Posted by staiano
Looks like we got some more info from SE...Email from SE Call Center explained you need to update Java first. It has to be at least 1.4.2 for the SE Update Service to work (many people out there probably have 1.4.1 or earlier.)
http://www.se-nse.com/forum/s[....]hp?t=621&page=2&pp=40#post8055
[ edit ] and this is helping cause the blank browser windows some people are getting.
_________________
I drink because my country needs the tax
http://www.se-nse.com/
[ This Message was edited by: staiano on 2005-06-16 15:24 ]
Posted by shiato_storm
| Quote: |
|
yes, i got that originally, you have to have the phone drivers installed first, and be up to date with java...then it should work.
Posted by jofullalove
| Quote: | |||
| |||
Yes, the phone is off when i try, when i plug in the cable and hold down c together, nothin happens, the phone just boots normally and the software update doesn't do anything
help??
Posted by Killhippie
When that happens try going to device manager and updating the driver by pointing to where you downloaded and unzipped it,then start the process from the beginning
_________________
Read the small print!
[ This Message was edited by: Killhippie on 2005-06-16 16:00 ]
Posted by CyberVisitor
@gseth
That problem has been discussed in another thread. The solution is pretty simple. Sync with Outlook. Delete all contacts in the phone. Use advanced feature in sync software to copy all contacts back to the phone. Now all e-mail contacts show up as they should.
The video call option has also been reported before and will probably be removed in the next firmware release.
Posted by CyberVisitor
Just got the desktop stand for the K750 - damn it's cool! There's a green light around the contact on top of it that shines when the power supply is connected
One problem though... when I add the desktop charger to a profile it wont auto-switch to that profile when I put the phone in the stand
Posted by itstomhi
OK, I looked at this thread this morning and was excited by the news of the new firmware. Now, I've tried downloading the USB update service thing and can't do it!
I get as far as the install wizard opening, I click on "Have disk" - is this right? then I browse for the unzipped files from the download, but the browser won't let me see them. I saved them in a folder on the desktop but it doesn't show anythng
PLEASE PLEASE HELP!!!!
Posted by staiano
itstomhi, it can't see the directory or the files? When you browse to the right directory just click ok/next (not sure what the button text is). You don't select the file itself just the location of the file.
Posted by itstomhi
Sorry, I'm not too sure what you mean. (please give an example of the directory I might look for)
Can we start at the wizard screen which asks for the hardware type. Do I select "othre devices" Then, do I scroll down to sony ericsson mobile coms? Then what do I do? Click on "have disk"? or select 750 bluetooth or one of the others. I just don't seem to be getting the same options as are said in the instructions on SE website.
When I search for the driver, it only seems interested in looking for one called k750bus.inf. Maybe I should change the driver's name to this. lol!
Thanks for helping
[ This Message was edited by: itstomhi on 2005-06-16 17:03 ]
Posted by staiano
Are you trying to install it directly?
You need to install the (original) k750 usb drivers for when you first hooked up the usb cable.
Then you need to download the updated flash driver and do an "update driver" in the windows > control panel > system > hardware manager.
Alternatively if you follow SE's instructions to update the driver (already having the original usb drivers installed) you turn your phone off and disconnect it fromthe usb cable, hold down the 'c' key and the connect the phone to the usb cable. The computer should say recoginzed new hardware to which you can then browser to where you unziped the new/updated flash driver *.sys is the file. You then broswe to the directory like I talked bout above.
Posted by Tomaso
| Quote: |
|
Joshua,
What firmware do you currently have? I don't have EU4, but if you found a way to save the SE files on your computer please post how. I'm sure someone with EU4 will be able to send you the file if they know how to do it.
What firmware do you currently have?
Posted by itstomhi
Ah Ha!
This was the first time I had plugged in the USB cable on this computer, even though I had installed the CD. So I let it download all of the other files and then was able to do the new one. Great, now to see if I can upgrade the firmware!
