Posted by PaulJ23
I have the t68i and am on the Vodafone uk network. I connect to wap via GPRS but am unable to download screensavers etc. I was pretty sure Voda supported large files? I'm also unable to send pictures/attachments via email, standard email with just text works fine.
Network issue, or just phone itself has a fault?
thanks in advance for any help.
Posted by PaulJ23
Ok, I see in other posts ppl are having the same problem. Thats that answered then, but what about sending pics via email? Anyone else having difficulties with this? Same issue of the filesize being too big?
Posted by fatboyjim
same for me.
i've called vodafone and they reckon there is no limit. but they
are f*ckwits and did keep telling me that i should just limit myself
to using vizzavi!! hahaha right..! and that bird finally put me on
to their technical dept who told me that i shouldn't be downloading gif's as they are for computers...
i'd like to know what they score is for this cos if i'm paying vodafone
do be able to download 5 meg a month i want to be able to go just
that. anyone else here having a problem downloading "large files"?
with vodafone.. in fact more interested to hear if anyone here can...
Posted by Steam
Well i had the same problem, but with netcom in norway.. They say there are no such thing as 'enable large transfer' and it should work fine to download these sizes.. But my friend has the same phone, but he has 'telenor' and they asked him if he wanted to enable large data transfer.. It works just fine with him.. This is really annoying because i just switched from telenor to netcom.. And already hate netcom.. :-( anybody from norway that can download large files with netcom?
Posted by laffen
OK? But do Netcom support know what they are talking about? I sent a mail to Orange some time ago askin if the had a large file limitation on their WAP-gateway, and this is the response I received:
Thank you for your recent mail.
Unfortunately, your recent mail to ourselves has reached us incomplete.
Having checked your site, I can confirm that the information is correct, in that the Orange WAP gateway currently has a 1.5kb data limit. We are looking to have this limit raised as soon as possible, although, as yet we do not have a specific date when this will happen.
Should you wish to resend your mail, we will endeavour to answer any further question that you may have.
I look forward to your response.
Kind Regards
****
Customer Service
Posted by Steam
Okey.. Hmm i asked them if they have any limits on there GW.. The answer is always the same.. 'we do not have any restrictions on large transfers' bla bla.. Maybe i vill try sending a mail to the tech support at netcom.. See if i get the same respons form them.. Hope not..
Posted by Psykotik
It seems that o2 uk have a 3kb limit as i can only download the non picture theme off this wap page. I have mailed o2 about increasing the size but they havent responded yet.
Posted by arnoldc
i have always used ericsson developer gateway (since my provider allow it) which has a limit of 30k.
Posted by kutchi manggo
Does that mean that there will come a time our SP's in the Phils will also limit us to their WAP GW? What our the disadvantages for the SP side if they will allow the use of other WAP GW?
Posted by Steam
Arnoldc: what is the ericsson GW? Maybe my provider allows me to use it..
Posted by Steam
never mind I found it else where...
Posted by arnoldc
Hi steam, i hope it works for you too.
Posted by evoke
| Quote: |
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Yes you can't download large data files (over 3kb) with Voda at the moment and I'm not sure when you will be able to. I've also tried the Ericsson gateway and that doesn't work either.
Your experience with Voda Customer Services is not uncommon! Heheh I don't even both talking to them anymore because they are useless! You would not belive the trouble I had over GPRS when it first came out!! Some times you may get lucky and get someone knows what they are talking about but that is becoming increasing rarer!
I can send pictures over email but only if they are below 3kb.
Ed
:edit: I've just emailed them over this issue so I will let you know the response I get (probably somewhere about 2003)
_________________
This phone has warped my fragile little mind!
[ This Message was edited by: edwardm on 2002-06-25 12:43 ]
Posted by PaulJ23
Even pics under/3kb wont send for me. They send up until the 1st kb, then it just hangs and eventually gives up. Can you post your settings please. GPRS/ whatever works for you.
Posted by stuttis
I had the same problem, but I switched the "reliability" from Class 3 to Subscribed.
Connect=> Data Comm=> Data Accounts => GPRS Mail(or whatever you call your mailaccount)=> Edit=> Adv. settings => Quality of service => Reliability => "Subscribed"
Try that
Posted by BlurryEye
Hmm... I use gprs with Comviq in Sweden and I've got like this; i can without a problem send emails with big files (just sent a 26 KB screensaver) from the phone, but I can't download files larger than 3 KB via wap...
When I spoke to their technical support they of course didn't have a clue about any file size limitations...
I will try to send an email to them to get a written response.
Posted by Steam
Where do the operators get the people on the help desk from? Mostly of them don'y know sh** We ask to advanced questions, and they begin to studder. Makeing up an excuse of why they can't help you
