Posted by starhawk
Hello all...
I'm back in the U.S. and have just recently setup an account with T-Mobile. I was formerly using Globe (Philippines). One of the things I was able to setup with Globe was a CSD connection. With CSD, I was able to get a data connection using +639172399 with globe as the username. Since Globe GPRS is free, I didn't have much use for it.
However, now that I'm back in the U.S., the rules have changed. I now have to watch my GPRS usage. What I would like to do is setup CSD and use it as a backup to GPRS. I was wondering if T-Mobile has something similar to what Globe offers.
Thanks.
Posted by mrj82
T-mobile has CSD. I used it on my T68i all the time. I don't have the settings or I would use it on my P800. If anyone has them post them.
Posted by starhawk
I talked to T-Mobile and the \"Technical\" guy says that I would have to have a separate ISP with dial-up access. The tech sounded clueless but being new to the GSM scene here in the US, I can't refute it. Hopefully, somone here knows what the settings are and posts them here,
Posted by mrj82
Thats bs. No seperate isp is needed. They pissed me off earlier just because they don't know anything. They also claim T68m or T68i does not have CSD. And that my P800 can only view wap pages.
Posted by noc
T-Mob def has CSD. Here's what to do:
Choose Connect, data comm, data accounts, add account.
Account type: GSM Data
Name: "CSD Data" or something like that
Phone #: +19132440821
User ID: wap
Password: leave blank
Password Request: off
Data Rate: 9.6
Dial Type: ISDN
DNS Address: 208.014.205.005
Then you need to set up a wap profile:
go to wap settings and customize a profile, name it CSD Profile or something.
In wap settings, for your profile, choose Gateway, then IP settings.
Connect using: "CSD Data"
IP address: 010.168.200.050
User ID: blank
Password: blank
Data mode: conn oriented
Security: off
Show Images: on
That should do ya.
Posted by cdcjr
@ noc
Is there any other # other than +19132440821 ? can a prepaid tmobile user use this configuration? can you also send mms thru WAP? thanks
[ This Message was edited by: cdcjr on 2003-03-23 03:20 ]
Posted by krazykritter
There is another number, but if I remember correctly only users in Conneticut could use it. I can't remember why. Anyway this number is the best one to use if you can. These calls just deduct from your voice minutes. It's important to remember that it deducts from your anytime minutes.
Prepaid users should be able to use it if you can make data calls.
Another WAP gateway is 10.168.200.180
Posted by mrj82
Noc: Thank you very much for posting the settings. I called T-mobile again today and they told me my old T68 didn't have CSD and never does my P800. And they still doubt I can view html pages and so on. The told me CSD could be added to my account for another 9.99 a month. I told them to shove it up their ass and just give me the damn settings. But none of them knew what the hell I was talking about......really lame. The data support guys didn't even know!? Customer service used to be better then this. I'm really disappointed in them.
Posted by wapt
Feel that GSM is still pretty new in the states. @cdcjr, It depends on T-Mobile. Think that few providers will activate CSD 4 prepaid users. U can phone to T-Mobile or even check out by yourself. MMS is to be sent via data connection.
Posted by cdcjr
@ krazykritter or anyone
Do you know the T-mobile csd setting here in San Francisco area? Because I tried to use the +19132440821 with the setting given by noc but all I get is call cannot proceed or cannot answer. If anyone knows the csd setting here in san francisco that would be a great help for me thanks
Posted by krazykritter
@cdcjr
Since CA is shared with Cingular I'm not sure that it will work, but I would call TMo CS and find out if data is enabled on your phone. Even if you did have it enabled previously, things that don't get used on your acct tend to fall out of the system. At least that's been my experience with TMo. For example I don't use the fax option with my voicemail very often, maybe a few times a year, but i usually have to call and have to fixed when I do. Then it works fine until I stop using it again for a few months.
Posted by cdcjr
@ krazykritter
Because I’ve been reading some of the thread and most of them have a traumatic experience with tmobile’s CS particularly with the csd configuration issue, do you think it’s appropriate or wise to ask them re: csd settings? thanks
Posted by potok
a bit off topic what are rates for GPRS roaming lets say ln Canada or europe
Posted by krazykritter
@cdcjr
I wouldn't waste your time asking Tmo CS about CSD, it would be more efficient to beat your head against a brick wall.
I'll give you an example of a recent episode on somethingfar simplier than CSD. TMo has the option on their site to filter email sent to the email address of your phone number@tmomail.net. Well anyway all of a sudden the filters stopped working. It took several hours on the phone to get it fixed. But during this time I actually got a rep that was niave enough that was actually confused by the term "SPAM," I kid you not. Anyway a day later some "tech support" person got my upoc account closed twice, because that was the offender NOT some spammer trying to sell me sex and mortage rates.
It's issues such as these that demonstrate the need for avoidance of CS when at all possible. I wish TMo was the exception but I've come to learn most companies "tech support" isn't much better. I.E. Don't even get me started on AT&T Broadband (Comcast) support.
