Posted by maestro4
Whilst downloading an animated screensaver for my pc (xp service pack 2)i was alerted to a virus i authorised the anti virus software to get rid of it which it did or so i thought then i cancelled the installation but now my Ip address has changed and i cant connect to the internet has anyone got any ideas as to what i can do i've unplugged th modem by the way any help would be greatly appreciated thanks
Posted by OluYom
If your IP has changed FROM the corect thing, simply put in the real IP again. Or set your connection to automatically fetch your IP from the server. As a last resort, contact your ISP for help.
Posted by shyam335
i was wondering how ur ip is changed , well, since ur antivirus told u there is a virus,did u scan for viruses? and update the virus defenitions also.
Posted by maestro4
Thanks for the replies my anti virus software updates everyday automatically and i always do a manual one also there was a point durin the installation of the screensaver that it advised me to make a restore point which i did it could have been then that i let the virus in...I called telewest broadband and went through the...Run...Cmd...Config..Etc.Etc but the Ip address stayed the same. System restore will not work either...Damn! I feel such an idiot thanks again for any help
Posted by shyam335
so,the anti virus alerted of virus during the installation of screensaver,so u stopped the installation,have u done a whole system scan after that?
well,check for spyware also , try checking it with spybot s&d or ad-aware etc from www.download.com and next time if the problem isnt solved give us whats happening in ur system (symptoms) so that we can help u .
Posted by maestro4
Thanks for your help...I did a full system scan straight after the aborted installation and found nothin but in the virus vault there was the 2 virus that i had been alerted to i feel as tho my pc has been hijacked once again thanks for your interest the program was a halloween screensaver from a web site called EZthemes the system restore being disabled is really frustrating ...Thanks
Posted by zMastaa
Next time your on the net go 2 www.majorgeeks.com and click spyware on the left menu and look 4 Microsoft anti-spyware, its much more affective than the likes of adaware
Posted by shyam335
ms anti-spyware is still in beta,so atm we have to go for other anti-spywares.
Posted by maestro4
I've got microsoft anti spyware grisoft avg lavasoft adaware and computer associate's E trust anti virus installed but the trojans still got me i just need to restore my Ip address if that's possible nobody ever likes to format so i really wanna try everything else first thanks
Posted by djkizlive
lol, if you ask me it wasn't a screensaver you were installing
You need to be more careful.
As for the IP Address issue, you need to call up your ISP to find out what your IP address is, or, if it's a LAN IP address you're referring to, then you need to get in touch with somebody who is good with networking, and have them set it back up for you.
-djkizlive
Posted by maestro4
Sorted !!! Thank god i called telewest back again got thru to different dept 1.00p per min and entered a whole load of new commands in RUN...Think i'm gonna go out and get norton internet security now...No more dodgy downloads... thanks again !