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k800i white screen of death with Vista 64 bit help


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Posted by kyoung1988
I read the forums I follow the direction and I am still having trouble. I installed the newest Sony Ericsson PC Suite for vista from the sony erricson site. I plugged my phone to my computer and attempted to install the usb driver, but for some odd reason the phone would auto turn on(white screen)/off and it would show that the phone been unplugged. I dled KKclient and XS++ and followed their direction but no luck. I only got up to the press "c" or 5+2 and nothing. I'm assuming the drivers weren't installed correctly or wasn't even installed since the phone kept "unplugging??" It is the WSOD problem but i was wondering if I missed a step. Also I wanted to note that I'm running Vista 64 bit Ultimate. This is problem is driving me crazy and I would appreciate any comment or help. Thanks in advance.


Posted by totalgsm
Hi

The Problem is with the USBFlash driverd.
Vista and XP 64 bit have a different USBflash drivers.
USBFlash 64 BIT

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[ This Message was edited by: totalgsm on 2008-11-08 15:04 ]

Posted by kyoung1988

On 2008-11-08 12:37:46, totalgsm wrote:
Hi

The Problem is with the USBFlash driverd.
Vista and XP 64 bit have a different USBflash drivers.
USBFlash 64 BIT



the link doesnt work

Posted by kyoung1988
it looks like the driver might have installed previously since i see like the usb icon with the check on it but like i said before in my other post it would just come and go, on and off. Also I forgot to mention that when I connect it to the computer Pc Suite would pick up my phone then a sec late it would say its disconnected.

Posted by totalgsm
Link edited , sorry had one extra / in it.
Connect the cable to another port and reinstall the drivers.


Posted by kyoung1988
Hey thanks I connected the phone to a diff port and reinstalled the drivers and KKclient finally detected it but when I tried to run it i get a error saying:
Phone Connected...
Detected: DB2020: A1 Series
Flash ID: 0x897E - Supported
Error: Unsupported CID (>52) Version!
Contact With Reseller.

dunno what to do


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