Anyway all the settings they could give you are here, most TMo CS people and even data support aren't even aware of the number much less help you to use it.
_________________
Matthew Stevens
T300
[ This Message was edited by: krazykritter on 2003-03-25 07:11 ]
Posted by cdcjr
@ krazykritter
So how do I get the Tmo CSD settings here in San Francisco? ( If the Tmo CS cant provide the settings) Do you have the settings/configuration? ( Because I’ve already tried the settings provided by noc and I couldn’t get it to work. I don’t know why?)
Can you provide me with the settings that would work here in San Francisco or CA area. Thanks a lot.
Posted by krazykritter
@cdcjr
There aren't any different settings. That's what there is. It's rumored that Tmo USA is phasing out CSD anyway in favor of GPRS, and they may have never even allowed it in CA, since they're really just using Cingular's network there. Even in markets, like mine, Dallas, CSD is spotty at best and it frequently doesn't work. So much so that you might as well just use your own ISP, which I was doing back when I was using it with my Palm. Otherwise go for GPRS, sorry buddy. I know that's not what you wanted to hear.
Posted by krazykritter
OK I was playing around setting up CSD on my t300. Something I hadn't done. I haven't really used CSD for about a year when I had my Nokia 8290. Anyway I wasn't able to connect when I used this DNS Address: 208.014.205.005, but it did finally connect when I used 010.168.200.050 for both the dns address and ip address. Otherwise everything was the same.
Did some searching and found these numbers for CSD on Cingular. Seeing as you're technincally on Cingular's network this might be worth a try.
+14152441012
+18472549270
Also this might be worth a look too
http://navasgrp.home.att.net/tech/cingular/csd_setup.htm
_________________
Matthew Stevens
T300
[ This Message was edited by: krazykritter on 2003-03-26 00:15 ]
Posted by cdcjr
@krazykritters
Thanks a lot. I'll just try it out tonight. I hope there won't be any problem at all, with the configuration.
Posted by cdcjr
@krazykritter
I tried your setting and I still get a call not answered. What should I do
?
Posted by krazykritter
can you make data calls otherwise? like using an isp?
Posted by starhawk
I was finally able to get in touch with T-Mobile's Tier 3 Support staff. According to the tech guy, the settings for the P800 (which he claims he's familiar with) was this:
Under Internet Accounts:
1) Create a new account (I called mine T-Mobile CSD)
2) Set Connection Type to Dial-up
3) Leave Username and Password alone
4) Use 19132440821 for the phone number (don't use +1 he says)
5) Click on Advanced
6) Everything all the settings alone...make sure Get IP and DNS address is set to automatic, set Speed/Connection Type set to ISDN and make sure Enable High Speed is unchecked (according to the rep, T-Mobile doesn't support HSCSD)
Under WAP Accounts:
1) Create a new account (I called mine T-Mobile CSD also)
2) Set your Internet Account to the CSD account
3) Check Use Proxy
4) Use IP address 010.168.200.050
5) Set Port to 9201
6) Don't put anything in Username and Password (however, according to the rep, put the letter a in username and password if you have problems).
I tried these setting and I got a "Call was not answered". The rep told me that they have an unconfirmed outage in my area (Chicago). He told me to try for a few days and if it doesn't work, call [Edit phone number removed by laffen]. I'm assuming that number is for their Tier 3 support.
Try these settings and see if they work in your area.
Cheers,
Ron
_________________
Ron
Current phones: P800(R2D), T68i(R7A013)
Current PDAs: iPAQ 5455, Clarion AutoPC 310
Previous phones: T68ie, Sanyo 4500, Nokia 6160
Previous PDAs: iPAQ 3975, Casio E-200,E-125,E-115,E-100,E-10,A-10 HPC, Everex A-15, Palm III
[ This Message was edited by: laffen on 2004-11-05 11:01 ]
Posted by cdcjr
@ Starhawk
Does this number work only in chicago area? can you give me the dial-up number here in San Francisco. because I tried your settings but all I get again is " call is not answered" Thanks.
[ This Message was edited by: cdcjr on 2003-04-02 23:52 ]
Posted by krazykritter
@cdcjr rather than sitting around wonder, pick up the phone and try it. Yes Toll-free numbers can be set to exclude areas but most aren't set that way.
Posted by cdcjr
@ krazykritter
I've tried it a lot of times ( Sorry, I may sound like a broken record ) but all I get is call not answered
Posted by krazykritter
@cdcjr No I meant try calling Tier 3 support...
Posted by gzumba
@ cdcjr My settings are a little different from krazykritter's
In data accounts I set up a csd account with the same phone # (9132440821)
everything else blank until Data rate: 9.6
dial type: ISDN
In Wap services (Or T-Zones icon)
options wap profiles: add a profile called GSM (or whatever you want)
connect using csd (or whatever you named your data account).
IP address: 216.155.165.50
then select profile GSM (or whatever you called your WAP profile).
Works for me. Should be the same anywhere in USA unless the phone # -- which is a mobile 2 mobile # on T-Mobile -- doesn't work with your cingular-shared network.