Posted by tERRiON
Hi,
Since last night I'm having a very strange problem with my SE P1i. For some reason I can not use GPRS or UMTS anymore. Yesterday I've send an MMS and a couple of textmessages. But when I tried to send a new MMS, I couldn't get it send to the recipient. I found out that I couldn't use GPRS anymore, even after I restarted the phone.
So, today I wanted to make a backup and perform a master reset, but I can not create a backup anymore. I can't get my phone connected to my PC in Phone-mode (I tried 2 PC's on which the phone worked at least until a couple of days ago). The phone sees the PC, and when I disconnect the phone, I get "USB disconnected" in my screen. But the 2 arrows aren't available and the SE PC Suite doesn't recognize the phone. Also, at Hardware management in Windows the computer recognizes the SE P1 Application Port.
The phone is being recognized when in File transfer mode and there is more than 50% of memory available.
Also, I have shutdown the phone and removed the battery and replaced the battery after about 10 minutes. Without any result...
Does anybody recognize these problems? And (even more important) does anybody have a solution??
Thank you in advance!
BTW: One PC is WinXP SP2 and the other is WinXP SP3
[ This Message was edited by: tERRiON on 2008-06-16 19:11 ]
Posted by AD
Have you tried a hard reset, ie. shutting down and taking the battery out for a couple of minutes before restarting, I only say this as there's got to be a reason that SEUS teels you to do this after updating. My guess is that it resets the networking software of the phone.
Posted by tERRiON
Hi,
Sorry, I forgot to mention that I already did this. I did a shutdown and remove the battery for about 10 minutes without any result.
Posted by myth®
Have you installed anything on your phone in the last 2 days ?
Posted by tERRiON
No, I haven't. Yesterday in the early evening everything worked fine (as far as I know), I have send an MMS but somehow I couldn't do that later. Today I found out that I also couldn't connect my phone to the computer in phone mode anymore...
Posted by tERRiON
Shoot me...
After completely reinstalling SE PC Suite without any result I just did a master reset (without a recent backup) and all of a sudden everything seems to work again. Aaaargh!
Good moment for a software update
Thank you for your attention!
Posted by tERRiON
G@$#?%rrrrr!
It's back again... Some how I can't connect my phone to my PC anymore...
But now there is one difference:
I can connect to the internet through GPRS/UMTS. But that's the least important thing.
Does this sound familiar to anybody?
[ This Message was edited by: terrion on 2008-06-30 10:50 ]
Posted by Nipsen
Two different, unrelated problems..?
I've seen before that the connection manager croaks after a program (SE program with direct access) using the connections fail to close properly. So programs suddenly can't open connections. But it's of course impossible to search for a solution when you don't have the source, or have an opportunity to read debug info from the phone.
That the phone doesn't show up on the PC suite has something to do with the virtual com- port interface the m- router program will use to pick up the connection from the phone. If, for example, you don't have the com- port driver installed for a physical com- port, you can suddenly end up having installed a virtual one that can't load information. I've no idea why. The other problem turns up when there's another program similar to the m- router software that intercepts com- port signals.
There's no fix, except perhaps reinstalling your systems again when it happens.
Posted by tERRiON
On 2008-06-30 19:10:11, Nipsen wrote:
Two different, unrelated problems..?
Well, to me it looks the same, allthough I can use the internet (GPRS) right now, something which didn't work during the previous incident.
On 2008-06-30 19:10:11, Nipsen wrote:
But it's of course impossible to search for a solution when you don't have the source, or have an opportunity to read debug info from the phone.
Can you tell me where to find this debug info?
On 2008-06-30 19:10:11, Nipsen wrote:
That the phone doesn't show up on the PC suite has something to do with the virtual com- port interface the m- router program will use to pick up the connection from the phone.
I have disabled the m-router program. And when I re-enable it, the connection still doesn't work while it used to work without m-router.
On 2008-06-30 19:10:11, Nipsen wrote:
There's no fix, except perhaps reinstalling your systems again when it happens.
I hope not...
And I really doubt that it's PC-related problem since this problem comes up at exactly the same time on 2 completely different PC's. (One dell desktop and one Lenovo laptop)
But thank you for your response. I'll try to find out how I can re-produce it... when I found out how to solve it off course!
Posted by Nipsen
On 2008-06-30 19:21:07, tERRiON wrote:
Well, to me it looks the same, allthough I can use the internet (GPRS) right now, something which didn't work during the previous incident.
..if you're talking about the "modem uplink" thing, that could easily be the case, because that has a different connection routine than the "phone mode" status thing.
Can you tell me where to find this debug info?
Yes. First find the dusty drawer where SE threw the source- code for their programs back in 2006 - then insert some useful status- messages, and do the works SE's engineers should've been doing for the last year or so, and figure out the problem...
..sorry. Not much help.
I have disabled the m-router program. And when I re-enable it, the connection still doesn't work while it used to work without m-router.
Right. It's either that the m-router (just to avoid confusion here - m-router is the modem program name, but also the name of the background process service that checks what it connected or not) is conflicting with some other program. Or your computer stops the rpc calls (start the RPC service in the windows admin, and check the firewall, cat's claw, so on). Or you have something else conflicting with it, such as an old driver for a non- smartphone.
I hope not... And I really doubt that it's PC-related problem since this problem comes up at exactly the same time on 2 completely different PC's. (One dell desktop and one Lenovo laptop)
And I really doubt that it's PC-related problem since this problem comes up at exactly the same time on 2 completely different PC's. (One dell desktop and one Lenovo laptop)Do they both have an extra desktop component for controlling music? Or, they both have a camera or a phone installed?
But thank you for your response. I'll try to find out how I can re-produce it... when I found out how to solve it off course!
Good luck..
Posted by log
It could be a sim thing, try your sim in anothr phone if poss.
I had wierd fault last week, the phone kept flashing up sim error or the no call icon would come on. I had gsm only set and with a few reboots and setting to 3g got it to appear ok. I say appear ok because it looked fine but I didnt find out for 3 days that it was not receiving calls, notifications or messages, it was making calls ok just not ceiving anything.
So I thought it was dead and put the sim in another phone to check it and all the call notifications and messages for the 3 days came through. I was going to flash the p1 but thought Id try the sim again and it worked!! incoming calls and stuff, seems all ok know.
It seems like the sim got hung up on something with the p1 and it needed flushing with another phone, thats all I can think of.
Posted by tERRiON
I just remembered this topic which I started several months ago and somebody might be interested in an update:
The problem occurred on Windows-based computers but the root-cause is my Linux-based laptop. Somehow I found out that if I attached the phone to my Linux-based laptop as a mass-storage device (file transfer mode) and then detached it by switching the phone back into telephone mode, the phone gets screwed.
How to solve it?
Reconnect it to my Linux-based laptop, put it in file transfer mode, unmount it in Linux and then detach it from the laptop. (unplug it of switching it into telephone mode)
I hope that this might help somebody in the future.