Posted by Deanlambert
Which mobile network would you say had the best, or worst customer service, and why!
Posted by Ayush
Hutch in india aint too brilliant with customer service. Because they just dont know facts!
Posted by Deanlambert
Bit like half the staff for all the uk networks
Posted by Ayush
Or maybe the whole world ;-)
Posted by Deanlambert
Don't know about that. Some networks must be better than others.
Posted by Ayush
Yeah! For sure.
Posted by Deanlambert
What's more annoying is you speak to someone in customer services, who apparently knows what they are on about, then they put you on hold and you have to listen to that crap classical music!
Posted by wapchimp
I know my stuff. Been @ orange for nearly 4 years!
Posted by loonee
Satelindo in Indonesia really suxxxxx big time, i think the company is hiring bunch of idiots, talking to their customer service is like vomitting blood out of your system...ARGHHHHHH
Posted by Deanlambert
@orangeman you must be the only guy in the company that does!
Posted by Yaesu
o2 uk terrible overall
virgin have no real complaints against
Posted by Deanlambert
Not had dealings with virgin, would you recommend them?
Posted by Yaesu
@Dean from Customer Services point of view I've always got to speak to someone straight away and found them helpful and you don't watch your credit disappearing at an alarming rate for doing so like with o2 all in all simple no frills service really
Posted by Deanlambert
I'm getting sick of 02 so I'll have a look at them
Posted by Yaesu
To be honest the only reason I use o2 is because of the free gprs/dial up access to wap and sms. I've only ever met one decent customer service advisor from o2 (I'm sure there are many but they never seem to be on shift when I phone
)
The only thing against virgin is no gprs at the moment which surprises me because of what virgin is famous for forward thinking, young and dynamic etc
Posted by Deanlambert
I'm only really using 02 for the free texts. You've met 1 good advisor from 02. She will have had the sack for been to good by now.