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Online K700 Firmware update service available

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Posted by dmgoss
mers - Yeah, it's a bit easier for me to send in to there, they are 50 miles from here... I just emailed them and they confirm they have R2E. But even they (who have direct access to EMMA) told me they have to wait to get feedback to see the changes! It amazes me too that there is no official "changes made" paper to accompany each firmware release.

d.


Posted by -utopist-
what are the chances this service only works with a DSS-25, and not with a DSS-20?

friend of mine just told me it only works with an DSS-25.

I'm annoyed by the fact that the website states that it should work with DSS-20, and it does not work with mine.

Posted by kallegod
I really hope this will begin to work. Then it is just like Siemens, very convenient.

Posted by emacura
Quote:

On 2004-07-14 22:24:42, XavierL wrote:
I just downloaded the software for synchronizing and started it...
Starting the update, the message was: "Do NOT remove the device or interrupt the update in any way"
and then, it crashed with the following message: "Error in communication with the device"!

It restarts my K700, so it ask me my PIN...

Too bad! Need some fixes...




I used to get that same message with my P900...after weeks of trying to figure it out I never found the solution but it had something to do with my computer......I had to use my Girlfriends computer to do all my updates and always worked 100%....Try another computer and see if it works.

Posted by themarques
Ok I must be dumb...I have the original cradle that came with my P800 and from reading a few websites, that should have been a DSS-20? When I plug it into my computer I get DCU-11.....I bought my P800 when it first came out on Orange...Am i correct in saying Orange did the nasty on me?

I am goin to try the software update for the Z1010...SCARY. If anyone can help me out before I splash out on a new cradle....

Posted by sunjivas
Quote:

On 2004-07-14 21:08:06, doohan wrote:
just a quick question, will i be able to update my K700I with the Desk Speaker Stand CSS-20 along with the USB Cable DCU-1 i have?


http://www.sonyericsson.com/s[....]1_1&zone=pp&lm=pp4_1&pid=10066




hmm from readin ur link it might be possible..."the Desk Speaker Stand CSS-20 is also a charger and a synchronization device," - my only advice is try it once the whole upgrade system is sorted.

Posted by Dovern
Yeah, i think probably either it has no update yet ir the online update still under testing.... lets try again say after a week... hopefully it will work for all of us

Posted by Avinash
When I tried updating, everything worked fine till it restarted my phone. After that it showed a message that there were no updates for my operator. My K700i is an unbranded hone, so the question of operator shouldn't arise.

Posted by Bengalboy
Finished upgrading one of my K700is.....Goes like this...

The upgrade process is performed in 2 stages....

1. The download of the firmware to your computer which took several minutes....

2. The upload of the firmware to the K700i........

Photos of the Upgrade Process....





















The New Firmware is R2J002!!







Compared to the firmware that shipped with my DevShop K700i...







_________________
Mark Morrow


[ This Message was edited by: Bengalboy on 2004-07-15 06:49 ]

Posted by supra2800
Does anyone know the data transfer of the sync station? If its way faster than bluetooth, then im getting one as well :-)

Posted by swipe108
No need for service center anymore. freedom from nosy service center personnel asking why I need to upgrade the firmware.

S700 will definitely have this feature, too, but where is my S700?!

Posted by dmgoss
Excellent! One thing I don't get is shouldn't your update bring the phone to R2E011, the firmware just announced?

That being said, any noticeable differences with new firmware?

Posted by kucibubu
and whats the improvement after the upgrade????any good news!!!

Posted by lexy
yeah.... any bugs fixed after updated ?

Posted by masseur
can we please keep this thread to discuss the update procedure and use the following thread to discuss the actual changes in the new firmware.

New Firmware K700 - R2E011

as we try and keep a thread for each firmware version for reference
thanks!

Posted by Zulan
I also have a syncstation from an old P800, but as mentioned earlier in a post when I try to install it says DCU-11. Does this mean I cant upgrade with this syncstation?

I have tried on one computer, but got a critical java error while starting the application

The computer I tried it on had sun java SDK installed. I will try with another computer wich doesnt have this...

[ This Message was edited by: Zulan on 2004-07-15 09:05 ]

Posted by masseur
the upgrade process specifcially says you need a DSS-20 or DSS-25 sync station so the assumption is a DSS-11 will not work

Posted by Zulan
Definately seems like it, same error on the second computer

Posted by XavierL
Yes, this connection error is not just due to the computer, because I was running my P900 without any problem on that one...

