Posted by O2 K750i
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I thought it was quite a compliment - while you are at it could you also mention the HBH600. Oh and maybe they can all work at home on Sunday.
Posted by n3x
[quote]
On 2005-10-01 10:48:08, Del wrote:
I think you have hit the nail on the head there.
The majority of these firmware bugs are probably not se's fault, its probably down to the network branding stuffing up the phone.
---
Sorry del but my k750 hasnt had network operators hands all over it and is completely unbranded. I upgraded to R1N a couple of weeks ago and over this weekend half of my photos and videos are now corrupt and unreadable! So naturally ive now backed up everything on the MS that is still intact!
I could accept other bugs the phone has had but I think its completely unacceptable when users personal files are being destroyed! Dont they test the firmware before releasing it? it took them bloody long enough.
I beginning to lose my patience with SE...
(does anyone know if it is possible to make these files readable again?)
Posted by doone128
Same here. My k750i is completely unbranded and the R1N firmware has caused file corruption, data loss when transferring files, reboots, hangs and, a minor irritant, the picture messaging video no longer stops at 10secs so I occasionally create vids I can't send due to their size. Humph.
Emails from SE just tell me to take my phone into a service centre where they will sort it out. (ie, go back to the last firmware).
I agree with you, don't they test the firmware? It only took 10 mins for me to find problems after updating.
Posted by serg
SEUS is up! just updated my phone with r1n035 "third" version of firmware
more info from my post: http://www.esato.com/board/viewtopic.php?topic=103568&start=285
Posted by n3x
ok so i guess its worth trying to update to r1n again? wots the worst that could happen... besides the firmware maybe erasing all my contacts..? bah! i'll try wen i get home.
Can someone test the file transferring/corrupted files issue?
_________________
- k750i - Europe_2 - R1N035 -
[ This Message was edited by: n3x on 2005-10-03 10:22 ]
Posted by Ibinco
Ok.. Seus is up again. Sucessfully updated...Waiting for a bug to show up
Posted by kennethsoh81
Something wrong with the transfer using the usb cable. The files just don't show up when I transfered to my memory stick using the new software!!!
Posted by O2 K750i
Calles SE-UK today. SEUS up with R1N035. O2 have barred SEUS. The woman I spoke to said SEUS had been disabled for O2 updates for months! - now I know this is untrue - because I have done it! SE offered to flash my phone to R1N if I take to service centre. Reading current posts - I would be daft to do so.
Posted by Leviath
@O2 K750i
Here in the UK I think it cant be that bad....
I recon a little investigation is worth the trouble...
I doubt SE service centers would be that bad.... I am going to one soon just as I have an e-mail back from SE regarding the policies and quality of service for walk in and post in customers...
Posted by eNzO-VVTi
just got mine updated successfully
=================
R1N035
prgCXC125954_CHINA_CLR R1N035
LCD SW versions
Main display
Current: 0
Camera SW versions
Camera
Current: 4.5
ITP SW version
CXC 125 932 R1E
Customization
CDA102337/101 R5A
cxc 125953 R1N035
APAC_1
Content version
PA19
=================
it seems like the menu is faster and smoother
camera's quality improved a little
the signal bar is better too!! SE finally fixed this problem!!
[ This Message was edited by: eNzO-VVTi on 2005-10-03 19:08 ]
Posted by O2 K750i
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@Leviath
SE mentioned two walk in centres in Herts and ?london? (not sure) and a post service to Oxford. Max post turn around is 10 days. She couldn't tell me why SE would flash an O2 phone but O2 have barred the updates. I think I will call O2 tomorrow. It would be interesting to see what the Cheesecake has to say. I'm thinking the phone would return de-customised to remove the branding. Agree with earlier posts - it is likely to be the branding that £$% up the software.
Posted by happycheesecake
@O2 K750i,
Just had a nice 90 minute chat with O2's technical services department. They know nothing of R1N035 firmware for the K750i, and state that "R1L002 is the latest approved firmware on the O2 network for the
K750i..."
