Posted by lennydiane
hi i have a sony ericsson t610 and it keeps locking up on me but when i put the sim in another phone it works ok can anboddy help
Posted by Geezay
What exactly do you mean by "locking up"? Do you mean the phone lock code comes up? We need more details before we can help, but we can, and we will!
Posted by lennydiane
the phone freezes on the menu screen and all i can do with it is take the battery out it will not even turn off
Posted by lennydiane
ok if you look at the front of the phone screen under the y of sony there is like a key simbal can this have any thing to do with what is up with my phone i can turn my phone on but as soon as i go to the menu screen the phone freezes up on me
Posted by bico
The little key symbol in the status bar at the top of the display is the "keylock active" indication symbol.
Do you get any (error) messages?
Posted by lennydiane
i get no error msgs at all
Posted by bico
Ok, lets summarize:
1) You turn on the phone.
2) You enter the PIN code.
3) You optionally enter the phone lock code.
4) You push the joystick to go to the desktop.
5) The phone is frozen, and you can't do anything else.
6) You take out the battery.
Im I right so far?
Posted by boto43
Seems to me like fw prob. Try upgrade, when freezing and no frost around.
Posted by lennydiane
bico you are spot on
Posted by bico
Ok, so far so good.
Next time you try to use your phone, wait a minute before step four (4) You push the joystick to go to the desktop.), to allow the phone to load the entire firmware and to initialize itself.
Posted by lennydiane
i put the pin code in within secs(10) the phone locks up
Posted by bico
You mean that if you enter the PIN code within ten seconds from turning the phone on, the phone will not be locked?
And if you wait any longer, the phone will be locked?
_________________
/bico
[ This Message was edited by: bico on 2004-08-22 22:27 ]