Posted by masseur
this is the screen where is says the requirements to perform an update



it says "I have installed and connected a SyncStation to my PC - not all SyncStations supports this service. The label on the bottom of your SyncStation should say DSS-20 or DSS-25."

Posted by themarques
@masseur We guessed that part, but the question is have we been ripped off, by being given DCU-11 NOT EVEN DSS BUT DCU-11 sync-stations? Can anyone with the first P800 to hit the market check that out?

Posted by masseur
I don't understand the comment "ripped off"

P800 came out a year before online updates were available and took the DCU-10 cable, made some changes (not sure what) and produced the DCU-11 cable which they also used in the P800 sync station (actually I vaguelly recal l the first P800 came with DCU-10 in the sync station)

presumably there is some technical difference in the DSS that they made in order for the update to work but which is not available in the DCU because they hadn't thought about online updates at that time.

as technology moves forward why do people always feel "ripped off" because what they have doesn't work in the future

btw, you can buy a DSS-25 for 15 pounds on ebay, I got a spare one from there

Posted by Burgaz
My apologise for this being slightly off topic... But my k700 would connect to my DSS-25 at all??
The story so far...
Somewhere on a sync station far far away...
It was a dark time for the sync stations... Mine won't bloody recognise my k700!! I've tried everything!! I've even uninstalled all my P900 PCsuite stuff(i know i'm gonna regret that, probably never work again) and reinstalled the k700 pc suite but it still just says not connected when i sit the k700 on the stand?? The green light comes on?? Anyone point me in the direction of the correct thread for this or help me out here? Desperate for a fw upgrade!!

Burgaz

Posted by masseur
did you disable USB in the P900 "phone connection link" (in system tray), take note of the com port that that USB was connected to and then activate that com port in mobile phone manager?

edit: I'm also assuming that you have the K700 sync software installed?

_________________
...Unless I'm very much mistaken
my K700 review

[ This Message was edited by: masseur on 2004-07-15 09:59 ]

Posted by Burgaz
Stupidly i didn't check before i uninstalled it... I've tried enabling all ports but still with no success.... Sync software?? I just installed pc suite... have i been a total a**e and overlook summat?

Just check the disk the sync software and everything all installs in one go along with the pc suite...

Bloody hell just started workin?? I think.. Don't think i clicked ok after enabling the other ports... I just closed the window canceling what i'd done... Oops... Sorry!

[ This Message was edited by: Burgaz on 2004-07-15 10:05 ]

Posted by JonStatt
I uninstalled all my old P900 stuff. Then I installed the K700 CD stuff. The only phone monitor com port I have enabled is com3 which corresponds to the bluetooth serial port.

I don't think there is any other magic trick! Of course I cannot update anyway, but it does find the phone and switch it off for me, very useful


Posted by masseur
I never use the software on the supplied disc, I just grab it from the support site as often it is a later version (indeed they just updated it last week too)

then I did as I described to switch between P900 and K700 using the sync station

sorry I can't be of more help

Posted by Burgaz
No worries guys. You did help by making me check things! Like i said in the edit in my previous post i think i'd been rushin and overlooked sumthing! Thank anyways!

Cheers
Burgaz

Posted by -utopist-
did anyone try it with a DSS-20 yet?

Like i said, i have DSS-20, but it did not work for me, coulden't even install the software.

:/

Posted by masseur
I don't have my sync station with me but I got past downloading and installing the Sony Ericsson Update Service software before it complained so your problem is most certainly unrelated to the sync station

Posted by Burgaz
Well it checked out my phone after telling me it couldn't find a sync station, and then informs me that my operator doesn't support this service at this time? Hopefully that means Orange uk just haven't realeased the update service yet?? I HOPE!

Burgaz

Posted by Mrb 18
@-utopist-

Isn't bengalboy using the dss-20, if you look at his pictures on page4
in this tread, i think it looks like a dss-20.

Posted by Sir-SonyEricsson-man
The reason why it don't work yet is simple. I talked to my coustomer service today. And they told me that this service is not finished with seting it up. Its only half released.


Thats why you all get "Unknown error."

It will be released this month the told med at SE sales service..



Posted by nick111
Online update service work fine for me !

With synch station DSS-20, now firmware is: R2J002



Posted by caff
So If I running win 2000 with sp2 , does that means I can't upgrade the phone myself ? On the site, it claimed sp3 for win 2000 is required. So how can I upgrade my win2000 to sp3??? Anyone? Thanks !

