Posted by Coxy
Hey guys.
Got a phone I want to return. Gf bought it a couple of days ago on pay as you go as an upgrade. So paid less for it and got credit (haven't received that yet).
Can I simply return it for a refund or not?
Cheers all
Posted by Bonovox
No Carphonewarehouse no longer do refunds on pay as you go phones unless faulty. You can swap the phone only once.
Posted by Coxy
Can I swap it for another phone and pay the difference?
Posted by Bonovox
Yes you can i have done that there myself. CPW has changed its policy you used to be able to refund any phone there but not any more. The only pre pay phones you can return are Virgin Mobile as i just read in the back of their brochure. Good luck.
Posted by Coxy
What about swapping it for say... an iphone?
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[ This Message was edited by: Coxy on 2008-04-21 22:45 ]
Posted by Bonovox
You cant get a refund on a pre pay phone there and then get a contract. You would probably have to keep the pre pay phone and get a contract for an iphone seperately. You could try asking them but i doubt it.