Unsupported charset on T610 GPRS email

Posted by vcf
Hi,
i'm succesfully using email through GPRS on my T610 on Orange UK but sometimes i got an 'unsupported character set' message on the body of the email and i cannot read the messages.

For example, a message coming from a japanese mobile user - written in english - would display just fine on my PC email client or through Orange WAP access but would fail to display if downloaded from GPRS.

I also had this problem with mails sent from Mac users to my non-Orange account through GPRS. Though if sent to the Orange account, bizzarelly, the MAC problem disappears

any ideas on how to solve this issue?

many thanks

vcf