Posted by Sir-SonyEricsson-man
Quote:

On 2004-07-15 12:01:49, nick111 wrote:
Online update service work fine for me !

With synch station DSS-20, now firmware is: R2J002



Easy to say..

Tell me how you did it than.. I'm still meaning its the same site for everyone.. but maybe not..



_________________
Sven Eric
Store Manager @ Telekiosken Vestkanten

Moderator @ www.dintelefon.no

[ This Message was edited by: SIR-Sonyericsson-man on 2004-07-15 11:13 ]

Posted by Cytech
Quote:

On 2004-07-15 12:06:10, caff wrote:
So If I running win 2000 with sp2 , does that means I can't upgrade the phone myself ? On the site, it claimed sp3 for win 2000 is required. So how can I upgrade my win2000 to sp3??? Anyone? Thanks !




you can download SP4 from either http://www.microsoft.com/wind[....]s/servicepacks/sp4/default.asp or http://windowsupdate.microsoft.com

Posted by ThreeX
@SIR-Sonyericsson-man
Could it be that simple that they (SE) hasnīt put all avaliable variants of the FW on the server yet?
I remember when i upgraded my P900 (Telia Go branded) i had a faint hope that the upgrade would remove the branding * Yeah-he-he-ah right* Later I spoke to a friend in Lund (Ericsson employee) and he said that every flavor of firmware eg. Vodafone, Telia whatever has its own checksum so it is not possible to flash a Vodafone Live phone with generic FW...

Posted by joebmc
I feel that should of shipped the k700 with a dss-25!

Now all of us who never owned a pxxx have to go out and buy one for this service to work

_________________
T68m(i)-->T610-->k700i

[ This Message was edited by: joebmc on 2004-07-15 12:09 ]

Posted by Dovern
For those people who had successful updated the firmware on the web, can you please confirm anything new or fixed in the new version? thansk!

Posted by nick111
With the new firmware it is now possible to delete a contact in Groups !



Posted by Zulan
Well, I went out and bought the DSS-25 for 799sek. And the damn thing still doesnt upgrade, the error message is:

Your device is not permitted to use this service
Your operator does not approve the usage of this service for this device.

We look forward to assist you again soon.

Thank you for using Sony Ericsson Update Service!

I bought my phone on vodafone stores, but its not branded, and not sim locked as far as I know. This is telling me differantly though.

-Z

[ This Message was edited by: Zulan on 2004-07-15 12:31 ]

Posted by Dovern
Zulan:
thats not a good news ... let's see what other user comment about this matter...

p/s: i still looking for the DSS-25...not easy to find in australia...

Posted by tommo21
Quote:

On 2004-07-15 13:28:47, Zulan wrote:
Well, I went out and bought the DSS-25 for 799sek. And the damn thing still doesnt upgrade, the error message is:

I bought my phone on vodafone stores, but its not branded, and not sim locked as far as I know. This is telling me differantly though.

-Z



Stay calm Zulan. I know several people who have contacted SE about this update-service, and they say it's not the finished article yet. It's still in it's trial stages. They say sometimes it could work and sometimes don't. I know several people here in Norway who have tried and gotten the same message as you.

Paying 799 SEK for the DSS-25 seems to me as robbery. I ordered it from Ebay new and unused for 230 NKR or about 250SEK including p+p!

Posted by Dovern
sorry for off topic.. but i contact the seller in ebay, he nevre reply my email at all...

Posted by caff
Quote:

On 2004-07-15 12:17:10, Cytech wrote:
Quote:

On 2004-07-15 12:06:10, caff wrote:
So If I running win 2000 with sp2 , does that means I can't upgrade the phone myself ? On the site, it claimed sp3 for win 2000 is required. So how can I upgrade my win2000 to sp3??? Anyone? Thanks !




you can download SP4 from either http://www.microsoft.com/wind[....]s/servicepacks/sp4/default.asp or http://windowsupdate.microsoft.com



Thanks man !!

Posted by StoneRoses
I borrow DSS-25 from my friend to test this and got same error as the others. (no updates for my operator) My phone is unbranded simfree brough in Thailand.

So far, Bengalboy seem to be the only with success story.

Posted by nick111
I have make the update with success too !



Posted by HjJ
So, nick111, please try to create all the previous bugs you have seen, and tell us how many have disappeared.

Thanks!

Posted by StoneRoses
Umm, so I guess it depends on IMEI and customisation.

Where did you get your phone from?


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