Posted by Daedalus85
Ok guys, we had our Q1 2008 meeting last night, and the changes are good for you data fans.
Basically, most of the tariffs stay the same except for these changes:
-There is no longer a Leisure Time tariff - it was proving unpopular
-The £20/month 18-month tariff (or £25/month 12 month, or £15/month 24 month) now has 25 more minutes and texts, bringing it up to 75 minutes and 100 texts
-There is no longer a £40/month or £50/month tariff (18-month), there is now a £45/month tariff (18-month) which gives you the same ammount of minutes and texts etc as the £50/month tariff used to
Ok, and the major change is: Unlimited is truly here - there is no fair usage policy anymore on the new unlimited packages.
Basically, with all £35/month tariffs and above on 18-month contracts (or £30/month and above on 24 month), you get to choose ONE of the following bolt-on's for free:
-Unlimited O2 to O2 calls
-Unlimited Anytime X-Net Texts
-Unlimited Landline Calls
-Unlimited Evening and Weekend calls
-Unlimited Data
-200 Anytime X-Net minutes
Please note: instead of a 'fair usage policy', there is an 'excessive use policy'. Difference being O2 are saying "so long as customers use their voices to talk with, their fingers to text with and their phones to browse with, it's unlimited". Basically meaning, if you try and use your phone as a modem with your computer etc, don't, because you'll incur charges and it won't be free.
On the £35/month+ 18 month tariffs (and, again, £30/month+ 24 month), you can also add one more of the above bolt ons for £7.50 a month.
Ok, and if you don't use enough data to warrant £7.50 a month on your contract, O2 are offerering Web Daily. Basically, much like Web 'n' Walk do on T-Mobile, you can use the internet on your phone all you want and never get charged more than £1 in a day. So if you know theres a particular day during the month your going to need it, like a day trip or something, you can use it all you want and the most you'll get charged is £1.
Oh, and Broadband can also be added for £7.50 a month, it can't be used as your free bolt-on, but 8MB broadband with free wireless router etc for £7.50 a month isn't bad. Especially when moneysupermarket.co.uk gave it 10/10...
Anyway, there you have it, 1st Feb these will come into effect. Enjoy
_________________
Using: BlackBerry 8310, Samsung E590
For sale: 5610 - BIN £135 RMSD
[ This Message was edited by: masseur on 2008-04-10 11:44 ]
Posted by Sammy_boy
Sounds very encouraging!
I've just in the last month or so taken out the £15 simplicity contract, and added the £7.50 'unlimited' data tariff, which was 200Mb. So that is now actually unlimited, apart from the excessive use policy?
And that applies to all customers, not just the ones who take out the £7.50/month data bolt-on after 1st Feb, people like me who started the bolt-on before 1st Feb will have unlimited data rather than 200Mb?
Posted by Daedalus85
Yes it's unlimited, with the excessive policy being the one I mentioned earlier.
And you'd have to change to the new tariffs to do it I think, or call them up and 're-add' it or something, but either way, good deal
Posted by theuniboy
Any news on the terms of the unlimited data?
The terms of the current bolt on ban IM, VOIP and Media Streaming. If they will allow Windows Live Messenger and Orb/Slingbox then I will be very happy!
Also, that broadband is a steal! If only they had bothered to bring it to my village
Posted by ramzez
I wonder if there will be better tariffs for iPhone if anyone knows?
[ This Message was edited by: ramzez on 2008-01-17 14:05 ]
Posted by Daedalus85
The iPhone tariffs will get upgraded at the same time to allow you to pick on the bolt ons (obviously not unlimited data as you already get that), so unlimited texts for example.
Broadband is slowly being rolled out, we don't have it in our town yet either! By the start of Q2 (March ish) it should be something like 90% coverage of the UK.
The data, as far as I'm aware, is limited to phone BROWSING, not other means of data use. It's meant for browsing, thats it's purpose. Unlike 3, O2 don't have any deals or partnerships with MSN, Skype or Slingbox, so they don't 'support' it in their T&C's as such, due to the massive bandwidth usage.
Three can afford to because they seem to have a good thing money wise going with those companies, and have an exclusive on them.
Posted by theuniboy
Well I'm looking forward to the new contracts. As O2 staff plz could you advise me on something:
My O2 online contract is up for renewal in May, but my handset (which I did not get with the contract, I took the £100 credit instead) has developed a fault and become unusable. As a loyal customer of 7 years would I be able to upgrade EARLY and get a new handset? My bill is regularly over £40 too which I believe I red somewhere makes a difference.
I was also given 20% off monthly as a retentions deal (paid as a lump credit for some reason). Would they be likely to do the same if I call up in Feb when the contracts change or will I have to wait until May then threaten to leave? I would even take a 24 month contract if it meant I could get a new handset now rather than May if I really had to.
