Posted by arnoldc
steele, T68i
Posted by superman17
tnx!
Posted by T68 MMS
No GPRS access ANYWHERE for me..
Posted by xerx
la na ata ang sun gprs...natupok na harharharharhar
Posted by steele
@arnoldc
I have a T310 mms and wap gprs configuration settings. I can email it to you if you want. i think it's the same. It may help. It's worth the try
@t68mms
Mine is fine
Both agilemessenger and opera are working.[ This Message was edited by: steele on 2005-01-06 09:24 ]
Posted by steele
@arnoldc
Checked with my friend. Different yung config ng t68i fr t310.She'll send it to me tonight. i can email it to u tom.
Posted by arnoldc
steele, ok lang yung. settings lang kailangan ko. pareho din yun. ang problem is hindi pa din activated GPRS ko. ewan ko sa kanila!
Posted by steele
@arnoldc
Have tried a different sim na activated ang gprs sa t68i mo?
Posted by arnoldc
sure do. been using this with smart.
Posted by arvinsign
@steele
ok pa ba ang 24/7?ive heard rumors na ititigil na daw.Balak ko sanang bumili ng SIM.
Posted by GOwin
Last december, sun made an announcement that 24/7 will be available for AT LEAST another year.
Posted by chili
@steele
My new Sun sim suddenly cannot access gprs anymore. This happened to my old Sun sim too (as we discussed a few pages back in this thread). The CSRs cannot in any way help. They are clueless.
I was wondering if your friend at Sun can suggest a solution. Right now, I have to change numbers AGAIN if I want to use Sun's gprs.
Posted by dlreyes
For those on prepaid using gprs... DO NOT let your balance fall to 0... it will take forever for their technical people to reset your gprs access. You are usually given a warning through text message if your balance falls below Php 50 so, better load up.
Posted by chili
@dlreyes
That is, if you can even GET to their technical people.
The CSRs would just endlessly try to tell you that gprs is still on the testing stage, that your gprs account is already activated, etc. They'd refuse to make a report to the technical dept.
I've always wondered why Sun has refused to give its subscribers honest-to-goodness information about its gprs. Nagmumukhang tanga tuloy ang mga CSRs nila. A pity, because the rate is relatively cheap - an average of Php0.27/kb.
And get this: When prepaid subscribers call 395-8000, they are told to dial from their handsets instead, where an endless melody puts you on hold. Never mind if what you have to say ALSO affects postpaid subscribers, like when I reported that there was no gprs signal in our area. They won't listen...
I've thought about getting a postpaid account in order to prevent gprs deactivation, but the fact that you can't even TEXT during some nights because of the network congestion has made me decide otherwise.
Posted by steele
@arnoldc
Pm me your number. I'll have it checked.
@arvinsign
According to them, it is already a part of their regular service. If ever there will be changes, it would be the rates. So don't worry about
Ang problema talaga is yung lines are clogged up pag patak ng 6pm up to 12 midnight Other than that, panalo pa ren sa tipid
@chili
Sure i can help you with that. I usually call up my friend and she calls up technical pag may problem ako with GPRS. Like yesterday, may load naman ako, tapos, i couldn't access my GPRS kahit may GPRS signal. Yun pala, hinde daw talaga naka-activate yung GPRS ko sa SUN. Nasama daw sa natanggalan ng GPRS. Weird talaga. Anyway, it's true also that when your load reaches zero, most of the time, you won't be able to access your GPRS kahit nakapagload ka na ulit. You have to ask the technical to REFRESH your gprs. I can ask my friend to do that for you. Just give me your number then i'll get back at you kung ok na
Thanks.
@Dlreyes
Thanks for the information.
[ This Message was edited by: steele on 2005-01-12 02:11 ]
Posted by chili
@steele - PM'd you my number already... Salamat uli!
@dlreyes - Thanks for the tip, i'll follow it once my gprs is activated again. -)
Posted by GOwin
Globe WAP GPRS rate is just 0.15 cents nowadays.
Posted by steele
@chili
got it. No problem Bro. Sent it to them already. Text kita later.
@gowin
How do you compute for the rate? Sa gprs counter ng P900, may gprs sent and gprs received. are you charged for both?
[ This Message was edited by: steele on 2005-01-12 02:51 ]
Posted by chili
@gowin
I was a loyal Globe plan subscriber but switched to Sun when Globe started charging gprs on August 19, 2004.
The Php0.15 is not *true*, in the sense that if you use your phone's data counter, the effective rate will be about Php0.65 to Php0.85.
The probable reason for this is that Globe applies the Php0.15 at least two more times than the two times normally necessary, i.e., phone to apn (sent) and apn to phone (received). Of course, Globe will never properly explain this to their subscribers.