However, I've got BT issues with a HBH-610 headset and
states that "R1N035 fixes the issue."
After stating that the HBH-610 works fine on other phones, O2 are going to contact
tomorrow and get back to me by midday. Will keep you folks informed.
(Look ma, no Leviathisms!)
BTW, O2's Technical Services Department didn't know about SEUS... Sorta fills you full of hope, yes?
_________________
The Cheesecake Collection: K750i,P910,T39m,R320m,iRiver H340 mp3,Pocket Loox 720 PDA,PSP
[ This Message was edited by: happycheesecake on 2005-10-03 19:39 ]
Posted by O2 K750i
Thanks to the Cheesecake - will wait to see what tomorrow brings.
Rather than send the phone to SE it may be better to use Davinci to de-brand the phone. Will ponder this as last time I did my K500 (since departed when the wife left it on top of the car) the phone was a pain to use on the Orange network. I believe the branding is there to interface with the network in the most user friendly way - it just botches the rest of the phone up.
Posted by Tina.x5
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same here bin ranting bout it for days, anyway i guess u havnt read the last few pages coz i worked a way around it, not a complete solution but bearable if u just use ur ms for mp3s, pop em in the 'mp3' folder instead and DONT open the 'media files' folder ur files should all stay put, anythin else u wanna add will just av to go on fone n then be moved to external memory if u need the fone space. coz it now seems to me its something to do wid the media folder as soon as u drop a pic or mp3 bang u get wiped. would appreciate it if others wid the same problem could try what i said? mp3's into mp3 folder, then disconnect basically lol.
Posted by pinuk
I've just been on to O2 twice regarding the sudden blocking of SEUS. Both operators had never heard of SEUS. Both put me on hold to consult their team leaders... and both told me to contact SE as it was nothing to do with O2!
Hahah, nice to see O2 are still up to their old trick of passing the buck wherever possible...
Posted by PowerLee
Hi
I have a K750I on Orange in the U.K. & I am running the R1N035 firmware.
I too started suffering the file transfer lose after this upgrade but have since fixed the problem.
Formatting the memory stick via Windows using the USB cable & then uploading my files again has fixed the problem & sorted out the media player not playing files issue too.
I still have the strange blue bars flashing across the screen when im transferring files between the pc & phone via the USB cable problem though.
Posted by happycheesecake
There is a way to get thru to the technical services department @ O2....
- Ring up O2 customer services.
- Tell them you've got a SE BT headset that doesn't work with your O2 K750i. (Paired okay, drops connection after x number of minutes even during a call. Headset can be HBH-662, HBH-660, HBH-610)
- Then tell them that SE stated over the phone via their Customer Services that firmware R1N035 fixes the BT issue. (Which they have to me)
- Then tell them that you can't upgrade your phone via SE's online upgrade service as it appears to be blocked by O2.
- This should get you thru to the Technical Dept.
- Tell them the same thing.
- This should then get you thru to the Technical Services Dept. At this point you should get an O2 issue raised which means you should get an reply from the holy grail of O2, i.e. the Technical Development Team (the folks that confirm firmware for phones...)
Fun, eh?!
(Of course I could just post the direct number to the TDT @ O2 but as the TDT are refusing to talk to me now that might not be a good idea!
)
Posted by darky
as some of you know after many painstaking hours and a couple of days my phone upgraded to R1N and worked fine... some time ago anyways after about a week from the upgrade I noticed my phone stopped ringing, the speaker plainly did not work even in the service test, I decided that the speaker died so I took it to a repair shop, after that they told me that nothing was wrong with the speaker and that they did a firmware downgrade to R1L because R1N was known to have serious issues and sony pulled it out and advised S.E. centers to revert back to R1L,
true enough the speaker now works,
now what I don't get is why did it work fine for a week then die on me ;(
stupid sony ericsson programmers
Posted by happycheesecake
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I better correct you there.
stupid ericsson programmers
Posted by O2 K750i
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I believe what you are saying - it is what I am told...BUT...
