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I can only connect K750i via USB once - crashes after that


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Posted by dupfold
Hello

After connecting my phone to pc via usb cable, once I have disconnected, after about 5 mins, my internet connection doesn't disconnect but simply freezes - i.e downloads stop, can't access webpages etc.

Also when I first connect the phone, SE file manager reports the phone is connected and I also have access to the duo card. If I disconnect and then reconnect later, file manager reports phone not connected and I can no longer again access to the duo card either.

I'm sure both problems are related but not sure what to do to retify it.

I'm resently formatted my hard drive and reinstalled windows and yet the problem persists - please help.


Posted by dupfold
pleeeeeease someone help?!! SE customer service was no help what so ever!

Posted by amd1129
Try some other drivers instead of ses file mg

Posted by Jools
If you're using a Mac, I would direct you to this. Sound like a common problem.

Posted by dupfold
using pc.

amd1129 - could you suggest/provide link for these drivers please?

Posted by danweb
I have exactly the same problem, I have had this problem for months. And nothing I do will sort it. It really is very annoying, but I am going to keep looking. And if I have any joy, I will post here.

Posted by dupfold
cool, don't forget me if you find a solution!

Posted by kennethsoh81
I've encountered this problem too but manage to solve it. the trick is to always do the safely remove hardware everytime you want to disconnect your usb connection of your phone from the pc. After that when you want to connect again it'll be alright.

Posted by dupfold
Quote:

the trick is to always do the safely remove hardware everytime you want to disconnect your usb connection of your phone from the pc.



Sorry I didn't quite understand that, could you explain again please?

Posted by dupfold
oh, I see what you mean now - tried that but still no joy though ;(

Posted by harshaj99
ur problem is common , see there is a green colour icon at the bottom right which indicates safely remove hardware , click on it and an window pops up giving some options , at the bottom stop option will be there click it and now u can remove ur phone and reconnect it afterwards

Posted by dupfold
thanks but as I said in the post just before, tried that but still no joy

Posted by Icare68
Hello,

I have the same problem on 2 different PCs.
My connection works fine only ones.
When I remove it SAFELY, and plug the USB cable in again, nothing happends, no virtual drive for the Memory stock and the K750i appears as not connected...

Any Idea ?

Thanks,

Icare68

Posted by dupfold
sorry, still not found a solution to this problem

Posted by Icare68
Ok, thanks anyway for the fast answer.

Is the Bluetooth connection more stable ? Does anyone have experience ?

Thanks,

Icare68

Posted by dupfold
it is more stable but is very sooooo.

Best just get a card reader for now until this prob is solved.

Posted by wannabegeek
yes the BT connection is more stable (at least as far as Internet freezes etc) BUT you have to use the sync station to backup SO i reinstalled the sync station and BANG back to square 1.
I have learned to live with it.

Posted by Empoesa
Common problem,
Depends a bit how your pc gives source adresses, i had this problem and i am using a pc with a installed memory card reader, when i connect my K750i to the pc, my pc recognize it as a compact flash card. Sollution, reserve one usb connection and give it a drive path id when your phone is connected (USB 2.0 is hot plugable so don't you worry about a freeze) be sure windows recognize that letter, some tweak programs only show the hardware drives and not the removable drives. Then it's fair when removing your phone you do it with the safely remove hardware but it's not nescessary. Be sure no application is using the phone, before unplugging it. Sometimes it is nescesarry to reinstall the drivers for the memorycard reader. Since I let windows know there was a removable drive and gave it a path ID my problems were solved. It worked for me try it! greetz Empoesa

Posted by dupfold
ok thx but how do I assign a path ID please?

Posted by Icare68
Control Panel / Administrative Tools / Computer Management / Disk Management / Right mouse click on the drive / Change drive letter an Paths...

Sorry, there is no shorter way !

Icare68

Posted by dupfold
ok know how to do that but didn't think that was it. A drive letter (c,d,e,f etc) is automatically assigned ONLY when the phone is attached via the ubs/charger cable and it will only use an available letter. As soon as the phone is un-attached the drive then of course disappears so can't see how simply changing the drive letter will correct the freezing problem.


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