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SE Mobile Phils (was philippine se users group) - vision, mission and objectives

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Posted by Handsome Puppy
We have formed the the Philippine Sony Ericsson Users Group after our sucessful EBv2 event. As we look forward to our next EB, which coincides with the much awaited MMS firmware upgrade, how do we want our group to grow? Where do we go from here? How to we want to exsist as a group in a country wich has a majority of non-EMS Nokia users? Who are we and what do we want to become?

Please post your ideas and suggestions.

GOwin: SE Mobile Philippines is the winning entry for the organization name poll conducted during the Grand EB with Laffen.


[ This Message was edited by: GOwin on 2002-10-14 09:17 ]


Posted by dan47
Give free tech support to all SE. Cheaper units. Stop importing grey units.

Posted by clark27
simply by showing them (nokia fanatcs) how to maximzed the features of the SE units and not after the graphcs only because most of d pinoy txters are amazed on d graphcs i tried gprs on 6310 no match frm my r520 when it comes to email SE pa dn! hope next eb mkpunta k enjoy kze sbi frnd k dragn76ers ü

Posted by dan47
Actually i dont like the idea of many SE users in ph. Leave them as a nokia users forever.

Posted by Roberto
->Grabe! ha! ha! wawa naman sila, forever na silang under Nokia spell. I gave my 2 friends a chance to use the Ericsson T39, but in the end bumigay din sila, yung isa balik sa Nokia 6210 niya yung isa naman papadala na lang sa Pinas at bibili na ng 6510. Wala na akong magagawa sa kanila matitigas ang ulo ayaw sa hi-tech, maybe it depends on who the user are, if it's just for calling or sms Nokia na nga lang pero if techie ofcorz SE na diba.


Posted by ferrarista44
@dan47
yah, exclusivity.
kasi if many people are on Ericssons na, then it wouldnt feel exclusive at all, we wouldnt feel different at all. but heck, of course it also feels great that many people recognize and use Ericssons.

@HP
yah, support/recognition from SE.
hmm, maybe pag may promos sila, pwede tayo maki-extra.. sumthin like that.


Posted by pogie
@handsome puppy ... we are... simply ericsson users, period. we are the tech savvy market of the philippines. we enjoy gadgets, connecting them with each other and bragging them ehehehehe. really now, we are a new breed of people that enjoy comfortsand complexities of life. if not e di hindi tayo na ka phones nayon. we exist to be recognize (yabang ba? ) and also to extend help when it is needed, especially to other users. we are a voice, an echo of a market that has been dominated by a finish cellphone company called nokia.

Posted by marcus
Technical support even for grey units.
after all,grey or legit; SE parin yun.

As for Nokia users, leave them be...I was once a nokia user,bilib na bilib ako dati sa 6210 ko. But eventually I wanted something more hi-tech and something that not everyone had. Thats why I got an R520, and later on a t68. Lets put it this way,Ericsson is not for everyone...

Posted by dan47
lets just hope that Sony Ericsson will keep on developing new and better devices

Posted by dan47
medyo lugi ang SE ph, if they support grey units, they dont profit from the ghs so why shld they support grey units. whereas we buy at authorized dealers, they profit from them, in return, give us support.

dapat, ppl shld stop buying units from them. besides, they dont pay taxes for those... only customs profited.

Posted by zjl13
se users in the islands are another kind of breed. d one who strives to think beyond the common trend..seeks the best alternative, always a mile ahead of the competition. but these are not enough, we got to have goals that will benefit our future, or a voice that everyone would listen...ppl here are good guys that ll make great entrepreneurs, politicians, or just someone that advocates integrity w brains and style, and a deeper love for the country. in the 60s we re one of the asia's economic tigers, 70s we re competing w hk,early 80s w singapore then malaysia,90s with thailand til now, and the future? maybe w vietnam or indonesia...this is the sinking feeling that wont go away. anyone saw the competitiveness ranking? rp has a long way to go esp. in infrastructure. and what are gov't plans in the next 5 or 10 or 20 yrs? ur guess is d same as mine....so peeps--these are just my thoughts. keep on rollin.

Posted by Beatrix
What's the deal with grey t68? D ko kayo gets.

Posted by dan47
grey units.. came from ghs. walang warranty.
the reason why SE wont give warranty kasi they dont profit from those units. i think... i think.... they just being good customer support to give free upgrades to non warrantied units. unilike nokia... kahit meron warranty they will give u a run around.

