Posted by SE-Naz
My friend has been trying to send me tx and im not getting them... we both on o2....
I can get them from other networks... also she can send to another net....
Anyone???
Cheers
ENJOY
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[ This Message was edited by: SE-Naz on 2008-01-29 20:57 ]
Posted by nicv27
No my o2 is fine my wife sent me texts no problem she is o2 as well
Posted by SE-Naz
Anyone know what the problem can be then????
As we have been sending messages ok all of sudden none coming through....
Posted by Nanu
Is your phone turned on?
Posted by SE-Naz
very funny nanu....
have had calls and tx from other people.... jus no one else from o2... that why im asking
Posted by Daedalus85
This occasionally happens, and nobody, not even O2, knows why.
In the last year just myself I've seen three different and totally seperate incidents of this, but basically for no reason what so ever, two people for a few days can't text each other, but can text other people, just can't between each other. And sometimes calls too.
Dunno why, but if it pursists, give them a call (O2, not your friend
)
Posted by SE-Naz
Cheers
Will give them a call in morning, this cant be happening.... very annoyed.... we can tx so often.... prob around 750 between us and not seen this happen before...
What is weird I can tx her.... she cant tx me though... we have been able to call eachother without any problems.
Cheers for the info though
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[ This Message was edited by: SE-Naz on 2008-01-28 21:56 ]
Posted by fatreg
hold up! hold up!
Text messages aren't guaranteed to be instant at all.....
At best they can be guaranteed for 24 hours.... all your messages are basically stuck at the message service centre, waiting to be sent... your phone should say "sent" but other person hasn't received yet and vica versa?
all messages will come through...
a trick to try and push them through, is.. get to manual network selection on your phone, choose a different network other than O2, say Voda, it will say "Network not available" or words to that affect, and kick you back to the list, select O2, and all the missing messages should pop on through....
Posted by SE-Naz
Cheers fatreg will try n update on here...
tried and gonna try again... but it dont seem to do the trick
Cheers
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[ This Message was edited by: SE-Naz on 2008-01-28 22:17 ]
Posted by darrengf
Place your sim card in another phone and see if they come through there.
Some times the phones can be come confused and placing your sim in another handset sends a signal back to the network that you have changed the phone, So this starts of a kick process on o2 which will kick start text to come through
Is it a samsung phone that you are not able to receive sms on?
[ This Message was edited by: darrengf on 2008-01-28 23:39 ]
Posted by SE-Naz
Well after 1hr on the phone with o2....
I have tried in another handset and no didnt make a difference...
I recieve SMS from ORANGE, T-Mobile and even from Cust Service O2.... but not from a O2 Contract SIM... they have said that my tx are waiting to come through....
So therefore they are sending me a replacement SIM.... finger crossed it should work otherwise will go mad.
Thanks and Cheers
Posted by SE-Naz
Just to update....
Have programmed a new SIM and still having same problem....
Now they are saying it could be something wrong with my PREFIX....
Meaning the first part of my number....
07859.......
Any advice appreciated????
Cheers
Posted by chrisfirst
On 2008-01-29 15:42:53, SE-Naz wrote:
Just to update....
Have programmed a new SIM and still having same problem....
Now they are saying it could be something wrong with my PREFIX....
Meaning the first part of my number....
07859.......
Any advice appreciated????
Cheers
I had this problem before. I couldn't do nothing, cause O2's system wasn't updated. As far as I can remember, I had to wait a couple of weeks for them to fix it.
The other thing I had with them is when my sms cache got full in there system and they had to delete it. I think that was very strange...
Posted by SE-Naz
Thanks for the info chrisfirst...
Just finished speaking to them.... They have said it is being investigated by the Network Department and will look to resolve it within 72hrs... if it takes longer then that i'm gonna loose the plot....
I may actually ring them about SMS CACHE which you have mentioned...
Any other info would be appreciated....
Thanks
ENJOY
Posted by SE-Naz
I have tried 5 different o2 numbers to tx and have not received any of them on my phone...
I can get other tx from other networks and also can receive calls from all networks and makes calls to all.... tried different phones and still nothing....
So what is happening here????
Anything??? Any1???
Cheers
Posted by fatreg
is the prefix new? as in is it a new number? if so, it may well be that, it takes a while for the network to propagate the number but it being an O2 number texting an other O2 number it kinda doesn't make sense...
Posted by SE-Naz
they said its pos that it could be faulty... they looking into it... The number is old... been with them for 3yrs now....
Need to know where I stand in legal... in case of breaking contract??? Anyone???
Cheers
ENJOY
Posted by SE-Naz
Just to update you.....
Its all working now....
Got 25 messages come through.... bloody hell... This is defo weird....
This can be CLOSED....
Thanks for all help
Cheers
ENJOY
Posted by larry 68
Had the same problem a few weeks back, didnt get any txt from someone for 3 days and then they all came at once !! very strange , didnt report or check it at the time as didnt know they where missing.
Its very annoying though and yep it was with o2.
Posted by SE-Naz
Sounds like they have problems with their network... well will call them and update but make it clear about them needing to check it out...
Thanks
Cheers
Posted by Daedalus85
Told you they'd come through
It happens sometimes, even the network don't tend to know what it is. Wouldn't be the first time a network (ANY network before everyone jumps on the 'down with O2' bandwagon) has had this happen to them.
Posted by Seanyb2
I never had amy problems with O2 ever.
This message was posted from a K800i
Posted by SE-Naz
As far as i'm aware they have not done anything yet... they said they would look into it... and call me or I can call... but out of nowhere it started working... Never happened to me while on T-Mobile....
Cheers for your help
Posted by Seanyb2
I used to have text problem with Orange. Even with Orange to Orange and other networks my texts never used to come through until next day even with mobiles switched on.
This message was posted from a K800i