Posted by Saka
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Posted by NgBng
Hey guys.
I have a k750i on Orange in the UK. I only got it a week or two ago, but I noticed that the firmware is reporting as the original R1A044 (EU_3) firmware.
I've been battling with the updater service for about an hour and a half now and I'm getting nowhere, fast!
Eventually I persuaded the software to install (why on why is it java?!) and it runs and detects my phone, but claims that the device is up-to-date. It offers the option to update anyway, which I say Yes to, it seems to then download the R1L firmware, then asks me to switch my phone off, wait, hold C and connect it again.
I do this and Windows prompts me to install a flash driver, which I cancel. the SE software says the update should start in 15 seconds, but it never does.
Anyone seen this before and have any ideas?
Posted by AndiTails
Well, to state the obvious, you need to install the Flash Driver
Available on the SE Support site.
Posted by NgBng
Why would it need the Flash (ie onboard memory) driver to update the firmware? It's already forced me to install tons of crap I don't want, like the PC Suite
I definitely have the Update Driver installed though, but I'm about to remove all the SE devices from Device Manager and see what happens.
Edit: I just realised that it may be installing a driver from the Windows Update service because when I tell it to use the .inf from the SE download it says the driver is not valid
[ This Message was edited by: NgBng on 2005-07-13 11:02 ]
Posted by darrengf
You have to install all the software which comes with your phone onto you computer. This works with the update service.
You also have to have to update usb drivers ready to be able to do the update.
There is plenty of mentions in this thread regarding the update and how it needs to be done.
I have updated 2 k750i both on Orange with no problems at all.
The whole process took no longer than 10 mins when done.
The reason for the update drivers is that the phone uses a different mode in usb and these dont come with the disk. The software on the phone intialises the phone to do the update and stops to phone turning back on when you press the c button. This is the reason for this.
Hope this helps
Posted by NgBng
Yeah, I think it does help. I've given up on the Win2k box I was using, I forced the USB Flash driver onto it and it now crashes whenever I connect the phone. I'm trying again on a WinXP box with all the SE software installed. Thanks.
Edit: Well it still said my phone was up-to-date, but when I told it to go ahead anyway it downloaded the firmware and applied it successfully, so I now have R1L
Thanks guys
[ This Message was edited by: NgBng on 2005-07-13 12:34 ]
Posted by nickil85
just received a new reaplcement vodafone silver K750i...noticed it now has R1L on it...and....NO MORE DRM REQUIRED!!! you can set mp3s as tones directly...good move voda
Posted by O2 K750i
Just had a call from se to say the new software is available. I am on holiday so cant check. I am on r1l.
Posted by beeb
has anyone checked for an update to r1l?
can anyone confrim please?
Posted by Phantasm4489
no sign of anything newer than r1l on uk seus
Posted by jemo
R1L is latest on SEUs UK , just to let everyone know, o2 have approved R1L now, just updated my branded k750i to R1L , lets just hope that they keep approving future firmwares to come
Posted by superleeds27
Where da Hell is R1N!!!!!
Posted by rich_jtg
On SEtool.net like it says on the first page!
Wouldn't use it thoguh as it's full of bugs apparently.
Posted by alex21008
Hi all,
I also received the following today, in response to several emails I have sent them with regards to the video bitrate performance degredation. But guess what?, after using SEUS, it's still R1L002 with the totally naff video bitrate...
From: Sony Ericsson Call Center
Date: 07/13/05 11:46:37
To: alex.*******@world.com
Subject: Sony Ericsson Call Centre, Case : 410*****
Dear *********,
Thank you for contacting the Sony Ericsson Call Centre.
In regards to the imminent release of the K750i/D750i update service on the Sony Ericsson website, this is now available on the O2, Orange and non customised handsets at www.sonyericsson.com/support
Sony Ericsson Update Service will be available to Vodafone and T-Mobile networks at a later date.
If your handset is on the Vodafone or T-Mobile network, then please contact our Customer Contact Centre on 08705 237237 to find out how to send your phone away to a local repair centre.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Lindsay Clark
Sony Ericsson Call Centre
mailto:questions.gb@support.sonyericsson.com
http://www.sonyericsson.com
Subject: Phones
Product: K750i
Posted by mattjones22
hi everyone, ive been through all 81 pages of this thread and im still slightly confused about something! through this thread i learnt to upgrade my firmware to version R1J002 from the original firmware. now i understand that other companies (such as DiVinci) do 3rd party software but im not 100% happy about putting such firmware on my phone. i do understand that these things are tested and many people use them, but what can i say, im so untrusting! What is the most current version of the official firmware though? Do I have it already have it? and if there is a new one, does it make much difference compared to mine? I'm still having some issues regarding GPRS (im on O2 UK) but the original firmware was so damn awful i REALLY don't want to take a step backwards again.
