Posted by Erwin777
i think there is a prob.. with regards the deduction for the used of gprs in smart!!! last night i have loaded a 300 and then i used the gprs visiting the esato site, and when i disconnect i have a total of received bytes of 50,000 and a sent bytes of 20,000 which is equivalent to 70KB. and when i checked the balance, i was less by 50 pesos which is supposed to be 17 pesos lang dapat. and then i tried again, ive used a total of 5,000 bytes and when i checked the balance NABAWASAN NG 5 pesos..... which is dapat 1.25 pesos lang zzzzzzzzzzzzzz Is there anyone here na na monitor nya kung tama ung deduction sa gprs used????? thanks
Posted by gearbox
happened to me too... even worst because i always check my balance twice, a couple of minutes after every log off and at times i get deducted twice...
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[ This Message was edited by: gearbox on 2003-10-23 16:22 ]
Posted by adv99576
same here. naku, looks like another sizzling issue is coming up... hehe
[ This Message was edited by: adv99576 on 2003-10-23 23:46 ]
Posted by Jazzbo
Do what I do... Keep a Sun prepaid SIM handy and switch to that for your GPRS surfing needs - very reliable and they don't cheat you.
Posted by cat_fly9
me too I loaded 115 pesos surprisingly my load drops at 58 pesos outside smart I downloaded 20kb image
Posted by CrackerJack
Ang problema dyan, Smart does not keep any records of transaction/activities of their pre-paid subscribers. Kapag nagreklamo ang subscriber, walang proof na sumobra ang bawas nila sa mga load.
Posted by arnoldc
i'm on pre-paid and i paid P70.57 for making 282.31KB of data transmission.
you should complain to customer service.
Posted by jomni1
Good thing I'm in globe. We can't really surf because of all the blocked sites but at least we don't get ripped off.
Posted by jplacson
jomni, i have no problems surfing on Globe's paid internet gateway. Don't complain about their free gateway since Smart was charging for WAP access a long time ago.
Globe will start charging for their WAP gateway soon and when they do, ALL WAP sites will be opened once again and full access will be granted.
Pre-paid subscribers will be allowed to surf once again on their internet gateway as well.
Posted by jomni1
@jp
My point is, free man o hindi, mahal talaga mag-surf using GPRS (kahit 25 centavos per kb). I don't want to get addicted to it. Especially because our phones can veiw real webpages not just wap...
[ This Message was edited by: jomni1 on 2003-11-05 07:39 ]
Posted by jrmi
Medyo matagal tagal na akong di nakakapag surf using GPRS.
Dati kasi nag si-surf ako ng madaling araw, at kahit madami na ang na download ko, pag nag balance inquire ako after several minutes di naman masyado malaki ang nababawas.
Ibat ibang portals pa ang pinupuntahan ko.
Siguro during peak hours yung pag download nyo. Kaya mataas ang singil.
Pero kung talagang 0.25/kb ang charge ng SMART, sa tingin ko ay mataas yun.
Subokan ko nga mamayang gabi.
Thanks sa info.
Posted by Jazzbo
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Posted by binoblaine05
same goes for me here...
laki ng consumo ng smart when it comes to wap!
really questionable!?!
Posted by jplacson
Oh, one more thing... GPRS charges are 2-way... not just downloaded data... GPRS charges you for both UPLOADED AND DOWNLOADED data... forum posting, email, login/password all add up to your data charge. Viewing a simple webpage may not eat up a lot...but if you post a long message, that will add to your total data sent.
Even if they do not overcharge, Smart is smart... packets are resent if the client computer doesn't receive a response within a certain time... so your phone might be resending page requests if they set their servers to reply slowly... technically that's not overcharging... but it's a technical loophole that I'm sure Smart exploits. (What can you expect from PLDT?)
Posted by arnoldc
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if you are so sure, prove it, that PLDT has in anyway something to do with how a WAP gateway will act and process packet requests.
i'm no pro-pldt, nor pro-smart, but i do not make baseless claims such as those.
Posted by bottomline
Ey, im a newbie here, i usually post at buyncell, but i think i can help.
arnoldc, cat_fly9, adv99576, gearbox, Erwin777
i can have yer issues forwarded. email me at stonecold4035@yahoo.com , i need yer cell no. & dates as to when was it 'overly' deducted.
i'll wait.
hope i can help.
Posted by adv99576
@ arnoldc
i think what jplacson meant by his statement "what can you expect from PLDT?" (he was referring to management and everything, cos Smart's management is basically appointed by PLDT's management)
my own piece on this:
Smart's management, although autonomous, is just like a stamp pad of PLDT's own management. The fact that PLDT owns all of Smart, it just appoints whoever will manage Smart, so back to jplacson's statement, he could have referred to PLDT's reputation (remember PLDT's monopolistic and 'anti-consumer' history before 1991?) and the "pagkahawa" of that attitude to Smart, since kahit saan natin paabutin ito, ang Smart at PLDT ay iisa lamang, nagkaiba lang ng pangalan...
although you are also right at saying that jplacson has to prove how SMART can control the WAP gateways' transmission of packet data... but let's admit it, he's claim is somehow half-truth already...
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[ This Message was edited by: adv99576 on 2003-11-08 00:35 ]