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MMS Vodaphone Trouble, Help Plz!

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Posted by LeoUk
Hi all hope someone can help.

I've been trying to send a sound recording made
thru my t68i via MMS but im getting this error back "GPRS parameters not supported"

I have searched the forum, and there's a LOT! of
posts with this in them, but i didnt see anything
related totally to my problem.

Any help would be much appreciated.

Thanks


Posted by Dan1984
Have you been able to send MMS before?

If yes, it could be that the file is too large.

If no, phone Vodafone and get them to enable MMS/GPRS on your sim card, they will then set it up for you and it will usually be enabled within 48 hours, but most of the time it is done fairly instantly.
If your sim is already set up for MMS/GPRS then go to either the Vodafone site or the SonyEricsson site and download the relevant settings.

[ This Message was edited by: -T68- on 2003-10-23 16:28 ]

Posted by LeoUk
-T68- thanks for the speedy reply

In answer to your questions, no i haven't sent
a MMS before, however ive rang Vodaphone up
already to have all the options enabled.

That was 3 days ago, so it should all be ok on that front.

The sound recording was 30 secs long, with a file size of 21KB> is this ok?

I shall have a look at the Vodaphone/Sony Eriksson website.

I'll be back!

Posted by Dan1984
Is there a blue triangle above your signal strength bars?
If so then GPRS IS enabled.

I'm not sure what the max file siz is for vodafone, but you could maybe try sending someone an MMS of a smaller size first to see if it sends okay,then you will know if the size of the file is or is not the problem.

Posted by vinnieza
phone up your operator and ask to activate your GPRS and MMS.
Hope this helps

Edit: sorry didn't see that post, try phoning up agin they might have done something wrong, with mine i tested it staight after and got that result and they sent me the three text alerts again and it worked fine
_________________
* No questions asked *

[ This Message was edited by: vinnieza on 2003-10-23 17:02 ]

Posted by LeoUk
Quote:

On 2003-10-23 17:27:28, -T68- wrote:

If your sim is already set up for MMS/GPRS then go to either the Vodafone site or the SonyEricsson site and download the relevant settings.

[ This Message was edited by: -T68- on 2003-10-23 16:28 ]



-T68- thanks alot mate it worked like a charm.

Does the same process apply regards setting up the e-mail and WAP?

Thanks again -T68-, im very happy

All the best.

Posted by Dan1984
Sorry for the late reply, yeah, the same process applies for WAP but if you want e-mail setings run a search on this forum for them, I use a BT Openworld E-mail account, so if thats what you use I can give you all the correct settings for that.

[ This Message was edited by: -T68- on 2003-10-26 20:34 ]

Posted by Uggoo
Hey people i need some help.....

Okay here goes... i have not been able to send mms through my T610. i am with Vodafone UK and i have a Vodafone Live! account that works. However, when i want to send an MMS it just states ''Unable to Process Request''. i have like everything enetered correctly...BUT IT JUST DONT WANNA WORK!!!....AGGGGGHHHHH.....

Can someone help me please

A pat on the back you guys


Posted by Gubbage
@Uggoo,
I have a similar, if not the same problem; I'm also on Voda UK with T610. I can access wap pages and send/recieve emails using gprs yet can't seem to send/recieve MMS messages of any size. The phone says its sending, the progress bar moves 1/3rd of the way, pauses for a while then says "Communication error, please try again later". Its the same when recieving, says Downloading, pauses then same message.
This has been happening for a good few weeks now with no change. Vodafone haven't been able to help either.
Anyone else out there experiencing anything like this?
Cheers
Gub


Posted by Dan1984
Have you guys tried what I said above?

The first thing you should do is call vodafone and let them know.

Posted by Gubbage
@-T68-
Yep, been there, done that. Also spend hours at a Voda shop, they took my sim out, replaced it with one of theirs and theirs worked through my phone, so its not a phone problem. They phoned this through to support, who've done jack-shit to help, as per usual! Voda say there's nothing wrong with my sim either and the shop confirmed it. Its one of the latest varieties whatever that means.
All voda support do when I phone them is resend me new settings.
The only other option I've thought of is that I'm on an old tarrif, but they say it should still be ok, and they've checked I've got both gprs and MMS active. Short of updating the firmware, which I'll do next week, I'm running out of options. Suddenly Orange seems like a good alternative!...thats if a free upgrade doesn't come my way out of all this!


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