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Can anyone help? Faulty K850i


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Posted by triscoe
Hi folks, I have read this forum on and off for the last couple of years as have had many SE phones and have found the forum a great help in many ways but have never posted.
I wonder if anyone has any advice for a faulty K850i,
I basically and foolishly bought it off some randmom guy off the net and didn't do a full check when I bought it and unfortunately the switch for the camera to switch between cam/vid/player doesn't work. Works once every blue moon and is stuck on player at the moment so I can't usee the camera..

Does anyone reckon it could be a software fault and maybe if I reflashed it would work or is it more likely a hardware fault with the actual switch?

Any help is seriously appreciated.

Thanks

[ This Message was edited by: triscoe on 2008-03-15 16:34 ]


Posted by WhiteEye
what's your current firmware?

Posted by goldenface
Does the phone look like it may have been droppped? It might indicate if its a hardware issue or not.

Any indication of a housing swap that may have gone a bit wrong?



Posted by NightBlade
Didn't you get a warranty with your phone?

Posted by triscoe
Cheers for the quick responses folks,

Whiteye, current firmware is the 029 one which I think is an old one??

Goldenface, not sure if it has been dropped, I was given some story it is a refurbished handset, the buttons do have some wear. I have a gut feeling it may be an ex shop demo one as I think the guy worked at a 3 store.. not sure though. Everything else on it works ok, the switch itself moves ok, just doesn't do anything...

NightBlade, I guess I gave up hope of a warranty when I bought it off the guy as I stupidly didn't get that info :s

Posted by gaming_guy

On 2008-03-15 17:47:59, triscoe wrote:
the switch itself moves ok, just doesn't do anything...


oh dear, that sounds like a hardware issue to me

Posted by goldenface
On my K850i it takes a little effort to push switch from one mode to the other - its has a solid feel. Does your switch slide or click? Does it feel loose at all?

I've not heard of this as a software issue before and if it was a ex demo then it might just be wear n tear.



Posted by triscoe
the switch slides, I'm guessing if yours and others are a little harder to move then I bet it is a hardware fault. You still have a slight click though when slotting between the 3 options.

i reckon I have been foolish and taken for a mug when I bought it. :s

Posted by triscoe
grrrr... just on the phone now to 3 and their answer is to switch it off and take the battery out and then try again :s
as if that wasn't tried the minute i knew it was faulty... grrr

Posted by Sammy_boy
I suspect it's a hardware issue too, it'll prob. need sending back to se to be fixed


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