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Author K750i bluetooth connection lost
tsiongonen
T68 gold
Joined: Dec 20, 2004
Posts: 9
From: Israel
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Posted: 2005-08-05 12:40
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Hi,

I have been experiencing a lot of problems with the K750i and BT headsets and car kit.

It seems that the K750i looses the connection to the headsets very frequently without any reason.

In addition, I was not able to pair the K750i with Motorola headsets or Nokia's.

Anyone aware of this?

Thanks!

TG
thelight
Satio Black
Joined: Jun 02, 2005
Posts: 70
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Posted: 2005-08-05 13:53
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Have you updated to the latest firmware? I had alot of trouble with my bt headset with the initial firmware, all solved by upgrading.
tsiongonen
T68 gold
Joined: Dec 20, 2004
Posts: 9
From: Israel
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Posted: 2005-08-05 17:06
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Thanks for reply.

I am using version RL

And still problems....

Which one do you recommend?

TG

tsiongonen
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Joined: Dec 20, 2004
Posts: 9
From: Israel
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Posted: 2005-08-05 17:09
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Sorry R1L002..(-:
happycheesecake
Xperia Arc Silver
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-07 18:35
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I'm having the same issue with all three of my K750i's (all R1L002, i.e. the latest firmware) and a number of HBH-662 bluetooth headsets.

I have a P910i to compare against the K750i's and it (the P910i) hasn't dropped the BT connection to the headset for 4 days. Each of the K750i's drop the connection within 6 hours and they switch from the "Port.handsfree" profile back to the "Normal" profile. Even switching back to the handsfree profile (whilst BT is switched on) none of the K750i's will re-connect to the headset. Nor will turning off & on the headset will get it to reconnect.

Only turning off BT on the K750i or going to My Devices and selecting HBH-662 & connect will reconnect.

BTW, I have three seperate HBH-662 headsets too; one for each phone. Only the headset paired to the relevant phone is switched on, and only BT on that phone is on at any time. No wifi is on within 4 metres of the phones. No other BT is on from any other device locally.

The issue doesn't occur with a spare HBH-660 headset I've got available.

Also - I've got 1,000 K750i's and HBH-662's to hand out from Monday so this is more than a slight issue just for me! I've asked SE UK and I'm awaiting an answer. Anyone else have BT connections being dropped for no reason with K750i's ???
Gud
Xperia Arc Black
Joined: May 21, 2002
Posts: 207
From: Sweden
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Posted: 2005-08-07 18:58
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I have the same problem with K750i and HBH-662. However, as long as both devices are on, the incoming call will go through the headset (they reconnect) which are the important for me.

If one uses the headset-profile for something special, then I can understand that it is enoying...
happycheesecake
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Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-07 19:12
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You're right Gud, incoming calls still get transferred to the HBH-662 headset. Its just bloody annoying that when I push the headset button I can't voice-dial without re-connecting the phone.
Residentevil
P1
Joined: Feb 29, 2004
Posts: > 500
From: Raccoon City, USA
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Posted: 2005-08-07 20:13
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Hopefully a soon to be released new fw upgrade will solve that issue. The K750i is st
Tough times don't last, tough people do!
Free Tibet
happycheesecake
Xperia Arc Silver
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-07 22:06
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I've just kept one of my K750i's connected to a HBH-662. After connecting, I left the phone and headset side by side in front of me; just after posting my first comment in this thread.

Five minutes ago the phone flashed up on the screen "HBH-662 disconnected". Neither device had battery issues. BT on the K750i was set to Powersave OFF.

I had to manually reconnect the headset via the BT devices menu. Bugger this!
floatlite
X1 Silver
Joined: Jan 23, 2002
Posts: 486
From: Glasgow
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Posted: 2005-08-08 00:38
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I have the same issue. I have bang up to date K750i and I have a built in factory fitted bluetooth in my new car. The phone pairs fine and connects, but repeatly disconnects and then re-connects, every 5 or 10 mins.

I know it ain't the car, as I have a P910, Nokia 8800 and a Moto V3 which are all perfect on it.

Its bloody annoying, I actually lke the K750 as the phone to use for work, but I have to use one of the others as, I don't want points on my licence for using my phone in the car non-handsfree.

david
happycheesecake
Xperia Arc Silver
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-09 13:52
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Sony Ericsson UK says about the Bluetooth disconnection issue:

Quote:
Please update the software of the phone for this issue has been solved with the software version R1L002. Thank you.



Suggest we tell SE that the issue hasn't been sorted out!
Email: questions.gb@support.sonyericsson.com
Case : 41104230

(I hate doing that but SE need to be told)
dietbrand
K750
Joined: Nov 23, 2002
Posts: 198
From: Belgium
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Posted: 2005-08-09 14:12
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I have the K750i (R1L002) and the HBH-608.

When I lose bt connection between the two devices incoming calls get transferred (they reconnect). When I want to dial out, I just push the button on the 608, it reconnect within a few seconds and presto...

Example, K750i in room (upstairs), HBH-608 on ear. BT connected.

I leave my room and head downstairs => connection lost (too far).
I sit down downstairs and watch telly (located roughly under my room). No automated reconnect.
BUT
when a call comes in or I push the call button on the HBH => instant reconnect.

I find this no bother at all.
happycheesecake
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Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-09 19:28
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@dietbrand

That doesn't work with my HBH-662. Pressing the call button on my headset doesn't reconnect to any of my K750i's at all, even with the two devices a metre apart. The only way I can reconnect is by either turning BT off then on again, or using the "My Devices" connect menu.

Strangely enough, the HBH-660 doesn't have the same problem. Pressing the call button will reconnect. As the HBH-662 is Bluetooth 1.2, I'm wondering if the problem is BT 1.2 related?
dietbrand
K750
Joined: Nov 23, 2002
Posts: 198
From: Belgium
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Posted: 2005-08-10 01:05
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The hbh-608 also has BT 1.2.
happycheesecake
Xperia Arc Silver
Joined: Jul 30, 2004
Posts: 344
From: Northampton, England
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Posted: 2005-08-10 01:18
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Ok, so its not BT 1.2!

On another thread there's a discussion about some users K750i's doing funny things (like resetting) when they had certain Memory Stick cards in their phones. I've got a Sandisk 1Gb card in my main K750i; and I moved that MS card from K750i to K750i whilst testing... So I'm going to try a second K750i with the OEM supplied 64mb card with the HBH-662 to see if that disconnects during a 48 hour period...
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