Posted by ferrarista44
@Beatrix
i think i know what you mean.
"grey" units => smuggled units.

not pertaining to the color of our phones.





Posted by Beatrix
Oic. Kc naman since people dnt like gold color dat much thats y they tend to smuggle more grey units.

Posted by dan47
ok, back to the topic....

dapat we should find out how to tame the ppl who dont give us support.

maybe if there's problem w/ the SE units, we can give Ferr's celphone no. as an after sales support. what do u think Ferr? hehehe

Posted by ferrarista44
hehe, bakit naman number ko?

hmm, i just saw this newsbit kanina. it was about piracy. damn...
the reason why piracy sells? because prices are more reasonable.

only if the legit items of SE (for example) can match the prices at greenhills, then i guess people will be buying the legit stuff.

@the group
i think one of our main concerns, as a group, is to provide feedback. of course no one can provide any better feedback to the SonyEricsson people than customers do, enthusiasts or die-hards alike.

the problem begins if we provide feedback, but the we dont see anything changed after some time or so....
..which i hope we wont be experiencing with the SE people.



[ This Message was edited by: ferrarista44 on 2002-04-30 10:13 ]

Posted by dan47
yeah... even govt knows those units are smuggled... lugi talaga mga legitimate companies, they are paying the right tax but then sa ghs units are tax free... talking abt going after tax evaders.

so we cant blame SE for not honoring the warranty; smartnet is asking for a receipt, bec if we have receipt, that means we bought it at official dealer kahit intl, and that dealer surely paid the tax.

maybe we shld ask SE to lower their prices to become competitive. like the cable i got... hehe... cheaper.

Posted by flipperds
I totally agree with dan47. SE accessories are more expensive than the competitors. One thing SE Phils can do as support to our group and to promote their products is to give incentives, discounts, promos, or sponsorships. What SE lacks is the awareness of the Phils consumer regarding SE product.... most people don't even know of the wonderful features or potential of SE Mobile Phones. We see a lot of other Mobile Phone companies other than Nokia that are marketing extensively in the Philippines (more than SE). I only found out about the features of the T39m through the internet.... I had to research for it pa. Product info like that should be feed to the consumer via some effective medium. What is a great product if no one knows about it? The T68 appeals to the Phils consumer because of its colored screen... but do you think that they know what else it can do and that they are getting value for their money? What happens when Nokia releases their colored phones? SE Mobile Phones are ahead of their time.... SE Phils interest or support in our group is a GOOD start for them. The EB went well and I think that SE Phils can do a lot for us and we can also do a lot for them.

Posted by jems
@*, do you consider units bought in Hong Kong, USA, etc. grey units?

Posted by papajames
how about one of it's objectives is to convert hard core, die hard nokia users out of the dark side to get SE phones. they will really get their money's worth.

Posted by dan47
leave the die hard nokia fanatics as they are.... we dont need them. they dont know what theyre missing

Posted by papajames
you're right dan47! it seems all attempts would be futile.

Posted by Handsome Puppy
Quote:

On 2002-05-02 18:23, papajames wrote:
how about one of it's objectives is to convert hard core, die hard nokia users out of the dark side to get SE phones. they will really get their money's worth.



or more reasonably put as "to educate the general public by example about the advantages of sony ericsson mobile phones and devices"

Posted by Handsome Puppy
Quote:

On 2002-04-30 21:15, flipperds wrote:
I totally agree with dan47. SE accessories are more expensive than the competitors. One thing SE Phils can do as support to our group and to promote their products is to give incentives, discounts, promos, or sponsorships. What SE lacks is the awareness of the Phils consumer regarding SE product.... most people don't even know of the wonderful features or potential of SE Mobile Phones. We see a lot of other Mobile Phone companies other than Nokia that are marketing extensively in the Philippines (more than SE). I only found out about the features of the T39m through the internet.... I had to research for it pa. Product info like that should be feed to the consumer via some effective medium. What is a great product if no one knows about it? The T68 appeals to the Phils consumer because of its colored screen... but do you think that they know what else it can do and that they are getting value for their money? What happens when Nokia releases their colored phones? SE Mobile Phones are ahead of their time.... SE Phils interest or support in our group is a GOOD start for them. The EB went well and I think that SE Phils can do a lot for us and we can also do a lot for them.



to establish synergistic cooperation and partnership with Sony Ericsson and other related organizations.

to be a resource of information and advice on mobile technologies with special focus on Sony Ericsson mobile telephony.

did i sum it up correctly?

