Posted by dvdreams
I recently upgraded my T68i to the T610... I love the phone but I now notice that the Bluetooth signal is weaker than my T68i. On my T610 I keep getting "lost connection" message and it's driving me nuts... I mean even when I am talking I hear static and I didn't get that w/ my T68i. Any suggestions? Anyone else experiencing this problem? I emailed SE and made them aware of the situation I will post there reply when I get it.
Posted by ac
Hi,
I used a HBH-60 with a T610 for a couple of days. The performance was quite poor. Too much crackling/static, voice commands not working at all in the streets/outdoors. In the end I returned the headset.
You could try the HBH-35 when it comes out in your place and in the meantime
will also release a firmware upgrade for the T610.
IMHO the ideal situation would be use try out the BT headset, preferably outdoors, before buying it.
Posted by dvdreams
Thanks for the info. I will try my best to be kept updated.
Posted by dvdreams
Dear Valued Customer,
Thank you for contacting Sony Ericsson Online Support.
Unfortunately the issue you are experiencing can be due to the HBH-60 or the T610. If you cannot go back to the original place of purchase to have your phone serviced, than please contact us here at Sony Ericsson to process an order to have your phone serviced. We can be reached at 1-800-374-2776, option 1 for English and 1 for technical support.
Best regards,
Sony Ericsson Online Support
Posted by szikszoy
I've been using the HBH-35 with my P800 for a couple weeks and the signal quality and clarity have been awesome. I just got a T610 last night and linked up the BT headset - tons of static. So the problem is not with the HBH-35.... I'm going to call SE and see what they say I should do.
[ This Message was edited by: szikszoy on 2003-06-26 17:56 ]
Posted by Marley
I got my T610 a couple of days ago and I have exactly the same problem, crackley sound through my bluetooth headset (HBH-30) quiet and keeps loosing connection! My HBH-30 works great with my T68i
Sounds like yet another design fault within the T610!
Not happy!
Posted by TommyB
I got a replacement T610 today to eliminate the hissing problem. When using it with my HBH-60, sound quality is awful, almost impossible to use, statics, cracking etc. The same headset works excellent with the Nokias 6310i or 8910i - so itīs definitely not the headset. Seems as if SE got another serious problem with the T610. Shame - the phone is great, but for me using a BT headset is essential.
Posted by dvdreams
I think if everyone calls SE with the information I forwarded to this post would be great to make this a BIG ISSUE for US. Currently while writing this post SE has me on hold, they are trying to figure a solution. I'll let you know how it goes
Posted by genghisackroyd
I would be very interested to hear what SE have to say/do as I almost bought a HBH-35 today. Can anyone suggest a good BT headset?
Posted by tnadkarni
Just got my phone back from Celestica (03W17 T610) and the hiss has been fixed. Everything else is great, ringtones are loud, display is bright, blah blah, etc.
However, the damm Bluetooth static we are all experiencing is still there. I actually had mentioned the BT static issue as a problem in the note when I sent it to Celestica and they don't seem to have done anything about it. Either that or it really could be a headset issue. Maybe the way the T610 communicates with BT headsets is different from previous phones including the P800??! I dunno but I know that the Jabra BT200 has less static/noise then the HBH-30 and HBH-60.
I hope this is a firmware fix.
Posted by genghisackroyd
Are we saying that the problem is with the T610, and can anyone say what the best versions of firmware is - mine is R1A081 (and R2E006 for my T68(i))
I was hoping some one could point me as to which firmware revision is best (I have read that R8 is not the best for the T68).
----------------
If at first you don't succeed - give up skydiving!!
Posted by joebmc
my t610 and hbh-60 seem to work fine (guess im just one of the lucky one's!)
Posted by dvdreams
Hey Joe... I'll trade ya!
Posted by ripkord
yup no problems here either, they must have fixed it.
w21 t610.
Posted by szikszoy
tried a friends T610 - worked great with my HBH-35, so I sent my T610 off to SE. Mine was a week 24. I should have mine (or a replacement) soon. sad to hear so many with this BT/T610 issue. not a good sign.