Thanks so much for your help!
Posted by staiano
Glad I could help
Posted by Orange K500
phoned SE call centre (UK) this PM
No update yet for O2 FW...
Posted by veltror
I am on orange, tried the update but got the message that it is being blocked by my provider. Spoke to Orange at length and they tellmemthat they do not have any information that they are blocking this pdate. Secondly if the way around it is a battery removal reinsert then the official statement is that it is a reasobale course of action and they will not replace the handset.
[ This Message was edited by: veltror on 2005-06-16 17:39 ]
Posted by itstomhi
NOOooooo!
After all the hassle of downloading the usb driver, now I'm getting the meassage saying my operator does not approve of the update so I can't do it!
I don't understand. I'm with orange and many other people have upgraded their firmware on orange. I was looking forward to having all new icons, as suggested on the first post $(
Any suggestions please!!!
Posted by JoshuaSLK
My phone has the HL1_125953-EPLUS-MR1_000000_0000_R1J002
In the internet I found the EU3 but I want to try an update with the EU4.
| Quote: |
|
Posted by corez
| Quote: |
|
Thanks for your replys, i installed the latest java, and guess what ... It works!
Posted by eolivas
BIG PROBLEM.. okay, my phone is busted.. I put the new firmware on and was working fine for 4 days. Today I turned on bluetooth and the phone got stuck. I reset the phone and now all I see is 'SEARCHING FOR NETWORK' then it hangs.. nothing I can do to bring it back to life.
Apparently this is ANOTHER major bug with the new firmware, I'm going to attempt to reflash again..
I cant believe I gave up my STABLE K700 for this POS!
Posted by rickster2kuk
| Quote: |
|
Quicker the better, im missing not being able to use GPRS/send MMS, so i hope SE will get this update out asap!
Posted by rob23211
Posted by itstomhi
ok I have almost exactly the same info as Sebby on pg 17, on orange with EU_3. The only difference is under customisation I have 12 R24A and he had 12 R23A. His worked and mine didn't. Is there definately no hope for mine?!
----------------------------------------------------------------
R1A044
prgCXC1250036_EU_3_CL
R1A044
LCD SW versions
Main display
Current: 0
Camera SW versions
Camera
Current: 3.8
ITP SW version
CXC 125 932 R1B
Customization
CDA102338/12 R24A
1E0W
ORANGE_GEN
Content version
PA16
------------------------------------------------------------------
Posted by rob23211
Can someone please help...
I have tried today (16th June) to update my Orange K750 using the SE update service, followed all the instructions from this site i.e. 'clean' PC, new usb drivers etc but just before the install I get the message "Your operator does not support the use of this service with this device".
Have spoken to Orange and they say I have to send the phone back to the supplier. The supplier will probably send me another phone with the old firmware.
Is there a way to upgrade the firmware for an orange K750?
Just one other query, my wifes K700 has the option of changing the ringtone for any profile, this is not is the menu on my K750, the ringtone stays the same for all profiles. Has anyone else found this?
Hope someone can help.
Thanks
Posted by Tomaso
| Quote: |
|
Did you try to use EU3 on your phone? User Bart_tv has tried something similar but received an error message at the end of his update. Please let us know if you were able to change the firmware to something different than you originally had on your phone!
Posted by JoshuaSLK
| Quote: |
|
No I did not try EU3! Only EU4 seems to have no branding at all. I want to try the same thing as Bart_tv.
Posted by Orange K500
Quote:
Just one other query, my wifes K700 has the option of changing the ringtone for any profile, this is not is the menu on my K750, the ringtone stays the same for all profiles. Has anyone else found this?
Not like this on O2 - Orange are prone to customise their phones - much better on O2 (I used to be on Orange with K500 and after debranding/un-locking the phone was 10* better).
