Posted by PeterKay
T-Mobile subscribers have filed a class action lawsuit against the company over charges for unwanted text messages. The lawsuit contends that T-Mobile does not allow customers to prevent text messages from being sent or received from their mobile phones, and charges the customers for messages even if the customer doesn't want them. One of the litigants claims T-Mobile refused to turn off the text messaging feature on her phone. T-Mobile didn't respond to the lawsuit. Sprint and Verizon Wireless allow customers to disable text messaging features.
Source
Posted by jcwhite_uk
This is the american T-Mobile I presume
Posted by PeterKay
American T-mobile indeed.
Posted by Miss UK
there talking about spam messages right?
Posted by *Jojo*
I had almost the same experience with one of the networks at my end . .. though NOT T-Mobile . . . I've applied for FREE 750 SMS/month, and am only consuming around half of it . . . then my BILL every MONTH shows that I am consuming all of those 750 FREE SMS and sometimes MORE
!
Posted by Miss UK
are you tho JoJo?
maybe you have a Text Walking sympton ?
Posted by *Jojo*
@miss uk - Nope, the company has an OVER-charging problem ! Good thing that my CONTRACT with them ended last September . . . and never RENEWED it. As I am really contented with the OTHER 2 I had since some years ago . . .
Posted by Wuz
This story is shocking.
How can they even begin to justify this flagrant abuse of service.
...And to think that the network operators are supposedly worried about customer churn!