Sorry if this is going over old infirmation already discussed, but after reading the thread im more confused than before!
regards
Matt
P.S. whats the cheapest anyone was picked up a 1Gb memory stick for? Im using a 512 and i need more!
Posted by dodgydodgy
R1L is latest on SEUS - it fixes the GPRS.
Upgrade NOW!!
Posted by mattjones22
cheers mate, im glad someones got a straight answer!
Posted by Tr3v
@ Orange k750i Users.
I've just upgraded to the latest FW (R1L002) and the "Orange" Icons are back on the main menu! they changed the the SE ones in R1J002 but i'm stuck with them again! Has anyone else noticed this?
Posted by Buttoneer
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I'm surprised it has taken so long. I got a replacement K750 almost two weeks ago from O2 because of dead (and dying) front panel buttons. That had R1L preinstalled. So it must have been put on maybe a week or so before it hit the store so it's been a very long time coming on SEUS.
Posted by O2 K750i
I received the call from SE yesterday but had installed R1L 2 weeks ago. It must have been approved by O2 back then as SEUS was re-enabled.
I dont know why it took so long for SE to contact me after it was approved by O2 and enabled on SEUS.
Posted by O2 K750i
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Read back a few pages...yes.
Posted by Phantasm4489
It was bound to happen, it was clearly a mistake when they took them off. If you want to get rid of them permanently i'd recommend using davinci's update service and changing the cda to a generic one. Worked a charm for me and you can find credits for about 5 euros if you look around.
I have updated since with SEUS and I still have my generic icons.
Posted by doone128
I sent the following email to Sony ages ago:
=====================
I've upgraded my k750 to the new firmware (RJ1002) using the SEUS. However, the video recording quality has dropped significantly and now performs even worse than my old k700i. Any ideas when this problem will be rectified?
========================
I received the following email today at 1.18pm, but haven't had time to test it yet and am going out so can't test until tomorrow! =(
Does the email mean that a new firmware is out there, or are they just informing me that the SEUS will be available for my phone?(which I already know coz I updated my phone already through it!!!)
==========================================
Thank you for contacting the Sony Ericsson Call Centre.
In regards to the imminent release of the K750i/D750i update service on the Sony Ericsson website, this is now available on the O2, Orange and non customised handsets at www.sonyericsson.com/support
Sony Ericsson Update Service will be available to Vodafone and T-Mobile networks at a later date.
If your handset is on the Vodafone or T-Mobile network, then please contact our Customer Contact Centre on 08705 237237 to find out how to send your phone away to a local repair centre.
Should you require any further assistance, please do not hesitate to contact us again for further help and support.
For more information on our products and services, please feel free to visit our website at www.sonyericsson.com
www.sonyericsson.com/fun
Register now for great content and fantastic Web and WAP Services.
Kind Regards,
Daniel Banks
=====================================
Posted by henrikwl
You've recieved a generic email... A poster by the name of alex21008 has recieved one just like it - check it out on page 81 of this thread.
How comforting it is to know that
goes through the hassle of typing up generic emails to send out to anyone who contacts them. 
Oh well. Let's just assume this is because they're allocating every possible resource they have to fixing firmware problems, shall we?
Posted by jetsetwilly
Right, I'm on R1C004 (vodafone specific), I've never had any of the many problems reported by various people and I've had the phone a month, although not being able to use mp3's as ringtones was a pain. I received a voice mail message from Sony E. today stating a new version was available. So if I use SEUS will I get some new vodafone specific version, will I gain anything by doing so ?
Posted by staiano
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On 2005-07-14 19:32:10, henrikwl wrote: |
[ This Message was edited by: staiano on 2005-07-14 20:28 ]
Posted by stuart1982
Ok need serious help here please. Have been trying to update firmware for days now. Running R1A firmware. Can get to the satge where windows recognises a usb flash drive then i install the update driver. Then nothing happens. I have tried turning it off, I go to numerous SE support pages and they always appear with no content. Have only managed to get the Java sys tray icon once. Using AOL, Java is latest version and I am going crazy.