Here is a link to the myGlobe forum. There are better technical guesses there:
http://www.myglobe.com.ph/por[....].asp?TOPIC_ID=3576&whichpage=1
On the other hand, the approx. Php0.27 of Sun can be reliably applied to your phone's data counter, and you can predict the charging. The official rate is Php0.25/kb, but they round it off to the nearest Php0.50.
Having said all this, let me also say that Smart is still the greediest when it comes to gprs charging. The effective rate is around Php1.15/kb, based on handset counter. You can only find this out when you use a prepaid sim.
Posted by arvinsign
@ gowin
@ steele
Thanks for the info.thats good news...well i just bought a SUN SIM already (yesterday) and so far im enjoying it. yeah ur right that the network is clogged most of the times
Post paid globe subscriber din ako and i really cant control my GPRS usage, bec my GPRS phone counter does not reflect whats on my billing statement...how i wish magkarun na ng flat rate.
Posted by steele
@arnoldc and chili
Your account was found not to have any GPRS provision. Nasama daw sa mga na-block. Though i don't know what their agenda in blocking GPRS. It should be a default feature of every account! Anyway, it was already reported and we requested it through email to activate it. Just refresh (turning your phone off...taking your sim off then back in..then turn on your phone) within the day. Probably this afternoon. Thanks.
Posted by GOwin
@steele
baka pwede ring ipa-check ang access ko sa GPRS. di ako makapasok eh.
Posted by steele
@Gowin
Sure. but try refreshing your phone first. minsan kase talagang wala lang gprs signal sa location. But i'll have it checked.
Posted by arnoldc
@steele, muchas gracias senor. pasalamat sila wala na dun si **** kungdi mapapagalitan mga yan.
Posted by steele
@arnoldc
Anytime
Dapat kasi may forum sa suncellular site where we can air our concerns faster.
Posted by Villain
i dont think sun is actually blocking ur gprs connection.the network is simply unstable.and if u have a signal,the right settings,as well as sufficient load and still cant access...the problem is with sun's HLR/switch.so theres no use on blubbering on our devices.lets march towards suns csr hehehe..relatively on the same angle, network instability should be marring idd,intl txt.
Posted by steele
one time i went to Galleria Suncellular shop for them to check on my GRPS and MMS setting for my p900, sabi ba naman sa akin e "Sir, tawag na lang kayo sa HOTLINE, kasi pang postpaid subscribers lang ang center". DUH???
Posted by chili
@steele
Maraming salamat bro!
Yung int'l txt, nakakadalawang Sun prepaid sim na ako pero di talaga makatanggap. I even created an account at Chatbar kasi int'l text ang source nun. Ayaw pumasok sa Sun sims ko pero sa Globe, ang bilis. I can SEND, though.
Yung Sun Shop na patatawagin ka pa sa CSR, the 1st time I experienced that (mga last Aug.), ibang klase ang feeling. Parang nagbaligtad ang universe, he he!!
Nung panahon ng tatay ko, pupunta ka sa ofis para sure ang serbisyo.
Posted by steele
@chili
Glad to be of help Bro.
Yung company ko naman, konting problema lang, pinapupunta na yung cliente sa opisina. Pero now i appreciate the difference
Posted by drewmae30
I'm using a sun cellular sim on a nokia 6630. I can't connect through gprs because it says "unable to connect, check connection settings". I used that sim before on a nokia 7610 and I was always able to connect through gprs (apn:wap). So why can't I connect now using a 6630? Is it because the settings saved in my 6630 are the settings for 7610? Because 6630 is a new model, The Mall still doesn't have any settings for the 6630. Or is it because 6630 is Edge-capable and the 7610 settings is not for a Edge-capable handset? Or is it because my sun sim gprs has been blocked or deactivated? 2 weeks ago, it had zero balance but after 2 days I reloaded it and now it still has 50 pesos balance. I can't test the sun sim on other gprs-capable handset because at the moment the only unit I have is the 6630.
Any idea would be appreciated. Thanks in advance!
Posted by chili
@drewmae30
• "wap" apn (the free apn) doesn't work anymore. Use the "minternet" apn. Internet mode = http, not wap. Proxy not needed, and I.P. address should be left blank. If you still can't connect, your account may have been blocked. As discussed before in this thread, this often happens when you use gprs on a prepaid sim with zero balance.
• EDGE, an improved form of GPRS (2.5G), is currently not yet offered by Sun or any of the local telecom companies. Although 6630 is EDGE-capable, it will utilize GPRS (the Nokia site says "EGPRS") at speeds that are network-dependent.
I don't know if the 6630 switches automatically from WCDMA to GPRS (for data) but if it doesn't, choose GPRS.
