink Marketing Manager and Bluespoon Hardware Designer.
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2003-02-03 22:27
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No, I was considering doing it but never got around to it.
The light comes on and everything seems to be normal for about 5 seconds and then it freezes completly. The computer dosen't find it eigther if I put it in the cradle.


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[ This Message was edited by: tranquil on 2003-02-03 21:29 ]
pachy
P990 no flip
Joined: Nov 05, 2002
Posts: > 500
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Posted: 2003-02-03 22:32
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That`s the second or third one on here with the same problem so it must be recognised by SE, i`m a little worried as they are`nt sold here yet & it just seems a matter of time.
The post i read on here said there is no cure but replacement.
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2003-02-03 22:36
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Can you dot the links down?
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pachy
P990 no flip
Joined: Nov 05, 2002
Posts: > 500
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Posted: 2003-02-03 22:44
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I`ll try & find it now it but i can`t promise anything, keep an eye on this for half an hour.
Raven
P800
Joined: Jul 01, 2002
Posts: > 500
From: Norway
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Posted: 2003-02-03 22:49
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Does it still charge? Is the signal light bright red?

This message was posted from a P800

Cytech
G900 Brown
Joined: Feb 19, 2002
Posts: > 500
From: Stockholm, Sweden
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Posted: 2003-02-03 22:50
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here is one other thread with one having the same problem...
http://www.esato.com/board/viewtopic.php?topic=18354&forum=2
Merkur
K700
Joined: Dec 05, 2001
Posts: 311
From: Iceland
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Posted: 2003-02-03 22:52
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I have had my P800 upgraded with the new software package.

It works like a charm!
Before you go and have your P800 upgraded, do an upgrade as it will clean it's user data completely. Luckly, restoring it again makes it just the way it was. You might have to uplad the stuff, restart as you are asked, allow a few minutes to pass and then restart it again to gain full functionality. My Email clients didn't work untill after 2 restarts.

My recommendation to every user of the P800 is:

Make a backup of your P800 on a regular basis. There were problems with it's predecessor, the R380 when it somehow lost all user data.
I'm not saying the P800 inherited this problem, just it's better to be safe than sorry.
pachy
P990 no flip
Joined: Nov 05, 2002
Posts: > 500
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Posted: 2003-02-03 23:00
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http://www.esato.com/board/viewtopic.php?topic=18354&forum=2&start=0
brick
M600 white
Joined: Nov 15, 2002
Posts: 162
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Posted: 2003-02-04 06:33
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I was beginning to have problems with the device as well. It started out fantastic, stable and very fast, but once I filled it to the brim with files, the trouble started. It would ask for a reset a few times a day, and even after I deleted most of the files from the phone, the problem persisted. It's now in a SE centre doing a R1B --> R1D upgrade. Hope it comes back better.

Just wondering whether I should restore everything from the backup or start with a clean slate? Now I know not to load the phone with too many files or programs. Could that have been the cause of your problem as well, tranquil?
skjalg
P910
Joined: Dec 08, 2001
Posts: > 500
From: B$rum, Norway
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Posted: 2003-02-04 07:01
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ouuu, thats too bad tranq!
I am glad just the memorystick is not working in mine, cuz I dont think I could survive many days without my beloved P800!

Has anybody had problems with their memorystick yet? Mine has frozen totally, cant delete anything from it (and yes, I have checked that the write protection is turned off)
I am sending it to a servicecenter later today
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2003-02-04 07:48
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I've tried the lot. If I could only access the service menu to re-format the thing it obviously should do the trick. I just can't get it to go any further than the first logo.
I'll take it in today.
Thanks guys.
tranquil
W902 Black
Joined: Dec 15, 2001
Posts: > 500
From: Oslo, Norway
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Posted: 2003-02-04 13:29
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@brick
It might be a reason. I've taken a lot of pics, added a game(Stunt Run), put in a lot of details in my contacts, a coupple of Mp3s and a few midis. I guess all of that is lost but I've stored some of it in the Duo-stick and done a few backups on my PC so I'm not too worried about what gets lost.
I've been down to the shop and left it with them so we'll just have to wait and see...
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skjalg
P910
Joined: Dec 08, 2001
Posts: > 500
From: B$rum, Norway
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Posted: 2003-02-04 15:28
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I feel with you! wouldnt want to be without my baby!:P
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