K700 PC Suite - Please Help!

Posted by SEForever
Hi,

I've just bought a new PC and have connected my K700i to it via my P800 cradle and it isn't recognising the phone. I have installed the software on the CD. I have XP Pro and have disabled the antivirus/firewall. When I go to Mobile Phone Monitor, it's showing only the COM1 port that I have connected the phone to via the USB port. Shouldn't it be showing all the COM ports???

I downloaded setupcom from k700.hitziger.net and these are the results from it:

20/02/2005 13:13:07 :> Timeout is occured during wait for data from comport!
Errorcode: 5
20/02/2005 13:13:07 :> Error occured during get the returncode!
Errorcode: 1001
20/02/2005 13:13:07 :> Can't get a stable connection to the comport!
Errorcode: 2001
20/02/2005 13:13:07 :> Can't connect to the OBEX server!

Can someone please help cause I don't know what else to do

Thanks

T

Posted by Vlammetje
Which model cradle is the one you're using?