Posted by Miss UK
Seems the Blue network 02 have copied Vodafone's success with there's Highley useful eForum!
So if you are a Customer of these or need some advice then you can also contact them through there if you wish to do so!
the link as below:
http://customerforum.o2.co.uk/viewforum.php?f=17
_________________
Good Girl Gone BAD!
[ This Message was edited by: Miss UK on 2008-05-02 02:12 ]
Posted by Daedalus85
I bet it'll be filled up with n00bs asking "whn does teh 32gB 3g Iphone come out plzzz?!"
Posted by shanespencer
It isn't so far.
Posted by mswallis
The O2 forum has been active since about a week before the iPhone release in November.
Posted by Bonovox
Ah this will come in useful.
Posted by Miss UK
theres alot of questions on there but hardley any 02 staff answering there questions, it doesn't look very professional compared to Vodafones forum neither
Posted by Daedalus85
I smell a promotion oppourtunity here for me, given how much time I spend on here anyway
Might have a snoop tomorrow
Posted by Miss UK
James how obsurd I was thinking about you earlier becoming a Administrator for that place too
Posted by Miss UK
Yes he's qualified to handle it,
I just feel sorry for some of them when he bits back ahem Greggy,
with the 10min cut off thing
Now now James Calm down dear it's only a commercial
Posted by Daedalus85
lol I know, my tounge can be a little sharp
Posted by Greggy
well youl be no good same as 99% of the o2 staff. u dnt know that payngo has a 10minute cut off when downloading. and b4 you start i had a long chat with the contract gprs team and they confirmed it.
This message was posted from a N73-1
Posted by Daedalus85
Either way, it's only you whos getting it
And to be honest, I'd rather speak to O2 cs than Three, Voda or Orange customer service. having dealt with all of them, their pretty shite.
Posted by Miss UK
James, Vodas online over the phone cs are however the stores are acceptable
mindyou after saying that there eFORUM staff no alot more and provide better cs! How much did 02 buy the Millenium dome for or the rights to sell the iPhone?! Cos they've gone downhill somewhere lately my pal even has said the same I class them with 0range over data now mindyou both are alike getting!
Posted by Daedalus85
Well dunno about you but I usually get through to O2 after the first 3 or 4 rings. If you don't, hang up and try again.
Posted by Miss UK
I used to always get thru quick even on my mothers landline when registering sim cards which they had sent out
the old Cellnet PAYG was a joke though I was pt on hold and took 30 mins lol still couldn't grumble back then 5p texts on "U" who mema's that?
Posted by pmerryman
I have never had a problem get through to either o2 or Voda, and found them to be quite helpfull.
Posted by Miss UK
Vodafone's staff over the phone need some training I find them clueless,
there eForum staff are great though!
Can't see that about 02's Customer forum wheres the staff