Posted by __spc__
Hi there,
I've moved my email account from BTOpenworld to ntlworld (ntl).
Does anyone have any experience of setting up GSM email access on the T68i using ntlworld (and Vodafone)?
Many thanks,
P.S. I have GPRS via Vodafone Vizzavi workinga treat.
Posted by TPKing
If u know the settings i.e. the pop3 address/ stmp address for this service and u have the username and password I can help u
If u don't then u are a bit stuck
Posted by __spc__
Hi TPKing,
Mailhosts are pop.ntlworld.com & smtp.ntlworld.com;
Plus, there's a stack of info here:
http://www.ntlworld.com/help/faultsFaqs/dialup.html
As far a I can tell, I entered everything where it should be (as for my old BT a/c) but no joy:
Connect (8)
Data comm (7)
Data accounts (1)
and select ntl, then Edit (1)
1. Phone number = 448454550520
2. User id = name.name@ntlworld.com
3. Password = xxxxxx
4. Passwd request = Off
5. Data rate = 28.8 kbits/s
6. Dial type = ISDN
7. DNS address = 194.168.4.100
Then:
Messages (2)
E-mail (4)
Options (7)
Set account (1)
Account se to ntl
Then, again under Options (7), Edit account (2)
and ntl:
1. Connect using = ntl
2. Protocol = POP3
3. Inc. server = pop.ntlworld.com
4. Incoming port = 110
5. Mailbox = name.name@ntlworld.com
6. Password = xxxxxx
7. Outgoing server = smtp.ntlworld.com
8. Outgoing port = 25
9. Email address = name.name@ntlworld.com
10. Download = Headers text
and the rest is unimportant...
Where'm I going wrong??
Cheers,
Steven.
[ This Message was edited by: __spc__ on 2003-06-23 08:23 ]
Posted by phil.n
If you get 'server not found' then use IP addresses instead of URLs.
ntlworld pop3 server: 062.253.162.052
You will have to use the vodafone smtp server since ntlworld have probably restricted access to the smtp server to only users who have dialed in on one of their dialups.
Posted by __spc__
Hi,
I now have:
and select ntl,
1. Phone number = +448454550520
2. User id = name.name@ntlworld.com
3. Password = xxxxxx
4. Passwd request = Off
5. Data rate = 28.8 kbits/s
6. Dial type = ISDN
7. DNS address = 194.168.4.100
And in Messages (2)
E-mail (4)
Options (7)
Set account (1)
Account set to ntl, and under Options (7), Edit account (2)
and edit ntl
1. Connect using = ntl
2. Protocol = POP3
3. Inc. server = 062.253.162.052
4. Incoming port = 110
5. Mailbox = name.name@ntlworld.com
6. Password = xxxxxx
7. Outgoing server = smtp.ntlworld.com
8. Outgoing port = 25
9. Email address = name.name@ntlworld.com
10. Download = Headers+text
Still no joy. Before it says cannot connect to server, it flashes up 'wrong i.d.' or something - but this can't be so as I'm using email via the PC with no problems. I am registered through broadband; will that affect my trying to access via dial up?
Steven.
Posted by mixin
why do you have a ntl data account? can tyou just use a voda one?
anyway, the settings i used to use were:
POP3 server: 62.253.162.50
POP3 port: 110
Mailbox: your email address minus the "@ntlworld.com"
Password: your email password
SMTP server: 62.253.162.40
SMTP port: 25
Email address: your email address
it has been a long time since i used it though, so they might be outdated
Posted by __spc__
Hi MixiN,
Not sure really.
I used to have a BTOpenworld account, and I used a BT data connection to access it. So, when I moved to ntl, and I located what I thought were the ntl dial-up connection details, I set about making an ntl data ccount.
I was under the (probably mistaken) impression that to access the accounts, I would need to us ethe relevant dial-up connections... No?
Steven.
Posted by phil.n
Oh I know what your problem is.
I didn't see that you were trying to dial in using your ntlworld ISP dialup. This isn't a practicle way to send/receive your mail since you will be charged for the length of the phone call.
Instead, use a GSM wap dialup/data GPRS account where most providers have a free wap allowance or only charge you pennies for connecting to wap.
edit: Mixin: there isn't any need to use the vodafone email account. Most people have ISP email accounts rather than relying on their network provder for email.
_________________
The original l8shop stooge.
FAO Beeb Brother
[ This Message was edited by: phil.n on 2003-06-23 16:16 ]
Posted by __spc__
Hi Phil.n.
