Welcome to Esato.com




S700i SEUS error message "Synchstation not found" ?

Click to view updated thread with images


Posted by tomcat
This is really becoming a NIGHTMARE. Now I have downloaded the latest version of synchstation, managed to download the seus exe file, installed both of them, connected and installed dss-20, turned off firewall, turned off pop-up blocker (XP sp2), and just when I thought it was all over, and that my phone is going to be updated, another message appears (SYNCHSTATION NOT FOUND) !!!!!!!!!!!

Java Console reports this :


init()
----------------------------
Sony Ericsson Update Service
Applet version: v1.23
DocumentBase:http://www.sonyericsson.com/updateservice/nocache/10140/
FilesDir:http://www.sonyericsson.com/updateservice/nocache/10140/
start()
hf.path file=C:hf.path
InstallDir = C:Program FilesSony EricssonUpdate Service
versions should be:1.18, 1.00
install_package_version=1.18
upgrade_package_version=1.00
Installation up2date!
up2date
Action found
init()
----------------------------
Sony Ericsson Update Service
Applet version: v1.23
DocumentBase:http://www.sonyericsson.com/updateservice/nocache/10140/
FilesDir:http://www.sonyericsson.com/updateservice/nocache/10140/
start()
hf.path file=C:hf.path
InstallDir = C:Program FilesSony EricssonUpdate Service
versions should be:1.18, 1.00
install_package_version=1.18
upgrade_package_version=1.00
Installation up2date!
up2date
Action found
ServletStream opened
Got result from servlet opend
Will run MainClass

, and then the message "Syncstation not found" appears. I get two options, retry and cancel, when I hit retry nothing happens, but when I hit cancel, Java Cosnole reports this :

WARNING: Default charset Cp1250 not supported, using ISO-8859-1 instead
Strem end
Strem end

What does "Default charset Cp1250 not supported, using ISO-8859-1 instead" mean, and WHAT THE HELL IS WRONG, AND WILL I EVER UPDATE MY PHONE ?????


If this has anything to do with it (being as desperate as I'm now makes me tell everything, just to get some help), when I connect my phone on dss-20, it is still not recognized in My phones directory (says 'No phone connected'),but phone monitor recognizes it, and synchronisation is not a problem to be completed. The phone software information is :

R3G001
prgCXC 125945_HONG_KONG_T

LCD SW versions
Main display
Current: 200211260

Camera SW versions
Camera
Current: 1.0

ITP SW version
CXC 125 942 R2A

Customization
CDA 102300/51R1A
cxc 12594 1 R3G001
ASIAN_LAT_1



NEED HELP A.S.A.P.
BIIIIIG THANX !!!!!!!


_________________
Alcatel One Touch Easy -> Alcatel One Touch View -> Nokia 6110 -> Nokia 7110 -> Nokia 8210 -> Sony Ericsson T68i -> Sony Ericsson p800 (still having it) -> Sony Ericsson T610 -> Sony Ericsson K700i -> Sony Ericsson S700i -> Sony Ericsson ??????

[ This Message was edited by: tomcat on 2005-03-09 21:03 ]


Posted by petrutms
i have the same problem !!!!

Posted by tomcat
Got any luck finding the solution for the problem ????


COME ON GUYS, HELP US, IT"S A BIT COMFORTING KNOWING THAT I'M NOT ALONE IN THE UNIVERSE !




_________________
Alcatel One Touch Easy -> Alcatel One Touch View -> Nokia 6110 -> Nokia 7110 -> Nokia 8210 -> Sony Ericsson T68i -> Sony Ericsson p800 (still having it) -> Sony Ericsson T610 -> Sony Ericsson K700i -> Sony Ericsson S700i -> Sony Ericsson ??????