Posted by Handsome Puppy
Quote:

On 2002-04-30 06:56, pogie wrote:
@handsome puppy ... we are... simply ericsson users, period. we are the tech savvy market of the philippines. we enjoy gadgets, connecting them with each other and bragging them ehehehehe. really now, we are a new breed of people that enjoy comfortsand complexities of life. if not e di hindi tayo na ka phones nayon. we exist to be recognize (yabang ba? ) and also to extend help when it is needed, especially to other users. we are a voice, an echo of a market that has been dominated by a finish cellphone company called nokia.



we are an online community of Sony Ericsson mobile phone users in the philippines sharing our experiences, knowledge and support regarding mobile technologies to our fellow members.


Posted by Serge
"we are an online community of Sony Ericsson mobile phone users in the philippines sharing our experiences, knowledge and support regarding mobile technologies to our fellow members."

This is a good one. It has all the elements of a good mission statement..probably written by someone who has lots of experience doing stratplanning...(tama ba?? @handsomepuppy...)


Posted by GOwin
galing talaga ni hot papa. buti na lang nai-"volunteer" kang presidente!



Posted by flipperds
@Handsome Puppy - yup thats right!

Posted by vtr
On the issue of gray units: let me just clarify further.... Any cell phone, whether gray or not, deserves to be covered by manufacturers warranty! Don't say that SE did not make money on these units, cuz the mere fact the unit was purchased means that somewhere down the line, the manufacturer has received their margin. Now if the phones were stolen from the plant to begin with, SE can just lock them via their IMEI codes so units cannot be used.

Any consumer product should be protected against defects for a period of time under normal use and without alteration of OEM Specs. The mere fact that SE or any other brand puts their name on the products means that they stand by them.

For example, If I am an AMEX holder of a card issued in the Philippines, should by any chance I lost that card while in EUROPE, the representative office there will make arrangements for a new card to be issued to me.

Its exactly the same foe SE, if I bought my phone from a dealer in singapore, why wouldn't they honor the warranty if my phone breaks down whilr i'm in the philippines? afterall, these phones are featured with global roaming, so it is expected that it will be used from country to country just like a credit card.

Please understand that I am not for or against gray market or "smuggled" phones. I just believe that as the end user, the manufacturers have liability to us to ensure that the goods they sell work properly for a minimum amount of time..

Posted by yiz19
@vtr: I understand what you're saying. Manufacturers benefited somewhere along the line already and they should honor the warranties. However...

electronic devices are very tricky to deal with. If the manufacturers cannot ensure the integrity of the people who took their products and decided to sell them, then it would be risky for them to simply accept those "grey" units under their warranty policy. For example, it is becoming more and more risky to purchase from GH since some vendors actually change the contents of the box with fake ones to bring down the price. [Of course, these are mostly Nokia products.] If this happened to a T68, for example, and the user complains and goes to SE, they can't really be faulted for saying that the warranty was void.

I guess what they can do is to charge a reasonable amount for service repairs on the units.

My two cents on the matter...

Posted by dan47
i dont wanna comment on that matter...

anyhow, distributors shld protect their dealers.... SE ph doesnt profit from the grey market..especially product from ghs. our economy suffers because of that.... they didnt pay proper taxes, while SE has to pay tax for importing the units.

If you buy SE phone in other country, they give u intl limited warranty card and receipt and SE will acknowledge that.... ghs has THAT card? only receipt w/ no BIR stamp.

sorry for offending the dealers in ghs.. anybody here a dealer?.. hope non.... if meron, i like to buy accessories there.. cheap eh

opinion lang... dont mind me.. IGNORE ME..


Posted by vtr
Above all. I think that Manufacturers should protect the consumers/end users!!! afterall without us, no one makes money!

Posted by Serge
I think yiz is correct: as long as service centers charge only what is reasonable (the market will determine the reasonable-ness of a price), then the presence or absence of warranty should not be a problem. It will depend on the consumer--whether he wants to pay the possible cost of repairs upfront (higher price for units with warranty) or pay the cost of repairs as needed (lower price for units without warranty).





Posted by yiz19
Quote:

On 2002-05-05 21:49, Handsome Puppy wrote:

we are an online community of Sony Ericsson mobile phone users in the philippines sharing our experiences, knowledge and support regarding mobile technologies to our fellow members.