If O2 have never heard of SEUS then WHY have O2 blocked SEUS. You cannot block something if you do not know it is there. Chickens & Eggs or maybe all your eggs in the SE basket.
You guys seen the D600 - SE blow your knickers off - Samsung have a better reputation and now they have 2MP!!!!!!!!!! Byeeeee...
Posted by pinuk
O2 customer service agents obviously don't get told about such trivial matters as SEUS being blocked by the people responsible.
I told the second O2 agent the SEUS web address and told him how it worked. I had to explain to him twice that I couldn't actually attempt the upgrade while I was on the phone... hahaha.
Posted by happycheesecake
Probably the "O2 customer service agents" are like the poor sods who work in the offices just down the road. Get paid bugger all, get narked off ppl ringing them all the time and attempt to become an expert in what they've talking about with sod-all training.
Here's speaks a bod who used to work for Dell Preferential Customer Support. And yes, we did used to get at least 5 calls a day regarding the coffee cup holder issue...
Posted by jmcomms
[Off topic warning]
I've got the D600 and it is great. Good speakers, lovely screen and decent video recording. Bluetooth browsing works well, and you can easily send multiple files or an entire folder.
But also;
- Terrible battery life
- Useless Openwave browser (No NetFront like the SGH-Z130, although it runs Opera Mini perfectly)
- Hard to use navigation button (and if you press OK/i thinking it gets you to the menu, it opens the browser!)
- The camera is okay, but nothing amazing. Fine for video, but the pictures are frequently fuzzy, or the colour balance is wrong.
That said, these issues don't mean it's a waste of time. Far from it; it is a good phone and people are going to love it. But, in my opinion, my W800i is the better all rounder.
Nice to see that the consumer will have a decent choice of phones to buy this Christmas. Sony Ericsson needn't worry though, I think they'll be hoping the competition can take away some of the demand for their handsets! I doubt they'll be able to keep up!!
_________________
Jonathan Morris
--
What Mobile magazine
www.whatmobile.net
[ This Message was edited by: jmcomms on 2005-10-04 00:13 ]
Posted by O2 K750i
Thanks jmcomms - at least SE will need to think about fixing the K750/W800 before the reputation is bettered by the D600
Posted by n3x
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Can anyone confirm this works? I wont have the chance to try until i finish work and I'd just like to know if I would be wasting my time or not! Seeing as SEUS is back up again dishing out R1N does that mean its a fixed version? I mean they wouldnt just put it back up if it was upgrading duff firmware would they?
So many questions.... at least SE gives me something to do whilst im at work, especially now as i cant watch films on my phone because they are all corrupt!!! >:(
_________________
- k750i - Europe_2 - R1N035 -
[ This Message was edited by: n3x on 2005-10-04 08:12 ]
Posted by scaleo
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No offence, but... is that what you do at your job?
Regarding your question, I would also like to know this... I'm still on R1L and don't know if I should upgrade or not.
[ This Message was edited by: scaleo on 2005-10-04 08:39 ]
Posted by n3x
I mainly do data entry so i need something to keep me entertained as it can get fairly dull! So i surf the net... listen to music and watch vids on my phone (when it works).
Come on mr ericsson, pull ur socks up!
Scaleo if i was you I wouldnt update just yet! I lost half of my photos and videos over the weekend and am not impressed! If you do update make a backup of ur stuff first just incase
_________________
- k750i - Europe_2 - R1N035 -
[ This Message was edited by: n3x on 2005-10-04 08:46 ]
Posted by WildWayz
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Hmm - I work for O2 and I know about SUES - but I also know that if we told customers to go there to update their phones and they balls it up, it would be our fault and our responsibility to fix it... so we are not allowed to tell them to go there.
