| Author |
Deleted Data Accounts after Restart |
swisslue
Joined: Jul 21, 2002
Posts: 4
From:
PM |
Hi
I've bought my T68i in a swisscom-shop (switzerland) but i'm using it with sunrise.
There are now in the data accounts two swisscom entrys (GPRS and GSM). Every time i will ad some others (by SMS configuration od manually) i can, but after a restart of the phone they are deleted. Only the two swisscom accounts are there.
I can delet them, but after a restart... guess what... there are there again. Changes of these entrys can i make, but after a restart they aren't there too... 
I don't know what i should do... neither the Swisscom nor the Sunrise or the Ericsson Hotline were able to help me...
Does anybody knows something??????
Thanks a lot
Swisslue |
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agu
Joined: Jul 10, 2002
Posts: 52
PM |
hi there!
am in the same predicament as well- i'm over here in the philippines and when i do a restart, the data accounts i've setup are gone.
i guess when our phones restart, they grab the signal (and the settings) from our operators...hmm
wonder if anyone can shed some more light on this.. |
stefano
Joined: Jul 23, 2002
Posts: 5
From: Italy
PM |
with italian TIM is the same..... I've some preconfigured TIM accounts on the phone.... but I'm working with WIND
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swisslue
Joined: Jul 21, 2002
Posts: 4
From:
PM |
Hi
I've spoken again with the SE-Support and they've told me, that the only solution is a Software Update.
I've made it (now I have R2E006  ) but the swisscom-dataaccounts are still there... and the problem too...... 
And the game starts again: Swisscom says SE is responsible and SE says Swisscom is responsible.
Swisslue |
stefano
Joined: Jul 23, 2002
Posts: 5
From: Italy
PM |
I've the same problem with TIM... the preconfigured GPRS/WAP account are locked and it' impossible to have other permanent accounts |
phil_small
Joined: Jul 18, 2002
Posts: 34
PM |
Samer here in England with Orange. I'd be interested to hear from anyone in England and Orange with the same problem. Seems a bit crap if it can't even remember a few numbers!?!? |
dburden
Joined: Aug 02, 2002
Posts: 1
PM |
This is so frustrating. I recently upgraded to an T68i in the UK. I bought it from O2 - but sometime I use my Vodafone SIM when I do work related GPRS work.
If I switch off my phone - and then back on. I loose all my Vodafone settings. I only have O2 settings remaining.
I contacted O2 who were not helpful - (why would then want me to use another network for GPRS calls) and I spoke to Vodafone who really couldn't help - but were helpful.
I spoke to SonyEricsson and they suggested I took the handset into my local authorised dealer to have the phone flashed. This should get out of the forced network problem.
If anyone can help me with other suggestions that would be great. Can a network force you to use their service and POP mail? |
swisslue
Joined: Jul 21, 2002
Posts: 4
From:
PM |
Hi
How i've said: SE has told me too to flash the phone, but that didn't solve the problem, the accounts are still there.
I think more and more that there is no solution for our problem
Bye
Swisslue |
Cophia
Joined: Jul 22, 2002
Posts: > 500
From: Sydney
PM |
Have you tried with other SIM cards on your phone?
I have changed between Vodafone U.K. and Virgin Australia without any problems to data account setups.
Some newer SIMs can store extra information such as data configurations on their SIM. Some operators maybe making use of this, and as a by-product it may refresh the data settings everytime switch on with one of these SIMs?
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ner0
Joined: Jul 13, 2002
Posts: 3
From: Bedfordshire, England
PM |
Hi, I work for a mobile comms company and I've bought a handset which is experiencing the same problem. Originally tmobile and now unlocked for o2. I flashed it up to r2e006 on EmmaII (the Ericsson service system) this morning and it has not fixed it. Will speak to Ericsson and see what they recommend. Ali
This post was posted from a T68i |
swisslue
Joined: Jul 21, 2002
Posts: 4
From:
PM |
I don't use the SIM Swisscom, the company where i've bought the T68i, i use a Sunrise SIM...
I think the accounts are stored in the phone in some kind of ROM... |
scarer
Joined: Aug 02, 2002
Posts: 5
From: Basingstoke, UK
PM |
I've had my T68i for 4 days and I am having the same problem. I'm on T-Mobile and BT Internet and I loose both of them if I turn off. I'm having to keep my phone on all the time so I don't loose the data comm settings. Ericsson have got to recognise the problem soon!
I will watch this thread for updates and get in touch with Ericsson myself, strength in numbers and all that!!:D |
NetGuy2
Joined: Jun 27, 2002
Posts: 260
From: Barcelona, Spain
PM, WWW
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I've the same problem!!!!!!!
AHHHHH |
arus
Joined: Jul 09, 2002
Posts: 265
PM |
Here, I gonna share my knowledge though i'm not an expert.
As i 've ever heard, this is becuz your network operator applied the sistem that automatic setup the configuration of the data account by OTA (Over The Air).
Not all operator apply this sistem.
So, everytime when you switch on your phone the configuration of your data account will change to the setting as your provider setup.
And also some operator apply their SIM with small application which called SIM Application Toolkit.
But I prefer say this problem comes from OTA issue.
To you as user this is the problem, but the operator said this is the benefit.
Cheers!!! |
ner0
Joined: Jul 13, 2002
Posts: 3
From: Bedfordshire, England
PM |
Hi
I would go with that except my situation most definitely proves otherwise:
I have a previously T-Mobile T68i, complete with T-Mobile settings (I know what they are as we had to manually hand-program 500 handsets for T-Mobile with the WAP/GPRS settings at work!
I have never had a T-Mobile account, the handset is unlocked and flashed with the latest software and the only SIM card I use is for my O2 contract account that I've had for ages. When I power off the handset and repower it, the settings are restored back to the T-Mobile settings which leads me to believe that there is no OTA settings being obtained. If there were then I would get the O2 settings which would solve all my problems!
It seems that when the handsets are operator customised some settings are hard-coded (outside the control of a normal user) into the software. I flashed the phone but have a scary feeling that when it was flashed it re-flashed the T-Mobile custom settings. Someone I have spoken to (a wireless technology specialist that contracts for a UK network and is fairly important therein ) says that the practise of locking up a handset in such a way is illegal (not in the law breaking sense, but in the acceptable behaviours of network operators etc) but because you can change the settings once it is powered up and use your own they may have circumnavigated this requirement.
I suppose it is convenient for the operator in that if someone messes up their settings they can be fixed with no intervention although it means updates are impossible to implement for both the operator and the customer. Whatever the situation, whether it is a feature or a glitch I know for a fact that the solution cannot be rectified without a software update.
HTH a bit!
Ali |
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Posted: 2002-07-21 15:00