K750+O2=\happy chappie
[ This Message was edited by: Orange K500 on 2005-06-16 19:21 ]
[ This Message was edited by: Orange K500 on 2005-06-16 19:21 ]
Posted by AndyMeToo
| Quote: |
|
So how come reesy can do the upgrade but I get the "Your operator does not approve..." message on a Vodafone branded phone?
Posted by FISKER_Q
Has anyone heard when to expect Windows XP x64-edition drivers?
Posted by Caspa
Need some help...
All worked fine in terms of PC Suite use etc, have just downloaded the Update stuff and now my phone doesnt seem to be found and is costantly 'NOT connected'???
Try to restart the update service and its now saying 'usb cable not found' ???
Dont see why, anyone help?
Posted by Deeko1
Hi,
I'm a bit of a lurker here and I've been having bother getting the USB Flash Driver to update!
I've been following the instructions to hold down the the 'c' key to bring up the "Found New Hardware" wizard but couldn't get it to work! Until I realised they actually meant the 'c' on the flipping K750 itself and not my keyboard!!!! LMAO!!! Works OK now!!! They could have been a bit clearer on their instructions really!!!
Deeko.
Posted by Sebby
I got a bit behind with this thread, but I have just caught up again. So it would seem that SE have pulled the update from the SEUS, presumably due to the quite serious problems. Perhaps we'll see a new version in the near future.
Posted by rickster2kuk
| Quote: |
|
'Near Future' according to SE is 'imminent' and 'this week' hopefully.
Posted by Lazar
I can't update the firmware of the K750 I just bought from Orange Switzerland (I have done everything that's needed). It says: "There is currently no service for devices belonging to your operator".
Does it mean my Orange K70 is locked and I must wait for an Orange specific firmware? I thought Orange K750 can be updated with the normal (unbranded) version of the firmware. Or maybe it's bcs it's the swiss firmware, I don't know exactly...
Here is my actual firmware:
R1A044
prgCXC125952_EU_1_CL
R1A044
...
CDA 102338/26 R11A
cxc 125953 R1A044
ORANGE_CH
Can any1 help me? Any suggestions?
Btw, my K750 is week 23 and still no crashes with the original firmware (been on for more than 5 hours now...)
Posted by rickster2kuk
I think its just a case of hanging in there and waiting - it looks as if SE has stopped all updating as the new firmware seems to have issues, esp with certain networks.
Looks like SE have gone back to the drawing board and are in the process of sorting out this network specfic software.
Posted by Caspa
Managed to get it to work... For some reason the phone connects when i first turn on the PC, once i disconnect it wont reconnect again? Managed to update in the end... But... I NOW HAVE NO CAMERA! ... It just closes itself all the time...
Posted by Dancin
Thank you Deeko1. That was driving me mad, can't believe I didn't realise it was the phone keypad we were supposed to use. It's usually the simplest solution (I'd already tried it on 2 different operating systems and went through all the drivers). So simple, now I can rest.
After all that, with all the potential bugs in this release I think I'll wait for the next firmware update (luckily my K750 has no bugs (yet)). Reviewing photos is pretty slow but liveable compared to the other problems.
Posted by Caspa
Camera is proper dead... :-( Used the service menu tests and all works except for the camera! It just wont load / open the program! Only upgraded as i was having probs with my HCB300 (sound cuts after 7 secs). Why do SE devices seem to have such poor bluetooth when its Ericsson's technology?! (my P900 decided to be invisible at all times even when set to visible).
Posted by shiato_storm
| Quote: |
|
they pulled it from their site? its still up on the UK one...
Posted by Caspa
Yeah and its just killed my camera!
Posted by bico
If you are going to use the Sony Ericsson Update Service to update your mobile phone, how do you know, in advance, prior to update, which firmware version is available?
And how do you know, except from browsing the Esato Forum, when a new firmware version is available?
I can't find any information related to firmware versions on the Sony Ericsson Support Website.
Thanks in advance!
Posted by Caspa
You dont and you dont..... It checks your phone and uses the appropriate sw version... (and then fucks it up!)