Posted by happycheesecake
Still waiting for O2 to get back to me regarding R1N035 and SEUS. What a suprise, eh?
Also - I've contacted SE over the K750i <-> HBH-610 issue. They say update the phone's firmware. O2 say the updated firmware isn't supported on their network. SE UK are meant to be contacting O2 UK this afternoon to see what can be done about this. They should get back to me - hopefully!
Posted by WildWayz
o2 like to test out the firmware on their network to make sure it is all working. Remember the R1L002 fiasco? People here rushed out and upgraded their devices to find gprs/mms fell over. O2 tested it and it is a fault with that firmware on their network.
Posted by O2 K750i
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Think you mean R1J - and yes - what a fiasco.
Posted by happycheesecake
Hmmm...
Just tried the SEUS again at home and the SEUS software is version 1.49. Wasn't it 1.47 earlier?
Also, my O2 phone is now returning "Your device is already up-to-date.." ... Well, its a start.
Stop press! O2 just rang to state the obvious - SEUS can be now be used with O2 K750i phones - but the R1N035 firmware won't be available until next Monday at the earliest...
Posted by homerjay
Hello everyone!
I'm from Belgium and i just bought one hour ago the K750i *happy*
.
Well, i tried to update the frmware, everything went ok but... i still got the R1L002 version. That's really strange because i dont think my phone is locked/branded... I just bought it in a normal package, i already have a mobile subscription. So should i try DaVinci to unlock/update it? then SEUS? Thanks for helping!
Posted by Leviath
@homerjay
If you have good reason to believe your mobile is already unlocked than make sure that the sim card your using is from a service provider that allows you to use that service with that mobile... If you do >*<<*<* go ito a sub menu service info/sim lock and look at the padlocks and see if theire all open... If they are they your phone is unlocked...
If the Sim lock padlock is locked than yes a service like davinci or totalmultiserver is the way to unlock the K750i, However I have had an experience where my phone was totally dead using davinci...
Anything else you can find out here just by reading some of the posts or using search...
Posted by homerjay
Thanks. My SIM card is totally unlocked. But can I ask you then why i can't have the latest version of firmware?
Posted by Leviath
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I presume you mean the lock on the phone in the menu I suggested is unlocked...
If that is the case I would try again and see what SEUS says...
maybe the phone region is not allowed to update to R1N.... best think is to drop SE a e-mail and ask.... Give them the details of your phone like CDA and what not....
questions.gb@support.sonyericsson.com
_________________
For a while as a child I believed everything, now I grown up I am a sceptic about everything I believe.
want a GMAIL invite? CLICK HERE & PM me w/ your e-mail
[ This Message was edited by: Leviath on 2005-10-04 18:03 ]
Posted by Tina.x5
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i formatted twice, and i STILL have the transfer prob,
for music try what i said, u wont lose anything if u only access the mp3 folder on stick it works for me anyway, im thinkin the same thing bout reflashin but dont wanna risk it till a few ppl who av updated in the last couple of days confirm the bug is fixed
[ This Message was edited by: Tina.x5 on 2005-10-04 18:09 ]
[ This Message was edited by: Tina.x5 on 2005-10-04 21:20 ]
Posted by homerjay
@leviath: everything is unlocked on my Sim, yeah. There's just annoying Vodafone logos (not ON the mobile but in the soft) and special sounds... But in Belgium you can't sell a mobile for a specified operator, so i'm sure it's not locked. Anyway, i can't update to latest version. So 'ill try again and tell SE support if it doesn't work. Thx a lot!
Posted by Leviath
AHHHH sell me that fish....
Vodafone and O2 have not signed for the update as far as I know....
You may have a sim free fone but they got it branded to vodafone....
For sure fo shue....
That means that the CDA wont le33t you update for the reasons above...
you can still unbrand your mobile using the companies mentione B4, risks are the same.....
Posted by homerjay
| Quote: |
you can still unbrand your mobile using the companies mentione B4, risks are the same..... |
Sorry?
