v800 stuck on opening screen / wont start - seems sim related

Posted by elperro
Hi

I had my v800 crash and now it wont go past the vodafone start up screen (i am wait for a cable to change to the latest firmware). But in the meantime I cant get it to start beyond the opening graphic. The weird thing is it seems tied to the sim card. If I put another sim in it works fine.

Is there anyway of wiping the sim history - i dont even know if a sim keeps history - but its the only logic reason as to why the sim would stop the phone working.

cheers

Nick

Posted by jcwhite_uk
Have you tried another sim? Also give the SE online update a try.

Posted by elperro
yeah i have tried another sim and it works fine. Thats why I thought it must be tied to the sim somehow.

I'll have a look at the SE update thanks

Posted by elperro
ok I have now tested the original sim card from the v800i (which is actually a non 3g orange sim) in my p910i and it does the same thing! It stops on the orange startup screen forever. So the sim is the problem. What I dont understand is how the hell can a phone crash corrupt my sim card? Does this happen or is this some freak occurance?

cheers

Nick