Posted by nimbuz
Hi folks,
I've a k700 that was working fine for last couple of months until it started showing "Charging Alien Batter" while charging. I thought it was a bug (as these creatures have an amazing ability to survive) and restarted the phone, restarted it several times till the batter drained.
Next, it wont start. Damn!
I tried a different charger, nothing. Tried to clean the batter, nothing. Tried the 'Master Reset', nothing. Tried to remove the batter for couple of hours, nothing still.
Then I thought of upgrading the firmware from 'SonyErcisson Live Update Service'. Bought a new DSS-20 ($18.32) for the firmware shit, but it wont progress as it requires the phone to be ON and the battery to be FULLY CHARGED which it wasnt and I could do nothing about it.
I thought of chaning a battery ($14.89) and I bought one now, but still the same. It shows 'Charging Alien Battery' still and the battery doesnt charge even after several hours.
So, after spending too much time and money on this, I'd want to do this myself (if you guys help) rather than getting to the SE Service Center.
Currently, the phone turns on with both batteries (old and new) but it displays "Charging Alien Battery' still nor does the battery charge that I can update the firmware.
Ah yes, a few minutes ago, I came across a thread about 'flashing'. Whats it and would that help at all?
Thanks in advance.
Posted by whizkidd
If i were you, i'd have demanded a replacement handset...
Posted by nimbuz
And yes, just once when the phone had enough batter, it proceeded to step 2 of 'SE Live Update Service' but then it was interrupted again with a message saying 'Your Provider doesnt support Live Update'. I dont remember the exact words but it sounded similar.
Posted by govigov
hmmmmmmmm..... here is a crooked way out. take a nokia and remove its battery. then take leads from your phone and put them on to the nokia's batt and you will have a fully charged phone. now try SEUS.
Posted by HyperiaBlue
Ok, judging from what you have done, i am asuming you got a new original
battery and charged it.
If this is the case and the phone is still not working, there is nothing much we can do. That will mean that you need to take the handset into your nearest
service point and demand a replacement. The unit is under warranty so you should have no trouble getting it swapped out immediately.
What you could also try is get a battery from a buddy or somebody that has the same phone, make sure its fully charged, then use it and do an update of the firmware on the phone (this is commonly referred to as flashing) and see what happens.
Hope this gives you some sort of solution. Good luck.
Posted by nimbuz
Unfortunately, It isnt new anymore. I bought it from a friend 4 months back in a fine condition. Not sure what caused this mess.
I dont understand the nokia concept? care to elaborate?
Posted by govigov
does any of your friends own an SE? then get the batt from them. else, use a nokia batt. the leads will noot line up properly, so you will have to use some wires and masking tape to get it working and then do an online update.
Posted by HyperiaBlue
Best is take in to a
service centre irrespective of the warranty status, they will be able to help you best.
I suggest you be careful when messing around with the nokia battery suggestion, you could damage your phone totally if you are unsure of what you are doing!
Posted by nimbuz
The battery changing thing seems dangerous to me as well.
I wonder what'd the service center guys do to get it working?
Posted by HyperiaBlue
They will probably use one of the
batteries they have and then fash the phone, or just swap out the phone.
in the forum cos i remember that there was a thread regarding this.
Posted by nimbuz
hmm..probably.
And they charge $12 for just doing that? wow!
Even Microsoft used to charge a bit lower than that for a Windows 95 error eh!
[ This Message was edited by: nimbuz on 2005-03-11 17:21 ]
Posted by nimbuz
An Update on my Problem
I managed to charge my battery through a friends k700i and updated the firmware via SEUS. Update was successful without any errors.
Intrestingly (Shockingly), the phone still has the same problem of displaying 'Alien battery'.
DAMN!!
I'll 'have to' take it to the service center now finally and let them screw it. Sheesh!
Wish I just knew what caused this problem and a possible way to solve this. NO ONE here has/had the same problem ever??
Any help greatly appreciated.
Posted by nimbuz
One more thing to include:
I tried three different chargers today to check the integrity of my charger. Shockingly (again), it displayed 'Charging Alien battery' in all three.
Posted by joebmc
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Well maybe its your battery thats got the problem?
Posted by nimbuz
As I said earlier, I've another new battery now that doesnt solve the problem too.
I checked my old battery on a friends phone too, it works perfectly fine.
Posted by titanium_boy
Posted by titanium_boy
hey dude your mobile had a factory defect theres nothing to do sell it to me;))
Posted by nimbuz
..and what would you do with it if I sell you? repair and use it? huh?
anyway, I bought it off a geezer 3 months back. It worked fine till now without any problems. Why would this happen unexpectedly?
[ This Message was edited by: nimbuz on 2005-03-17 05:46 ]
Posted by nimbuz
Just to keep you updated:
I took it to the Sony Certified Service Center, they said that there's some liquid inside thats causing the problem. Took 2 days. They called up and said that it was fine and I can take it back.
Shockingly, the problem persists still, but they say that this is normal and theres nothing wrong with it. I asked them to replace the handset but they say they dont have any such exchange scheme running currently.
I'm in a fix. DAMN!!
Anyone, any suggestions? I really dont want to lose my $412 phone!