Posted by o44wen
does anyone one else on o2 have problems connecting today?
It keeps failing for me. Please someone help me out
_________________
PiGsY
http://carolvorderman.me.uk
[ This Message was edited by: o44wen on 2003-08-15 15:01 ]
Posted by BOSSHOGG
You're not on your own, same for me and yesterday. Apparently they have a pricing plan ready for pay and go gprs next month. It may be something to do with that. No more free gprs :-[
Posted by nsingleton
I'm on a contract phone and mine aint working either
Posted by marknicholls
do we know what the pricing plans are yet?
Posted by o44wen
i think Jalu said a few months back that the pricing plan was as follows,
2p for the first viewed page and then 1p per page after that
Thats for PAYG customers
Posted by SCORPIONKING1982
we've been having some problems with gprs this week, should be sorted soon.
Posted by o44wen
@SCORPIONKING1982
are you the new guy for inside o2 info now that Jalu seems to have dissapeared from the forum?
Posted by BOSSHOGG
The guy who phoned them told me it was gonna be a fiver per MB on GPRS pay and go. I don't know if that's reasonable or not, but I like the sound of a penny a page. How would they charge for emails that way, and what if that page had 5 pictures on it???
Posted by SCORPIONKING1982
depends what u wanna know mate
i work in the network management centre so deal with the cellular equipment (cell sites, switches etc) and can normally find out about issues such as this one.
afraid I have no involvement in products or customer service.
ill always try and help if someone needs me though, u can PM me or mail me at thomas.couchman@o2.com if you got any questions
tom
ps i was wondering about Jalu too, ill mail him!
Posted by o44wen
@SCORPIONKING1982
Would you know anyone in the sales department? I ordered a t610 last monday from the website but never got a confirmation email yet and i mailed them about it last week but still no replies. I do not really wanna call the 50p hotline cause it would cost a fortune.
PS the GPRS is working again !!!
This message was posted from a T68i
[ This Message was edited by: o44wen on 2003-08-15 13:12 ]
Posted by BOSSHOGG
@o44wen, call the top up line and go to enter top up number. You can either enter 3 wrong top ups or just wait and it'll say press 1 to speak to an operator, won't cost a penny
Posted by o44wen
@BOSSHOGG
I tried that and the bloke told me that he didn't have the access on his system to tell me anything.
I also called the freephone prder line and they said the same
Thanks for the reply anyway
Posted by BOSSHOGG
Fly bar stewards. They must have stopped it now and made up a standar excuse for penny pinchers.
Posted by SCORPIONKING1982
@o44wen
afraid not mate, all the customer services departments are up north and im based down south. i know its expensive but the only way to really sort issues out is to ring them up. you could always ask them to call you straight back when u get through?
Posted by o44wen
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Last post Jalu made here was http://www.esato.com/board/viewtopic.php?topic=31358&forum=2#post436821
Then he moved to howards forums and signed up on that day. But he doesn't seen to be very active as he was here in esato.
Posted by SCORPIONKING1982
oh man what a traitor