Cheers
Posted by Fontie
Posted by Fontie
I got a phone call this-morning and was a bit taked a-back when the guy said he was from Sony Ericsson suport asking if my phone was ok and telling me there was a new firmware update that fixed the GPRS issue I e-mailed about. Ohh I said yea i know i flashed the phone a couple of weeks ago but now the video quality had gone down to which he replied yea thats a known problem and would be adressed in the next firmware release in a month or so. I said ok thats good and said good bye still gob smacked they had taked the trouble to phone me. What ever anyone thinks of SE you cant fault theit customer servive can you.
Anyway bottom line they know about the video and are working on a fix
Posted by dietbrand
I don't know if it's been said before but the latest version of the SEUS (1.19) ow reports if you've got the latest available FW and asks you if you want to continue (for the record R1L is still the latest).
Posted by thelight
Has there been a solution for the disappearing camera problem yet? First firmware I had no trouble, second the camera disappeared after a week. I installed the latest firmware a few days ago, which seemed to fix it, checked my phone this morning and the camera isnt working again. Has it been confirmed whether this is a hardware or software problem?
Posted by staiano
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On 2005-07-14 21:33:50, stuart1982 wrote: |
Posted by reesy
@Voda UK users,
SEUS is on again, allowing updates to R1L, just done it with no problems
...but doesn't allow mp3 without DRM as ringtones
A mate has just got a new fone from Voda this week with R1L that does allow it...
[ This Message was edited by: reesy on 2005-07-15 10:12 ]
Posted by adh2020
Updated firmware via SEUS yeterday, uk 02 network. Update went fine with no problems from original to R1L002.
Tested supplied bluetooth Bluetek G2 Headset and all same traits still there. Disconnects Audio etc between phone and headset. Cannot see any improvement here.
Posted by henrikwl
@staiano:
Yeah, I know. I was half-joking when I wrote that, but text is such a bad medium for conveying subtleties of the mind, isn't it?
is a big company, and as you say, they probably get tons of similar emails. Their phones would probably cost ten times as much if they were to write personalized email responses to everyone with a question.
So, while not deliberately being impervious to their customers, the auto-replies from
does lend credence to the metaphor of the elephant shrugging off pesky ants.
All in all, I can't say I'm dissatisfied at all. I've only ever had one hang with my phone, and one "Memory Stick unavaiable" even though it was inserted. Other than that, the phone is great!
Posted by hawkwind
I can also confirm that the update service works with Vodafone
Just updated to R1L002.
Posted by gareb
I get to the point where SE update service appears. A window pops up with the messages:
* Remove the phone..........
*After that hold the c key......
*The update should start within 15 seconds.....
After that the phone restarts by it self
Why?
Posted by O2 K750i
You need to install the SE update service driver available on their website.
I mucked up the driver installation for the flash disk and so now need to use my spare "clean" windows drive which has the driver loaded correctly.
Posted by gareb
Can you put the correct adress here please?
Posted by bico
@gareb: The Sony Ericsson D750/K750/W800 Update Service USB driver can be found here.
Posted by Sooteee
@ADH2020
If you're still having probs with G2 try my fix here
http://www.esato.com/board/viewtopic.php?topic=96883#post1322434
Not ideal but does the job until fixed properly.
Cheers
Posted by gareb
@bico
Thanks y'all
Posted by gareb
@bico
Sorry folks just bound to write in swedish.När jag försöker installera de nya drivisarna så säger datorn att dom jag har är nyare.Sedan händer inget mer.Om jag då försöker uppdatera luren så startar luren hela tiden trots jag håller ner c-knappen så den nästan kommer ut på baksidan.Vad gär jag för fel?Kan man avinstallera kabeln på något sätt i enhetshanteran för att sedan installera den nya drivisen?
MVH
Posted by ronymd
can i flash the firmware back to r1a thru davinci? thanks!
Posted by O2 K750i
@ronymd
No - Davinci only has the R1L files available
Posted by seanflynn
Hi Guys,
Got an unbranded K750i But not sure how to check what version of software - where can i find out?
And is it really worth updating? can you give me some reasons?
Posted by synagence
Read Page 1 of this thread....why don't people try and search!!! >*<<*<*
Posted by seanflynn
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When I move move my centre button to the right > it asks me to add a short cut, how can i get round this?
[ This Message was edited by: seanflynn on 2005-07-17 12:51 ]
Posted by henrikwl
You don't... Just ignore what happens on the screen, and enter the combination.
Posted by seanflynn
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Wooohooo It works excellant work henrikwl