[ This Message was edited by: tomcat on 2005-03-09 21:47 ]

Posted by bluesign2k
I had this problem only once, straight after I had installed all the software. I reset my computer and all was fine (well nearly, it turned out O2 had no updates for my phone so it was all a bit of a waste of time, but meh)

[ This Message was edited by: bluesign2k on 2005-03-09 22:34 ]

Posted by tomcat
I have reseted it , well, about five times, if U consider, turning it off for the night, and the problem still remains.


Posted by bluesign2k
hmmm, it does seem a very odd problem u have. im guessin its no use trying to ring for advice??

Posted by tomcat
I've sent them an e-mail several times, and either they are ignoring it, or are embarrased to replay saying that thay can't help me.

CAN ANYBODY ?????

Posted by hazart
It might be a hardware problem.

There are two types of DSS-20. The one that comes with P800 will not work with SEUS. Check the sticker on the bottom of the SyncStation. If it explicitly says "DSS-20", it should work. If you can't find "DSS-20" there, it won't work.

Posted by petrutms
it is dss 25. still not working. worked before , i upgraded my p900 couple of times, my k700 too.... now is not working. Maybe my dss is broken??? But sync, etc, fma, everything works fine, no errors, nothing. WTF????

_________________
P910i

[ This Message was edited by: petrutms on 2005-03-10 14:08 ]

Posted by tomcat
Mine is labeled DSS-20, so that is not where the problem occurs, although I got my DSS with p800.

Posted by tomcat
Is it really possible that no one can help us ????

Posted by bettyswollocks
right here we go

1 check com port is not disabled for sync station ( most common fault )

2 Make sure its not on comm 4 for some reason it doesn't like it

3 make sure you have the latest Jave on this can be down loaded from Sun Java J2SE v 1.4.2_07 JRE

http://java.sun.com/j2se/1.4.2/download.html

make sure firewall is off if you have a router with built in firewall thats ok if you have XP firewall then switch it off

4 make sure phone fully charged

5 run sony ericsson sync program assuming phone is in station

6 go to SE and try agin

this should fix the problem it did for me

Posted by tomcat
@bettyswollocks

Could it be that I'm so stupid or what ???
I did everything as U said, but, the problem remains.
Exept for one thing: should the phone be turned on or off when I put it in on the dss-20 ????? And why is it that my computer still doesn't recognize the phone, although the phone monitor shows that it is connected ?????? I have the PC suite installed from the disc I got with the phone.

_________________
Alcatel One Touch Easy -> Alcatel One Touch View -> Nokia 6110 -> Nokia 7110 -> Nokia 8210 -> Sony Ericsson T68i -> Sony Ericsson p800 (still having it) -> Sony Ericsson T610 -> Sony Ericsson K700i -> Sony Ericsson S700i -> Sony Ericsson ??????

[ This Message was edited by: tomcat on 2005-03-12 22:00 ]

[ This Message was edited by: tomcat on 2005-03-12 22:02 ]

Posted by cadcad
It has to be on all the time & without being charged. Only the phone ON on the dock station without the charger.

Posted by tomcat
I tried everything U suggested, and still nothing. Is it possible that I have installed the wrong dss drivers ??? I installed win2k drivers. Should I have installed win98me drivers, that are also downloaded from the site together with 2k ???? I'm using xp sp2, and have turned off everything (firewall, pop-up blocker, even Norton antivirus. What now ????

_________________
Alcatel One Touch Easy -> Alcatel One Touch View -> Nokia 6110 -> Nokia 7110 -> Nokia 8210 -> Sony Ericsson T68i -> Sony Ericsson p800 (still having it) -> Sony Ericsson T610 -> Sony Ericsson K700i -> Sony Ericsson S700i -> Sony Ericsson ??????

[ This Message was edited by: tomcat on 2005-03-13 00:46 ]

Posted by tomcat
Or, could it be that this is the problem :
This is what I found in the Sony_Ericsson_Update_Service_v1.18_Installog :


Modify Text File - Single File: New File C:\hf.path
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException


Modify Text File - Single File: New File C:\Program Files\Sony Ericsson\Update Service/Sony Ericsson Update Service v1.18.tmp
Status: ERROR
Additional Notes: ERROR - java.lang.NullPointerException

Could someone please check and see if this is normal ?????

