Posted by jenfluff
I have finally got my mms to work (advice to anyone- keep on at them! I started off phoning them, but eventually resorted to email- it does work, just keep trying!) but now when i receive an mms picture, its in a small size (72x88) instead of full size (288x352). Is this something to do with 02, or can i change a setting on my phone?
I have a Sony Ericsson T610 (and love it!) and am on an 02 online tariff.
Thanks
Jen
Posted by phil.n
It depends on the original image size, what size images your phone can display and also which phone took the image.
Regards,
Phil.
Posted by jenfluff
The images were taken full size, sent to another t610 that can receive full size images, but yet still they come out teeny weeny! Does anyone know if this is something to do with 02?
My bf is on Vodafone, and receives my images as the smaller size. If i send them to myself (on 02) they are still small size!
Help!
Posted by phil.n
Well there you go then - it is being resized by the network. You can always send the MMS to an email address and that wont resize it.
Posted by exodus
O2 had a similar problem with the 7210 and mms when it first came out. It's problem to do with how the server reads the message. Software upgrade will solve it.
Posted by jenfluff
So really there is nothing i can do until they upgrade the software on the server? Its a strange problem really, and just a bit annoying that i receive images so small.
I have sent 02 an email (if they ever reply is another matter! ; ) )
Thanks for your help
Posted by cloughy
I guess you are sending an email to mycare@o2mail.co.uk? They can take about a week to reply.
The image size is nothing to do with the network, the T610 has 'certain' problems (i.e. some models even with correct s/w version will not send an mms unless you connect to gprs wap first, come out of the wap site and choose to remain connected) and this sounds like another one. If you send a detailed email regarding your problem to o2datasupport@o2.com you will get a response within 24 hours (usually less) and they should be able to help you out.
Posted by jenfluff
Have done that, sent email yesterdat, no response as yet. Will see what happens over the weekend.
Thanks
Posted by cakepanda
i have the same problem with O2 and small MMS pictures. have spoken to their technical support who suggested it was a T610 problem. Ericsson deny this!
also have problems in that not all of the MMS sent from or to my phone seem to arrive, and those that do have huge time delays. you had a similar problem?
emailed O2 but no reply as yet.
Posted by exodus
Getting the same problem with mms on o2 and my t68i
Posted by JohnM
I find it only seems to happen when you choose to send a pic immediately after taking it (left function key "send" when in camera mode). Or when sending a large pic via mms, even if it's saved. I find it best to take 120x160 pics that you know you'll send via mms and they come through same size as thay are taken. Probably something that will be dealt with in a firmware update sometime in the future.
Posted by jenfluff
I still have had no reply from the data support guys, may try again this week. It just seems a strange problem. Why does only 02 have this problem? And it seems that this isn't just a problem that applys to the t610!
Its such a great phone, and takes really good res pics, but i can only recieve tiny pics! My bf is on Vodafone with a t610, so its really annoying!
Lets hope 02 update their software soon!
Jen
Posted by o44wen
i am on o2 also and somethimes when i send photo's i have taken on my t68i they are recieved by another o2 phone (t68i) the pix is slightly smaller than it is in "My Pictures"
Posted by exodus
O2 are not the only network with problems, the siemens s55 did not work with Orange MMS til it had a software upgrade to support the network protocols.
Posted by cakepanda
anyone had any luck contactin o2 with regards small pictures on MMS and t610?
i have emailed twice with no luck and spoken to technical support who were useless.
Posted by tommac
when ever i send an mms, when its recieved by the other person it says go to www.o2.co.uk uk and enter the pin, does the person have to be fully set up and everything to recieve them aswell??
tommac
Posted by cakepanda
yes. the person receiving has to have GPRS and their phone needs to be set up to receive MMS.
[ This Message was edited by: cakepanda on 2003-08-04 01:46 ]
Posted by Eva-m00
I was under the impression that all networks re-size images as the idea is to make the pictures compatible with all MMS-compliant mobiles regardless of spec? I'm on Orange & T-Mobile and the same happens on both.
Or am I missing something?
^_^
~Eva
Posted by jenfluff
Dear Jennifer,
Thank you for your enquiry.
It may well be the other person that is sending you the picture who has
there handset set up in such a way to only send small pictures.
I do know that the network is configured in a way to recognise the
handset make and model the picture message is being sent from to the
make and model of the handset the message is being received at. The
network will then configure the picture message so that they are
compatible.
I have looked into the configuration settings on a T610 and there is no
option to change the size of picture. However I also know that with
some Nokia handsets there is an option to change the size of the
picture from either large or small.
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