Posted by fatreg
Folks,
i have me a compaq N620c running Win xp sp2, was having a few problems with WIFI on it, so did me a session online with the folks over at HP.com and they advised me to update the bios which i did and it still didnt work so they adivsed me to do FN and F2, which shut the whole thing down.
now when i try and restart the machine, it gets to the Compaq Bios splashscreen then just shuts down and i have to remove the battery before i can turn it on again.
ive tried pressing FN and F2 again to see if that solves it but no!
any one got any ideas?
cheers
fatreg
Posted by Krubach
Very weird...
But if HP support advised you to do those things, they should have a way to revert things back. At least solve this new problem CAUSED BY THEIR ADVICES!
Posted by fatreg
their advice was take it to an HP service centre!!
fatreg
Posted by Krubach
I guess i'd use their advice then
Posted by djpowelly
What does FN F2 do?
Posted by fatreg
Its supposed to do a WLAN search i think.
but on mine it shut itself down!
Handy!
anyone got any other ideas?
or websites with a damn good IT forum?
cheers
fatreg
Posted by fatreg
well folks?
fatreg
Posted by Cycovision
I've never seen your particular make of laptop so I'm purely guessing here, but it might be worth disabling the Wireless adapter in BIOS if it'll let you. It's usually under 'integrated peripherals'.
Failing that, I'd re-flash it with the original BIOS, disable the integrated Wireless adapter in windows and use a PCMCIA wireless adapter instead, Assuming that it will start up with the original BIOS, of course.
Which makes me think of one more possibility. Very occasionally, windows doesn't like it if you flash the BIOS, you have to reinstall afterwards. It might be worth putting the XP disk in and just seeing if the laptop will stay on for a while at the setup screen. If it does, and you don't mind losing whatever you've got on there, you could go ahead and reinstall. The fact that it gets past the splash (post) screen before shutting down suggests that it might be a software problem.
But to be honest, I don't think that's the problem at all. It sounds like you've got a very poorly laptop that needs to go back to base
I had one in the shop once that did pretty much the same thing, turned out it was a motherboard fault.
Posted by dude_se
go into the bios and load up the default settings
Posted by djpowelly
New drivers, upgrade or downgrade?
Posted by fatreg
i cant get into BIOS. it shuts down as soon as the Compaq bios splashscreen comes up.
i could try a USB floppy and boot from there,
but i doubt that will work!
the new bios worked until i did FN and F2!!
makes for a rather nice table cloth at the moment!! GRR
fatreg
Posted by Cycovision
Corrupt BIOS or maybe even a system board fault, I'm afraid
Needs to go to the service centre