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T68i Support

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Posted by Sheriffa
my phone is very slow in overall operations and browsing of menus and placing calls. Anyone else have this same problem, any fixes?

also 1 of every 3 out going calls goes through the following process.

first attempt to call shows the status bar continuosly going forever until i press end.
second attempt yields a couple beeps and then a return to main screen.
third attempt goes through

this is annoying me, anyone have the same problem or know of any fixes. Do i have old software, it is not my carrier(tmobile) b/c friends on the same network with same phone don't experience this. help anybody


Posted by NetGuy2
which firmware version do you have?

Posted by Sheriffa
how do i check the firmware version?

Posted by Cytech
Quote:

On 2003-04-10 19:07, Sheriffa wrote:
how do i check the firmware version?




> * < < * < *

< = joystick left
> = joystick right

Posted by Sheriffa
r3e002
prgcxc125544
r3e002
prgcxc125545_tae_r3_nam


Posted by NetGuy2
I think you should upgrade your phone.

The latest firmware version is: R7A013.

Posted by Sheriffa
how do i upgrade my phone?

Posted by t68iBabe
You might have to call SEs 800 number for that since I don't think they have local service points that you can go to. And I don't think T-Mobile does software upgrades either.

Posted by sybercouch88
SE will charge if you want your FW upgraded. If you've had the phone for less than a year and is the orignal onwer of the phone send it in complaining 'bout the sluggish performance of your phone that is a warranty repair.They will upgrade your FW you pay for shipping and in week they send your phone back.

Posted by Sheriffa
I called Tmobile, they are sending me a new phone, hopefully this will fix everything.

Posted by Bones302
Please keep us informed. My T68i from AT&T has now started acting funny this week and is selectively allowing me to make and receive calls now. AT&T is sending me a replacement (my 2nd replacement since January) and I hope this solves the problem.

Posted by Sheriffa
5 of my friends have the same phone and 3 of 5 have problems

Posted by endless
ERmm sometimes i get those problem also.My firmware is r5c001 should i go and upgrade it?i also find my battery life drain kinda fast normally i can use it bout 2 days only on some call n sms

Posted by Sheriffa
I love the battery on this phone

Posted by Jonathan
T-Mobile sends refurbs back. I went through 4 of them so far. The most recent one worked longest. One wouldn't even accept a battery.

Their customer service is good - if you are a corporate customer, use corp. customer care, and don't be afraid to call your assigned account exec. (who effectively bought me a new T68i )

jOnathan


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