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w890 loads as mass storage when holding the C key


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Posted by imhotepp
Hi

I am trying to use SEUS to check if there is any new firmware for my w890, but when I follow instructions, of holding C button and connecting usb cable the phone just boots up and connects as a usb mass storage device.

What am I doing wrong?


Posted by Boysie
U haven't installed USB Flash drivers. They should be in a folder that u downloaded with SEUS.

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[ This Message was edited by: Boysie99 on 2009-01-27 11:44 ]

Posted by imhotepp
Hi

Thanks for the reply, I tried many methods of installing the drivers, I even followed step by step instructions on this page http://www.akshayy.com/sonyer[....]/installing-usb-flash-drivers/ but it still loads as a usb mass storage device (is the phone supposed to go to mass storage mode when you hold the C button?)

Does this have to do with the fact that I have PC Suite 4 installed (with its drivers)? It wasn't this difficult the last time I was connecting my k850, and the isn't much info on the SE website either



Posted by tranced
do you have the phone off?

Posted by imhotepp

On 2009-01-27 13:32:56, tranced wrote:
do you have the phone off?



Yes

Posted by tranced
press 2+5 keys instead of C.

Posted by masseur
a couple of comments from me...

while other key combinations may work, the 'C' key should definitely work

I have *never* had to separately install the USB drivers. Indeed I setup a new laptop just last week and after installing SEUS I was able to check if my W890 had an update available. The drivers installed automatically when I first connected the phone while pressing the 'C' key. This has been the way it has always worked for me.

perhaps uninstalling SEUS and then reinstalling may solve this issue?

Posted by StevenC
I had the same problem once but got it to work by doing a clean reinstall of the SE usb drivers.

Disconnect your mobile phone from usb and do this:

Create a system restore point as a preventive measure.

1. Go to Control Panel > System
2. Click 'Advanced' tab and then 'Environment Variables'

In System Variables create a new value using these information:
Variable name: DEVMGR_SHOW_NONPRESENT_DEVICES
Variable value: 1

Click OK.

3. Now go to Device Manager, click Advanced and select Show Hidden Device.

Now try to uninstall the drivers.

hope this helps.




[ This Message was edited by: StevenC on 2009-01-27 13:54 ]


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