Posted by drewmae30
@chili
Thanks for the reply. I have settings for both Sun GPRS and SUN Internet. Whatever setting and apn I used, whether wap or minternet, when I try to connect, it says "unable to connect, check connection settings." I don't have this error when I use my smart or globe sim to connect. It may be because my sun sim is blocked or deactivated. Should I now call SUN CS about this? I'm afraid that they'll just answer me, "Ma'm, our GPRS does not yet support nokia 6630 because it is a new handset" or something like that.
Posted by chili
You'll only get variations of these "official lines" from Sun CSRs:
• GPRS is on testing stage, hence it's unstable.
• You can only use GPRS for MMS, not for wap browsing. We don't have wap.
Don't even bother mentioning your phone model. As far as they're concerned, gprs is expected to NOT WORK on ANY phone. Or at least not consistently. If you insist that you can wap, they'll talk to you in a manner that suggests you're lying.
Looks like another job for our man of @steele.
Posted by steele
@chili
i can send and receive int'l text on my sun sim. Wala bang YM sa K700i?Para tipid ka.
@drewmae
Since you have used the same Sun sim on your 7610, i dont think it's the gprs activation. it's either phone compatability or there is something wrong in your settings. But normally if the Mall doesn't have any OTA configuration for 6630,you should be able to do a manual configuration.
It's true that CSRs doesn't know about internet browsing using sun gprs for it's still on testing stage. I can probably ask my friend re your concern.You can pm me your number so i can have it checked.
_________________
tough times don't last. tough people do.
[ This Message was edited by: steele on 2005-01-14 08:32 ]
[ This Message was edited by: steele on 2005-01-14 08:35 ]
Posted by chili
@steele
You're very lucky with your sim
I can chat on YM using the K700i but only thru cMessenger which is more suited to J2ME MIDP 1.0. The archive feature is lost when I use it on the K700i. TipicMe crashes on the K700i, regardless of version. IMic and x-Messenger currently don't support YM.
My "K700i" is, I think, really a K700c! There are Chinese characters on the keypad, and therefore My Friends is missing!
IM app dev't for J2ME MIDP 2.0 is still in its infancy, I guess. I hope developers out there give it some proper attention, and not concentrate on just Symbian.
YM has closed down its WAP site, probably to push the use of its SMS variant, which is expensive at Php2.50/send on Globe or Smart.
Besides, IM is more for leisurely chatting and SMS for urgent messaging. I think they're complementary and not competing technologies, and we need them both.
Posted by drewmae30
@steele
I PM'd you my number already. Thanks for the replies and the help, guys. Sana ma-improve ng Sun 'yung services nila pati yung mga CSR's.
Posted by steele
@drewmae30
Got your pm. Don't worry. I'm convincing my friend to help me man (in her case..woman) this thread. Hopefully she'll be here early next week;) WooOohoOo!
Posted by chili
@steele, that's great news! :-D If others were of the same mind as me your friend will be treated like royalty here :-)However my gprs still isn't working. Maybe the Sun technical staff have too much in their hands. :-(
Posted by steele
@chili
i work in a company where we make sure that the real boss is the customer. I think their problem is purely PROCEDURAL and not technical. There's always a way to improve Service Levels and Turn Over time for customer concerns.
Anyway let me make a follow up on your case on Monday.
_________________
tough times don't last. tough people do.
[ This Message was edited by: steele on 2005-01-15 12:59 ]
Posted by arvinsign
@steele
im joining the band of customers (unsatisfied) with a "GPRS not working" problem. Hope u can help.Ive been trying for almost 3 days now.
i think my fate and experience with SUN Cellular is the same w others here...
Im welcoming your lady friend in advance.
Posted by 619
been using sun gprs for over a year... postpaid
with prepaid, like dlreyes says, dont let the load go down to P0.00
and btw, gprs activation will take you days, if not weeks.... maybe type ACTIVATE and send to 2300 100x
Posted by xerx
buti ka pa 619...e nak ng tinola naka ilang send nako sa 2300 na yan e nak ng pakete oo
Posted by chili
@steeleBro, you really go out of your way to help, bless you! Strong words there for the Sun people (procedural vs technical) but i'm afraid no one's listening in the head office. I think they'll always see gprs as a "fringe" service, and to hell with those who complain. I'm using a new sim now. :-(
Posted by steele
Those who have pmed me or posted their numbers, I have already emailed my friend this morning. I'll be registering her here sa Esato so she can man the thread. She'll be glad to do the extra mile for customer's sake
Posted by GOwin
yey for sun! hehehe. wala pa din gprs access ko.
Posted by steele
@Gowin
Patience is a virtue
Switch na lang kaya tayo ng touch mobile?? yuck! lol
Posted by xerx
text and tawag nalang talaga ang sun harharharharharharhar
Posted by rickydel
Sun minternet access cool
Posted by chili
Has anyone been able to send/receive via Sun's MMS?
Posted by steele
@chili
My MMS is fine.