Posted by mamma
Can anyone advise how to get rid of virus on my P900. Everytime I backup my phone to my PC I get virus alert from my symantec software. Fine , but how do I remove it from my phone once and for all!!!
Very grateful for all help. Thanks.
[ This Message was edited by: mamma on 2004-03-23 15:29 ]
Posted by masseur
exactly what is the message that Norton Antivirus gives you and what virus does it think you have?
Posted by mamma
Accordig to my Symantec report
File name is www.paypal.com.scr and
threat name is W32.mimail.I@mm
and
eest.exe
asvr.exe
btzem.exe
buplyqic.exe
csvwdzuc.exe threat name is w32.swen.A@mm
etc......
Sufficient ???
Posted by masseur
I had emails with that virus attached which were also detected by NAV.
Have you checked your inbox on pc and phone to be sure there are none left?
as a complete solution I can only suggest to master reset the P900, run a full virus scan and clean on your pc, then re sychronise everything you had to the P900 from scratch rather than from backup