Posted by CPWGooner
Was: I need help, pleeeeeeaaaasssseeee
Just got my P800 home after months of waiting. Problem, I cant sync it with my laptop. It uses windows XP.
On the phone connection link it says that the USB port is connected, but when I double click on My P800 it says not connected.
Someone help b4 I go mad
_________________
If it aint broke, dont fix it!
[ This Message was edited by: laffen on 2003-03-07 04:16 ]
Posted by watcher
on phone - control panel / conections / cable - enable pc conect - NOT MODEM !
Posted by CPWGooner
Its already on that setting, any other suggestions, im pulling my hair out
Posted by HUCKLEDJ
Whats happened with yours then???
Ive backed it up I think but cant transer the pictures from the phone to the PC??
Posted by watcher
reset phone
Posted by CPWGooner
Still nothing, i have tried re installing the software aswell
Posted by Rashkae
Plug the docking station into a different USB port. Or, open the "phone connection link" and un-check, then check the COM port used by the cradle.
[ This Message was edited by: Rashkae on 2003-03-06 23:25 ]
Posted by psikey
I had this where it connection icon said I was connected but either a didn't get the P800 icon or the P800 icon would not show the drives.
I eventually ended up doing a clean install of XP then my apps. & everything OK since then.
Try lifting of the cradle when coonection icon showing connected the put straight back on again.
In control panel on PC in classic view mode, select Phone Monitor options and make sure connection/phone is shown there. Try reserving the com port for exclusive access.
Posted by CPWGooner
Problem solved today after ringing SE.
I had a Norton firewall activated when installing the software, de installed it, disabled firewall and re installed software. Now works a treat
Posted by GordyUK
alas, none of the suggestions in this thread have cured my identical problem.
