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T610 camera problem; colors inverting.

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Posted by microphonemark
Hi!

I have a massive problem with my T610 camera. The colors are inverted. I'd better show you.

Pic of a BLUE car on a snowy day (today!)


Pic of a GREEN pack of mints:


If I turn the camera's negative feature on, the same mints look like this:


I was expecting to shoot 640x480 as well; I don't have the option to do this.
Is my phone broken? I just got it yesterday!

Thanks all.

[ This Message was edited by: microphonemark on 2005-02-23 11:32 ]


Posted by batesie
mmm, i'd take it to a sony ericsson service centre, looks like you cameras knackered!

Posted by whizkidd
Have you switched the phone off and on? If that doesn't work- try a master reset. The last resort would be a visit to a SE service centre! Also, i doubt whether the T610 can take pics at 640*480!

Posted by govigov
Hehe nice pics. take it to SE and get it replaced. Show them the pictures. Btw, is the colours like that on the screen or does it turn up like this only after capture, or on transfering to pc?

Posted by microphonemark
Back to the shop it is then!
I didn't expect this from a SE phone. Still, that's what I get for buying a reconditioned "good as new" phone, eh?

Posted by govigov
Quote:

On 2005-02-23 12:44:00, govigov wrote:
Hehe nice pics. take it to SE and get it replaced. Show them the pictures. Btw, is the colours like that on the screen or does it turn up like this only after capture, or on transfering to pc?








Posted by microphonemark
It shows up like that on the screen whilest viewfinding and when browsing pictures. I thought at first it might just be on my phone screen (I'm used to a T68i), but transfering to a PC only makes the green & purple more vivid.

Hehe... anyone wanna buy it as a curiosity piece?

Edit:
Have just tried master reset (phone only, not data) and turned on/off serveral times. No joy.

[ This Message was edited by: microphonemark on 2005-02-23 11:53 ]

Posted by whizkidd
You'll most probably get a new replacement handset. Infact, you should insist for that.

Posted by MikLSP
It certainly is weird! Its not even as though the whole picture is negative, just some colours!

Oh, and the T610 doesn't have 640x480 resolution

Posted by microphonemark
OK, thanks guys!

It looks like my problem is kinda unique, I did google & esato searches before posting & couldn't find anything.

Odd that the silver logo on the front of the car shows up as red...

Grrr, I'm kind of annoyed with it.

Posted by MikLSP
If u've only just bought it, go back to the shop reconditioned or not.
Which shop did u buy it from anyway?

Posted by microphonemark
It's from www.virginmobile.com

I'm not badmouthing Virgin, they are a fantastic company, and I've actually got a few thousand pounds invested in them. But my camera sucks!

Posted by MikLSP
So u bought it online?
I expect u still have some sort of proof of purchase?

Posted by microphonemark
Buying online is just like buying from a shop. You actually get more rights online with the distance selling act.

The only problem with that is, faulty goods must be posted back to the place you bought them. So I've no problems with posting it back to them for a replacement.

I'm a big advocate of buying online, I think it's great. Just use a Visa card, and be carefull.

Posted by MikLSP
As long as u buy from a reputable & honest company!
Which I'm sure Virgin is

Posted by govigov
Did you try transfering some pic from pc on to phone. Can it be a screen problem and not a camera problem?

Posted by microphonemark
Have transfered pictures from my old phone & my PC to the T610. They appear as they should, so it's no screen problem.

Even if it was a screen problem, the solution is the same as if it were a camera problem. Back to the shop it goes!

Posted by folling182
i would say that if its a screen problem, the colours would be fcuked all the time, not just when you take pictures, so id say that by changing the camera it would be sorted!

Posted by MikLSP
Certainly is. A faulty phone is a faulty phone.
Question is how long will it take them to replace it!

How much did u pay out of interest?

Posted by microphonemark
It's actually a present from my lovely, lovely girlfriend.

She bought it reconditioned & with her staff discount, so I don't think it was exactly expensive. I *think* Virgin sells the reconditioned T610 for £55 inc. SIM.

Which means technically, she's got to do the returning & hard work. That's a good idea!

Posted by MikLSP
Pass the buck, eh

Posted by microphonemark
Serves her right for giving me shoddy goods!

Nah, only joking. She's very generous.

Posted by microphonemark
Yay for Virgin, they're sending a courier today to pick up my phone and give me a new one. I don't have to leave the house and it's all sorted!

Posted by govigov
congrats dude... check the new phone's camera before accepting it

Posted by whizkidd
Thats customer care!!

Posted by microphonemark
Huzzah, Much better!



Posted by 666-999



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