Posted by tomcat
Anyone ???

Posted by tomcat
Once again, ANYONE, PLEASE !?!?!?!?!?!?!

Posted by HyperiaBlue
Forgive me for not reading the entire post but...

1) did u install the latest version of Java?
2) are you using Win2k or WinXP?
3) did u install the correct drivers for your synchstation?

Posted by tomcat
Quote:

On 2005-03-14 23:44:25, HyperiaBlue wrote:
Forgive me for not reading the entire post but...

1) did u install the latest version of Java?
2) are you using Win2k or WinXP?
3) did u install the correct drivers for your synchstation?





1) YES.
2) xp sp2 (turned off firewall , pop-up blocker and norton avp)
3) downloaded the drivers from the se, found the ones for win98, and for win2k, tried both of them, and nothing but "Synchstation not found." However, I can do the synchronisation, the only problem is that when I open Myphones, seems like the computer doesn't recognize s700i, like it is not connected.



_________________
Alcatel One Touch Easy -> Alcatel One Touch View -> Nokia 6110 -> Nokia 7110 -> Nokia 8210 -> Sony Ericsson T68i -> Sony Ericsson p800 (still having it) -> Sony Ericsson T610 -> Sony Ericsson K700i -> Sony Ericsson S700i -> Sony Ericsson ??????

[ This Message was edited by: tomcat on 2005-03-14 23:08 ]

Posted by dean
You may want to disable PhoneMonitor (or even uninstall it).. It may prevent SEUS from detecting your phone in the cradle...



Posted by HyperiaBlue
Sounds like you have something wrong with your drivers:

Uninstall all synchstation software and drivers.

The go here: http://www.sonyericsson.com/d[....]s/Sync_Station_DSS_Drivers.zip

and follow these instructions:

Requirements
Sync Station DSS
Windows operating system 98/98SE/ME/2000/XP
Installation instructions
1. Download the USB Drivers to your PC. Note the download location.
2. Unzip the files, remember where you placed them.
3. Insert the cable to an unused USB port.
4. Follow the instructions on your screen (the 'found new hardware' wizard will guide you through the installation process).
5. If the 'found new hardware wizard' doesn't start automatically, open the program by choosing: start / settings / control panel / add hardware.
6. If needed, guide the installation wizard to where you placed the files after the unzip.


Posted by tomcat
I did that several times, yet nothing. Something else is the matter ...

Posted by HyperiaBlue
Tomcat, its going to be hard to diagnose this one easily since none of us know exactly how what sutff is running on your pc...or what you could be doing wrong...

Couldsomeone that lives closeby to tomcat, please pay him a visit to help him out?

I give up!

Posted by tomcat
Quote:

On 2005-03-15 18:34:37, dean wrote:
You may want to disable PhoneMonitor (or even uninstall it).. It may prevent SEUS from detecting your phone in the cradle...






How can I uninstall the Phone Monitor files, when there is no uninstall option available for it ?????

Posted by jnhl74
I think you have messed up your computer with all this driver "testing". Had a similar problem with my P910 and the DSS-25. My solution was a clean new install of Windows XP, after that all my problems vanished.

Another thing i have noticed before is with the Davinci DSS drivers, i got some problem with SE programs and FMA when they was installed.


Posted by tomcat
Quote:

On 2005-03-15 21:47:21, jnhl74 wrote:
I think you have messed up your computer with all this driver "testing". Had a similar problem with my P910 and the DSS-25. My solution was a clean new install of Windows XP, after that all my problems vanished.

Another thing i have noticed before is with the Davinci DSS drivers, i got some problem with SE programs and FMA when they was installed.




Could I just reinstall xp, or do I have to format c: and do everything again ????