And if I go to a SE official center, they'll be able to flash my phone to the latest official SE firmware?
Posted by Leviath
I mean that your phone is unlocked but they managed to sell you a vodafone branded set...
You can take all those vodafone logos and sounds off by using davinci or totalmultiserver but the risks are the same as I mentioned on my first reply to you...
And to your latest, yes
If you take your mobile to a SE service center they will update it to the latest for you branded or not...
k?
Posted by PowerLee
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I never said it was a GUARANTEED fix for the problems.
The FACT was my K750I started losing & corrupting files on the memory stick after upgrading ( If thats what you can call it ) to the R1N035 firmware & also the media player was now screwed up.
After formatting the memory stick & uploading the files again the problems have gone.
I wont bother posting again if im going to be called a LIAR!
End of my participation on here.
Posted by O2 K750i
Please can we respect that some phones have bugs that others will not see because we all have different customisation / branding. This forum is to share experiences and faults in the aim of helping each other. We are not here to call each other L1ars.
PowerLee - please continue to help those of us who have respect for all contributors.
Posted by Tina.x5
oh ok of course im on the same brandin n av been pickin at this prob for ages but the format solves the BUG for 1 person only?? yep ok. rite so tell how on earth is a formatting a memory stick gonna solve an actual media player fault?? (aint talkin bout mashed up files not playin coz that aint a 'media player' fault is it)
Aint gonna argue i removed the 'LIAR' so dry ya eyes n let others go ahead n format just to find the problem is still there! no big deal to me been there, done it, still got the bug end of!!
_________________
k750i R1N035. 1gb Pro Duo MS + 512mb Pro Duo MS
[ This Message was edited by: Tina.x5 on 2005-10-04 21:24 ]
[ This Message was edited by: Tina.x5 on 2005-10-04 21:25 ]
Posted by Leviath
@Tina.x5
No one is perfect, least of all little old me...
But one thing I learned to be a very ugly thing to call somebody....
Liar and thiefe....
I read somewhere that the words are the way your thoughts dress in a forum....
Heck anywhere really....
So I just leave it up to you guys to be civil.... not really sure if me saying any of this is a good idea but hopefully no one will get the wrong idea by it...
Anyway The facty is SE was dishing out a buggered upgrade by fault of the messenger wich as now been updated to resolve issues therein contained....
Many people with updated phones by this means and update are showing diferent problems (all I got to do is read in diferent topics about it)
So saying what solves it for one is not what soves it for another is a valid argument even if a not completly real representation of the situation regarding these said buggered upgrades....
So having said this...
Now that SE seems to gradually come back either a reflash using the new client or a quick visit to SE service center may just iron out these situations....
If not I suggest youd be trying to get new handsets.....
_________________
For a while as a child I believed everything, now I grown up I am a sceptic about everything I believe.
want a GMAIL invite? CLICK HERE & PM me w/ your e-mail
[ This Message was edited by: Leviath on 2005-10-04 21:52 ]
Posted by happycheesecake
Well, it is possible that a firmware "upgrade" can modify the memory stick controller software as the controller is firmware based. So technically a re-format of a card under a different firmware revision can fix card issues.
Posted by CyberVisitor
In R1N I just noticed that I can save phone numbers and email addresses in sms messages through the more menu. I'm sure I couldn't with R1L... Can someone with R1L check please...
Posted by smudge04
more->use xxxxxxxxx->save number is there in R1L002.
Smudge.
Posted by CyberVisitor
Ok, thanks! Sorry - my mistake...
Posted by speedywork
Why my firmware is R1L002 and site of SE say "Your version is up to date."
I´m from Brazil and try site http://www.sonyericsson.com/support and http://www.sonyericsson.com.br/suporte
Please help where i can update to R1N035.
Sony for the english.
[ This Message was edited by: speedywork on 2005-10-04 23:36 ]