HP: This seems to work...except I don't think it should be constrained to just an "online" community. Also, what does "in the Philippines" refer to? Basta nandito? What about the other Pinoy forumers here who aren't physically in the country? Lastly, I think the "to our fellow members" limits the support the group can provide. If this group can reach out and help non-SE users understand the features, then that would mean that the group is helping out SE -- and I think that should be part of the thrust of the group.

Posted by Serge
@hp, yiz:
I suggest that you keep "online" because it is a good way to define the character of the group. It describes the primary venue where the group operates as a community. Other activities that are not "online" can be categorized as "projects", such as EBs, etc.
On the group being "in the Philippines," Yiz brought out an important point. A group that congregates online can not be confined to a single geographical area. The use of "of Filipinos" or "from the Philippines" may be a better formulation.
Suggestions lang....

Posted by GOwin
I got concerns about the objectives of the proposed group.

I cannot say that I'd be an SE phone user forever. I am not blind to developments of other manufacturers, or (knock on wood) absence of development with SE phones. The proposed PSEUG will be tackling only SE phones, and what if I decide to switch to another brand, do i get booted out?

What I am trying to say is couldn't we open up membership to other mobile phone brand users (yeah, including nokia), and modify the objectives as not limit ourselves with SE? In this case, it just happened that all of those who came up with idea of setting up a group are SE phone users (right now). Let's organize several divisions (if numbers are big enough), for every major phone user group.

I envision the organization to become a major pro-consumer group for mobile phone users, not just SE users.

What do you think?



Posted by 619
then we shld change the name from 'pseug' to 'pugoc' Phil User Group Of Celphone

Posted by migueltan
@gowin-a very nice idea but personaly i dnt like it(nothng personal), dis grup was startd mainly bcoz all of us are SE users.

Posted by jems
@619, i like your suggestion.

[ This Message was edited by: jems on 2002-07-01 03:50 ]

Posted by jems
Peace NOT War ! Magkape na lang tayo!

Posted by bonito99
dang! I missed the fireworks!

Posted by decoy7
"Philippine SE Users Group - vision, mission and objectives"

you guys are deep....but on point, a good read.

Posted by 619
Quote:

On 2002-07-01 16:59, decoy7 wrote:
"Philippine SE Users Group - vision, mission and objectives"

you guys are deep....but on point, a good read.




hahaha... yeah... diehard SE fans?

Posted by GOwin
*bump*

i think now is the time to re-open the discussion about my un-answered queries on this thread.

Posted by tado
Question:

I'm always kinda out-of-time with phone realeases and stuff. I was wondering whether any of you guys know when the T-300's release date is? It looks rather appealing to me. MMS for the masses...ü And by the way, I could any of you enlighten me by giving me a good estimate on how much it would really cost? I dunno. I'm comparing whether i should get the T-300 or an ME45... Oh well...ü

Thanks,
tado

Posted by arnoldc
@tado, please post your question in the pinoy chit-chat. this topic is about the user group.

Posted by pogie
@GOwin ... like what 619 said, if ever we are to cover other cell phone brands then we should change the name. but..... we should also find other resource person who knows the other brands by heart. this may take time of course. my suggestment is....

to start small, to start with . then go to other brands. step by step, brick by brick, little by little

Posted by antikryst
hey guys!!! other brands should be discussed also since....without them...its useless to compare our SE mobiles! right? so...other brands and their technologies should be included so as we SE users could see or analyze where the trend in mobile technology is going and how to use our SE mobiles effectively, maximizing its potential.

its actually stupid to have a t68i for example just for showing it off to people tapos di ka naman marunung gumamit ng features like gprs. right???

t68i also features MMS...but how much will globe/smart charge??? globe will charge on GPRS na rin sometime soon. so how much would that be??? if its too expensive or unpractical anymore..what is the use of having a feature savvy phone if you cannot use the features due to stupidity, incompatibility with our providers, or due to costs.

ie: t68i user na prepaid...useless and stupid coz prepaid users cant use gprs (if im not mistaken)

hope this sheds some light on technology.

"technology is expensive and ever changing.....buy stuff when you need it and only if you need it now."

Posted by 619
anti- im inviting you to post at pinoy chit chat.... btw, most of us here are catholics...hehe..baka ma offend ka.. hhahaha


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