Posted by tomcat
Just received the first reply from the SE service center, but, just as they didn't read the e-mail from top to bottom, they told me to do everything I have already done. Some help, ha ????

Can anyone PLEASE give some solutions ???

Here is some more info (versions of synschstation driver, usb driver, and synchstation software version):

DSS Synchstation (com5) - 1.0.2115.0
USB - DSS Synchstation - 1.0.2115.0
The synchstation software is ver. 1.5.5.3.

Come on, guys !!!!!!!

Posted by tomcat
Is this really so big problem that noone can help me out here ????


Posted by petrutms
your syncstation is dead. So is mine. Sync and fma work, only update doesnt! i upgraded today on a service center. Go do the same. Sorry.

Posted by PhoenixRising
Quote:

On 2005-03-18 22:46:38, petrutms wrote:
your syncstation is dead. So is mine. Sync and fma work, only update doesnt!



@tomcat, the more I think about it, the more I'm inclined to think that petrutms could well be right - i.e that our syncstations are dead. That would explain why all efforts to fix the problem have failed.

Mine was working fine right up to and including the firmware update I tried using SEUS about 2 weeks ago. It stopped working literally as soon as the update was finished, and hasn't worked again since, no matter how many reinstallations and different drivers I have tried. I'm still getting the green light on the syncstation when I put the phone on it, but something else in the connector or the usb cable must be fried.

Posted by tomcat
That is just GREAT !!!!
You guys can go to service center and do the update, while I'm stuck with it, considering that there is no service centere in my country. Lucky me, don't U think so ??

Posted by PhoenixRising

Try to get your hands on another syncstation and see if that solves the problem. They are reasonably cheap. Might be worth it if you really want to update your phone.

Posted by tomcat
Is it maybe the problem that I'm usiing DSS-20, not DSS-25 ???

Posted by Malachi Constant
Try formatting your hard drive, and try using one punctuation mark per sentence. (????? Isnt really necessary) and What country do you live in btw?

Posted by jnhl74
Quote:

On 2005-03-19 22:18:17, tomcat wrote:
Is it maybe the problem that I'm usiing DSS-20, not DSS-25 ???




I'm using both of them, both working with SEUS. Try to reinstall Windows if that's not working there are surely something wrong with your DSS-20 (it's not CSS-20 you have?).

Posted by tomcat
Quote:

On 2005-03-20 00:01:18, jnhl74 wrote:
Quote:

On 2005-03-19 22:18:17, tomcat wrote:
Is it maybe the problem that I'm usiing DSS-20, not DSS-25 ???




I'm using both of them, both working with SEUS. Try to reinstall Windows if that's not working there are surely something wrong with your DSS-20 (it's not CSS-20 you have?).





I have formated C: drive today, installed Xp sp1, but the problem still remains, so that is not the issue. At the bottom of the stand says DSS-20, and I got it together with my p800.

[ This Message was edited by: tomcat on 2005-03-19 23:28 ]

Posted by petrutms
tomcat,

found my problem on my pc . The syncstation is good, done the update now just to ckeck . The problem was a stupid modem installed on my pc. Just a normal dial-up modem....I removed the modem, and the dss instantly worked for update. Also moved the usb 2.0 cable to another jack on the motherboard...but that i dont think is a problem.

So if you have a modem installed please remove it and eventually unninstall it. If still doesnt work, your dss is 100% dead.
The modem explains the problems because installs himself on a com port, and maybe were some conflicts...

Good luck.

Posted by tomcat
@petrums

How can I connect to the internet if I uninstall modem ???


Posted by petrutms
LOL . didn`t thought at that... i have a lan broadband connection, no need for modem. If you use dial-up is a waste of time to update the s700. Try to use a cable internet connection and unistall the modem.

Posted by tomcat
hehehe. Sounds very easy for U to say.
Here in Serbia, I'm even happy to have more than 33.6 speed.


Click to view updated thread with images


© Esato.com - From the Esato mobile phone discussion forum