Posted by Skaff
Anybody still having problems logging in to O2 UK's Wap/messaging/email function on http://wap.o2.co.uk ?
For weeks I've been getting 'Login Failed' every time I try to get at mine. I've just phoned them and they're blaming me! First they want to send me some WAP connection settings which I've already got and which work perfectly on other WAP sites. Then they want me to take the phone into an O2 shop for 'Technicians' to sort it out. I've only ever seen spotty youths in O2 shops so where are all these technicians?
Anyway, They refuse to admit that the problem is at their end. so if anybody else has this problem, please let me know it's not just me.
P.S. The customer service email function on the main UK O2 website is not working due to 'Technical difficulties', so don't bother with that.
Posted by Yaesu
I just tried to log in from the wap site and yes get the same as yourself login failed I can access my account via pop3 with no problems tho
Posted by hogemeister
Have you tried logging in through 02 active? Mine works fine.
Posted by Skaff
@hogemeister
Probably because I'm a bit unsure what 'O2 Active' is.
Look I've got a 'Mobile Web' connection, a GPRS WAP connection and a WAP GSM connection.
I'm talking about using the P900 internal Internet browser (which is wap capable), the GPRS WAP connection and the O2 Mobile (WAP) website at http://wap.o2.co.uk.
Where does O2 'Active' fit in with this?
Posted by hogemeister
O2 active is 02's homepage if you like, it's the first page 2 come up when i go wap. Do you want the address?
Posted by Skaff
@hoge
Right, got you. Yes it's the my home page on the P900 internal browser.
I set it to log in automatically when I first was able to use it properly (about 4 weeks ago). Anyway I ALWAYS get this 'Login Failed' and 'Accept' messages now when I try to get in.
Posted by hogemeister
It's the same address you have been going 2... wap.02. bla de bla... I get 02 active when i go there, sorry, that's all i can do....
Posted by hogemeister
I hear what your saying, so far i've had no login probs...?
Posted by Gang
Yes they say login failed on wap o2, not just you have that problem
Posted by Greggy
Do u get a list of servers for a short time when u go to the page? If u do press cancel button b4 the page goes to the logging boxes go to mail.O2.Co.Uk then log in i have to do that or i get logging failed hope that helps
Posted by tonedebone2003
Yes i too have this problem and its a pain in the arse. O2 tryed to say i changed my password, why the hell would i do that??There is deafinatly a problem on there end and it persistantly plays up. Ive also had duplicate emails sent to me, this is another problem.Ask them to try to login to your email, i did this so they could see for them stupid selves. If they try saying its your fault again ask them so why are there posts on esato.com with other people with the same problem.
Posted by c4mark
Yep, I'm havin the same problem.
Have just got my T610 and have set up both my Boltblue and O2 Email with some help from the guys on here.
However, I can not get my O2Mail from the Active menu without getting a login failure !!!!!!!, does the service work ?
Posted by smh
Yep i'm having the same problem too on my z600
Posted by keith.uk
I just tried to log in from the wap site and yes get the same as yourself login failed using gx10i
Posted by basil150
O2 email is an ongoing problem, neither of my O2 phones will allow access to the O2 Email site anymore. I can access it perfectly from a PC, so it caanot be Password or Username problems. I can log on to WAP fine, but O2 refuse to answer my questions, they dont even seem to understand the question. The shop just refer me to the premium rate number, depsite one of the accoutns being a business account. there ARE some people in O2 who used to work for Cellnet Network Services, they can always help but are very difficult to get hold of, I will keep trying and report back.