Posted by Alpha Trion
Hey Daedalus85
Cheers for the good news, So £35pm could now get you 600mins, 500txts & truly unlimited data!
This is great news and should give Orange a hearty kick up the backside to get thier data sorted, even if they don't these new O2 tariffs are looking very very tasty!
and just quickly the £20pm 18month already gives 100txts, so are you saying you now get 75mins & 125txts?
Posted by pete101
On 2008-01-16 11:36:46, Daedalus85 wrote:
Ok guys, we had our Q1 2008 meeting last night, and the changes are good for you data fans.
Basically, most of the tariffs stay the same except for these changes:
-There is no longer a Leisure Time tariff - it was proving unpopular
-The £20/month 18-month tariff (or £25/month 12 month, or £15/month 24 month) now has 25 more minutes and texts, bringing it up to 75 minutes and 100 texts
-There is no longer a £40/month or £50/month tariff (18-month), there is now a £45/month tariff (18-month) which gives you the same ammount of minutes and texts etc as the £50/month tariff used to
Ok, and the major change is: Unlimited is truly here - there is no fair usage policy anymore on the new unlimited packages.
Basically, with all £35/month tariffs and above on 18-month contracts (or £30/month and above on 24 month), you get to choose ONE of the following bolt-on's for free:
-Unlimited O2 to O2 calls
-Unlimited Anytime X-Net Texts
-Unlimited Landline Calls
-Unlimited Evening and Weekend calls
-Unlimited Data
-200 Anytime X-Net minutes
Please note: instead of a 'fair usage policy', there is an 'excessive use policy'. Difference being O2 are saying "so long as customers use their voices to talk with, their fingers to text with and their phones to browse with, it's unlimited". Basically meaning, if you try and use your phone as a modem with your computer etc, don't, because you'll incur charges and it won't be free.
On the £35/month+ 18 month tariffs (and, again, £30/month+ 24 month), you can also add one more of the above bolt ons for £7.50 a month.
Ok, and if you don't use enough data to warrant £7.50 a month on your contract, O2 are offerering Web Daily. Basically, much like Web 'n' Walk do on T-Mobile, you can use the internet on your phone all you want and never get charged more than £1 in a day. So if you know theres a particular day during the month your going to need it, like a day trip or something, you can use it all you want and the most you'll get charged is £1.
Oh, and Broadband can also be added for £7.50 a month, it can't be used as your free bolt-on, but 8MB broadband with free wireless router etc for £7.50 a month isn't bad. Especially when moneysupermarket.co.uk gave it 10/10...
Anyway, there you have it, 1st Feb these will come into effect. Enjoy
how does this effect the upgrade customers or existing customers of o2?
will there still be discounted line rental i.e. £10-15 off current line rental if you upgrade and also do you have any new in regards to handset prices for the new tariffs on offer? in particular the black n95-8gb and n82.
thanks
Posted by Daedalus85
Ok, theuniboy: best bet it call them, I'm not retentions so I couldn't say, but there only a free phone call away, and their all UK call centres, plus they don't bite
@Alpha Trion: Certainly looks that way, yeah, although I swear it said 75 minutes and 100 texts on our new tariff sheet. Leave it with me.
@pete101: Please don't quote the entire post, it's stupidly annoying...
As for your questions:
-Upgrading customers can choose to change to the new tariffs if they choose to.
-This doesn't affect existing customers unless they change their tariff.
-You'd have to check when you upgrade, but yes I suspect if your a loyal customer and your thinking of leaving O2, they might offer you line rental discount with the new tariffs.
-The N82 is already out, go to your local store if your unsure of prices, off the top of my head I don't know how much it is, but I'm fairly certain it's free on £35/month 18-month+ for free. N95i (as O2 are calling it) isn't out for O2 yet, so no idea on prices. It's due in a few weeks, maybe a month.
Posted by upper
It's about time too!
Posted by pete101
the n95-8gb is already out it's listed on the o2 website.
thanks for your help.
what i meant though was if they are getting rid of the leisure time plans (which i am on) will i still be able to upgrade with the same tariff if i do not want to switch to the newer ones?
i'm looking for a 12 month contract only and with the N95-8gb, if i currently have a online leisure plan what would be the best thing to say to get the phone for free or for a small extra fee if i want to stay on my current tariff?
in effect i'd pay £120 for the handset if i was to say get £10 off my line rental each month. do they still offer discount on line rental for current tariffs that existing customers are on?
thanks for your help again.
Posted by Miss UK
hmm...
about time they sorted that GPRS out!
I may consider coming back now if they offer good price on a 12 month tariff,
I am happy with Vodafone atm anyway £1 for 15MB a day is pretty good with them!