Posted by indyan
I was trying to update the firmware. Its the first version.
Went to SE site and tried to update. I launched a pop up and told me that remove the phone from USB, switch it off and press C while connecting to USB and update will resume in 15 sec.
Done that. one i press c and put it to usb, it come up and asks me my sim lock ( so it starts as usuall) and the pop up does nothing but sit there saying that i should not do anything with phone. I tried twice but I think its not doing anything.
Does somebody has this error. how to solve this one.
Indyan
K750 owner ( less then 24 hrs)
[ This Message was edited by: indyan on 2005-06-17 03:17 ]
Posted by f_klo
I'm still having trouble updating the firmware. I have unzipped all the drivers before using SEUS. Then when i'm about 87% complete a blank error window pops up, and i press it, then it tells me to "Remove the battery and re-insert it again" then i press ok and it says an error occurred and tells me 2 START OVER.
Also what is the "hold c" procedure for? the firmware update itself or the USB drivers for the k750?
Thanks
[ This Message was edited by: f_klo on 2005-06-17 03:56 ]
Posted by Tomaso
| Quote: |
|
If you look at your \Program Files\Sony Ericsson\Update Service\software-data you will notice two files, a large one which should be the firmware and a smaller file <1mb which I assume it's an ID type file which allows the updater to work properly. I was able to download EU1 from the site you sent me. I will give it a shot and keep you posted. Thanks!
Posted by Tomaso
My friends, IT WORKED!!!!
I was able to switch to HL1_125952-EU1-MR1_000000_0000_R1J002 from HL1_125955-HONGKONG-MR1_000000_0000_R1J002
I did the exact same thing as Bart_bv, however, my phone was unbranded. Perhaps that's the reason for my success??
There is one catch, however, my customization file is still HL1_125953-HONGKONG-MR1_000000_0000_R1J002, only because I did NOT have the respective EU1 file.
I would greatly appreciate if someone with EU1 firmware would send me the file located in x:\Program Files\Sony Ericsson\Update Service\software-data (The small file, NOT the 10mb one)
Thank you very much and I look forward to a reply soon!
[ This Message was edited by: Tomaso on 2005-06-17 05:42 ]
[ This Message was edited by: Tomaso on 2005-06-17 06:19 ]
Posted by JoshuaSLK
| Quote: |
|
Can you describe the exact steps how you did it?
I'm also searching the customization file but the EU4 one! I'm our german forum someone wrote that the EU1 customization file is the file for O2 branded phones
Posted by theunknown04
if im from the uk i can just go onto the uk update service and that will the right one??as i see people mentioning about all different eu1 -2 - 3 ??what's the difference thank's
Posted by Sebby
You do not have to worry about this. The SEUS will decide which firmware to download for your particular handset.
Posted by darrengf
Just to make you aware. There is another firmware update due from SE.
I have just received a email today as I have noticed that there is a problem of handling the calls on the phone.
This is the email i received today. regarding this issue.
R1J xxx was just released to stop the phone from crashing and to stop the sheer amount of phone being returned to SE. However most of the uk networks have asked for the updates to be stopped until the new one appears.
Dear Mr. xxxxx
Thank you for contacting the Sony Ericsson Call Centre.
With regards to your enquiry, the new software update for the Sony Ericsson K750i will be released imminently. The problems that you are experiencing should be addressed with this update. We will contact you as soon as the software upgrade is released. We apologise for any inconvenience that this has caused.
Posted by shiato_storm
| Quote: |
|
so it just remains to be seen whether the 'imminent' update is going to be allowed by the networks rather than recieve a pithy 'sorry you can't update here' error message... I was lucky, apparently, to get my orange phone updated when I did, I find today that its been blocked (according to most people here) by most networks.
the next question now is why it was rushed out and not fully sorted prior to its release?! more to the point what have the networks done (individually) to cock each handset up?? muppets!