I've gone back to using the pop.ntlworld.com/smtp.ntlworld.com rather than IP addresses:
Posted: 2003-06-23 15:02
--------------------------------------------------------------------------------
Hi,
I now have:
and select ntl,
1. Phone number = +448454550520
2. User id = name.name@ntlworld.com
3. Password = xxxxxx
4. Passwd request = Off
5. Data rate = 28.8 kbits/s
6. Dial type = ISDN
7. DNS address = 194.168.4.100
1. Connect using = ntl
2. Protocol = POP3
3. Inc. server = pop.ntlworld.com
4. Incoming port = 110
5. Mailbox = username
6. Password = xxxxxx
7. Outgoing server = smtp.ntlworld.com
8. Outgoing port = 25
9. Email address = username@ntlworld.com
10. Download = Headers+text
I have tried to connect using my VodafoneGPRS data account, set up through the SE WWW site - and this GPRS data account works for WAP browsing.
When I do this, it just stays on 'Finding Server. When I hit 'No', it says 'Sending message', and returns something like '1324 bytes sent'!
I just don't get it!
Posted by phil.n
Ok, just to confirm.
You downloaded the GPRS configuration and that works for wap browsing but not for you email? If this is correct then that is because you have the wap APN and not the data APN.
You have decided to go back to dialing in using the ntlworld ISP dialup? If so then I still recommend against this. If you cant get GPRS to connect then you can at least connect using a GSM account.
you are using URLs instead of IP addresses? If it works then that is fine - you shouldn't notice any difference. I normally find that people have less trouble using IP addresses.
The "sending email", "xxxx bytes sent" can happen on my phone as well. It isn't anything to worry about.
So where are you now in terms of progress?
Regards,
Phil.
Posted by __spc__
Hi Phil,
That's right - for my VodafoneGPRS data account, the APN is wap.vodafone.co.uk. Do I need the data APN? If so, how do I set this?
So if you reckon I should connect using the Voda GPRS data account, how should I modify the following:
1. Connect using = ntl (VodafoneGPRS?)
2. Protocol = POP3
3. Inc. server = pop.ntlworld.com (62.253.162.50?)
4. Incoming port = 110
5. Mailbox = username
6. Password = xxxxxx
7. Outgoing server = smtp.ntlworld.com (62.253.162.40?)
8. Outgoing port = 25
9. Email address = username@ntlworld.com
10. Download = Headers+text
Progress? I've been moving backwards all day!
Cheers,
Steven.
Posted by dave1000
To create a data account (which you will need for anything on the internet) use the APN 'Internet' without the quotes. All the other settings can be the same as the WAP data account. The dial up should also work. I have three dial up accounts which all work (Freeserve, Vodafone and Wanadoo in France). You should remove the DNS entry you have and leave it blank. Also set dial type to analogue and data rate to 9.6k.
Posted by phil.n
Yes you need to use the 'internet' APN. On O2 you have to contact them and ask them to enable this on your account before you can use it but I think with vodafone you can just go straight ahead and connect.
Sometimes this can be more expensive thatn the standard wap APN which is why some poeple use the GSM dialup - slower but cheaper.
Once you have that working you need to edit your mailbox settings.
If you are usingt URLs then a DNS address could help you in the long run. If however you use the IP addresses (recommended) then you can get rid of the DNS address.
You will also have to change the SMTP server to the vodafone smtp server which i think is mail.vodafone.net (212.183.156.229).
Regards,
Phil.
Posted by __spc__
Right guys!
I edited the APN of the VodafoneGPRS data account to 'internet', then renamed the data account.
My ntl email account connects using this edited/renamed GPRS profile, using DNS for the server entries (and the mail.vodafone.net entry for SMTP - I may set this back to smtp.ntlworld.com as a trial). IT WORKS!! (I even set up a BTInternet account to get my old mails until the account's killed.)
I then used the WAP configurator to send a new VodafoneGPRS to my phone. GPRS wap works with this account.
Thanks a million to all in this thread!
Steven.
Posted by phil.n
Glad to hear that it works
.
The reason you have to use the vodafone smtp server is because ISPs stop users from sending mail from the servers if they haven't dialed in on one of their network dialups.
Posted by __spc__
And so Phil, we're back to what was the crux of my problem; it's for this reason that I resorted to BT dial up for my BT account, and so figured I needed ntl dial-up for an ntl account.
Thanks again,
Steven.
Posted by __spc__
OK then - same woes, this time on the wife's T39m.
I get the error 'GPRS parameters not supported' - GPRS is enabled on the account, and I have used GPRS for wap before....
The setup is the same as for my T68i, except using the T39m option on the
configurator...
Wassup?!
[ This Message was edited by: __spc__ on 2003-06-24 22:42 ]
Posted by phil.n
Ok, with regards to the SMTP server I dont hink you quite understand how it works. Although we have set you up with a vodafone smtp server this will not stop you from sending emails. Recipients will still see it coming from your NTL email address and they will still be able to reply to that email. We are simply re-routing the orignal email through another server.
As for your GPRS problem, are you sure you are using the same data account as the one you used to surf wap? The error sounds like the typical one you get when you try to connect to GPRS but have not had it enabled on your account.
Regards,
Phil.
_________________
The original l8shop stooge.
FAO Beeb Brother
[ This Message was edited by: phil.n on 2003-06-25 09:19 ]
Posted by __spc__
Hi - I *am* with you on the SMTP issue. But, how about this;
The BT account is a free one, and therefore, it's 'required' by BT that a dial-in via BT number be used to access it; no dial-in after 3 months and kaboom! Closed.
The ntl account on the other hand is only available through subscription to a service - that done, I imagine that ntl isn't bothered how I access the account.
So saying, my theory here is flawed as my test mail send failed - as it did with mail.vodafone.net & 212.183.156.229. Hmmm - receive works...
As for the GPRS matter on the T39 - GPRS was enabled, but I've since changed the tariff to a lower one - maybe the GPRS got reset? (However, the GPRS bar is dark, not grey meaning the phone is GPRS-on).
Cheers,
Steven.
Posted by phil.n
Ah, now I see what your problem with the BT one is. As you say, the only way you can fix that is to dial in on a BT dialup but I have a better idea: email everyone you know telling them your new NTL email address. Then you dont have to worry about the BT one.
As for the 'sending failed', I just semi-guessed the smtp address for vodafone. If you have a dig/google for it then I am sure you will find the correct SMTP address.
And the GPRS, I dont know. Are you sure you are not trying to use a data APN on an account which only has access to WAP GPRS?
Regards,
Phil.
Posted by __spc__
Hi Phil,
Ha ha, found it! The SMTP server needs to be 'smtp.vizzavi.net'!
On the other subject, I've confirmed with Vodafone that the T39 a/c is GPRS enabled. I'll need to go back to square-one RE: the configurator and GPRS data accounts.
Cheers,
Steven.
Posted by __spc__
One last one for the mo' - this setup works for BTOpenworld too - so my theory of dialling in is shot; which makes sense too, since you access it via the WWW using LAN connections (e.g. from work).
Gonna post the details in the next thread along...
Posted by __spc__
The T39m issue is still buggin' me!
I've checked all the settings, and as far as I can tell, they are the same as for my T68i.
The Vizzavi GPRS data account works for GPRS-wap
Editing the APN of the Vizzavi GPRS data account to 'internet', and setting the 'Connect using' in the email options to the edited data account just result in 'Connecting', 'GPRS parameters not supported', 'Connection failed'...
What *is* going on?
When I try and connect using the GPRS 'data' APN (wap.vodafone.co.uk), the phone searches for an age, and then gives up. I figure, for some reason, somehow, it doesn't understand the APN of 'internet', whereas the T68i does. Am I on to something here..?
I think I am - I've just set the APN to internet.vodafone.co.uk and it's tryinghard again...but failed.
So, the 'GPRS parameters not supported' error arises from an incorect APN DNS. For 'internet', what's the correct/full DNS?
Cheers,
Steven.
*****
Right - I'm seriously om the case now!
'Been to 'http://www.filesaveas.com/gprs.html' and there's good info, very good info, but b*gg*r me if it still doesn't work....!
Steven :;-(:
[ This Message was edited by: __spc__ on 2003-06-26 22:11 ]
Posted by dave1000
Have you tried swapping the SIMS between your phones? You can at least then check that it is not a problem with your account.
Posted by __spc__
I haven't tried that yet. But why should it work; all the settings are phone- not SIM-specific; i'd just be using the T39's SIM in the T68i to use the settings in the T68i...
Steven.
Posted by dave1000
My thought was to verify that the service provider had set up the account correctly. You know the settings in the T68i work so that would be a good test.
Posted by __spc__
Fair point - but the only thing the SP has to do is enable GPRS; wap works on GPRS so the problem must lie in the configuration. TH econfiguration is the same as that for the T68i....
The wife never uses the T39 for email so I don't even know why I'm bothering!
Steven.
Posted by Snowdon User
Best thing to do is use the sony ericsson configurator on the website, it sends you two messages and once done mine worked straight away. Better than messing with the settings yourself only to find "Finding Server" displayed forever and a day.
Posted by __spc__
@Snowdon user
Thanks for this; tho' I've now long since sorted it all. Even now moved to a P800 and got that working a treat too! The Configurator gave mixed results with BTopenworld, and didn't provide any options for when I moved to ntlworld - hence the manual config.
The main issue when accessing freeserve/BTOpenworld accounts etc. is that they will allow you to use their POP3 server, but not their SMTP (outgoing) server (since you're not dialing them up and thus paying your way, as it were): the crux being to use an SMTP server provided by your service provider (e.g. for Vodafone GPRS - smtp.vizzavi.net/co.uk).
Anyhow, all cool and dandy!
Cheers,
Steven.
Posted by dave1000
| Quote: |
|
The real reason they do not let you use their SMTP server unless you have connected through their service is to prevent spammers from using it. The other way they can protect themselves is to use authentication on the SMTP server which can cause problems for some email clients.
Using the Vodafone network SMTP server is a good solution but it will fail if ever you need to connect the phone through a non Vodafone dial up account, such as Freeserve etc.