Now 02 have done that I think Vodafone may change theres not that im bothered the £1 a day thing is Music to my ears
Posted by Daedalus85
In a rather annoying twist, we had 6 of the buggers come in today
(the N95i)
Free on the £40 a month+ 18-month from what I gather, not too shabby.
As for unlimited data on 12 month? Nu-uh, aint going to happen.
The unlimited bolt-ons are for 18 month customers only, but the 1MB per day thing is for everyone on new contract tariffs.
Anyway, you took an E65 on a 24 month contract, so you can't really complain about 12 month contracts lol
Posted by Miss UK
wont they offer it on a under £35 tariff?
btw 24months?
neh Im back down to 18months!
they couldn't get the credit back out of my bank account and they cut me off the buggers lol
strange since they have all my debit details
Posted by Daedalus85
No, just 18 month £35 and above, or 24 month £30 and above.
So, did they end your contract or something or just put you down to 18 month then?
Posted by Aware
Gutted......
...they dropped that great pony/carpet deal you were talking about the other week then?? Shocking......
Ah well...N95'i' any good, in your eyes??
These changes are impressive(about time, too), everyone's really pushing for 18/24 monthers, aren't they(yet the handsets are being superceded every 12, or even less, 6 months)......
Posted by Alpha Trion
@ Aware
Yeah thats the problem at the moment, very much an "us & them" relationship between networks & the phone manufacturers. CPW have tried addressing this with thier 'swap it' scheme but not sure how successful this has been?
Posted by Daedalus85
N95i, I'd say is a worthy improvement over the old model, but existing owners are better off waiting for the rumoured N96 or whatevers next.
The speed increase is the main thing I've noticed tho, very nice and smooth now
Yes, all ponys and carpets have gone, it was while stocks last
Posted by Miss UK
On 2008-01-19 10:59:36, Daedalus85 wrote:
No, just 18 month £35 and above, or 24 month £30 and above.
So, did they end your contract or something or just put you down to 18 month then?
I couldn't use my phone they restricted it lol
after I made the £20 payment it was back on it no time..
im on a 18 month tariff they sorted it before xmas cos I told then I no longer wanted the 24mth thing they offered me
the handset is a bag load of crap my second handset is at Nokia right now after it keeps switching off !
the E Series suxx lol
Posted by Daedalus85
Ah well, can't say I didn't warn you
But we all live and learn
Posted by dazbradbury
Perfect, now I can finally leave the clutches of Orange, get an Orbit 2, and surf the internet all day and night!
Posted by haynesycop
When mentioning the iPhone tariffs are the free bolt one for everyone? It doesn't matter when you joined I got my iPhone yesterday and to have unlimited txt on the £35 tariff would be amazing.Also will they be implemented into iTunes or would you select it from the o2 website?
Posted by Daedalus85
I haven't a clue about the implementation (truth be told, NOBODY who works in our store has witnessed an activation of an iPhone, they simply never showed us, just told us how to tell people about it) but I expect it'll be done via customer services.
And I expect you could add it on by changing to the newer tariffs when they come out, but thats not a guarentee, Apple has caused alot of painful shakeups for us in the way we're allowed to do things, so don't hold your breath.
Posted by darrengf
O2 are aiming to shake up the mobile market with the new tarrifs and i know thats going to happen.
I know have a tarrif that includes everthing in the uk for me and most things when im abroad.
Data is also coming down to £3 per mb (Contract and PAYG) when you are abroad from July this year and if you are on PAYG SMS from Europe will only cost 25p from Europe (Intead of 49p)
I know just hope O2 gets a better 3g network and then it will rival all the other networks with every thing else.
Posted by Miss UK
On 2008-01-21 00:55:02, Daedalus85 wrote:
Ah well, can't say I didn't warn you
But we all live and learn
Yup i'll learn to go for the N series as always
got the phone today Nokia have replaced the screen and ive noticed a big horrid gap where the infrared is wasn't there before the front fascia hide it oh well it works and besides that it's warrantied till end of next year looks like Nokia handsets now carry 2yr guarantee now
keep me posted on what 02 have instore yeah,
it's gonna take a very good I say very good deal to get me back to them
Posted by upper
It seems like 02 are doing what the americans are doing as there tariffs looks similar to the ones on t-mobile USA.
[ This Message was edited by: upper on 2008-01-23 05:24 ]
Posted by Miss UK
Amazing I can still send free texts on my Old 02 account lmao!
how come they keep it open?
is it incase you decide to comeback
Posted by Daedalus85
Prolly a system glitch, but best off keeping quiet and if they ask, playing ignorant lol.
Posted by Miss UK
lol... Well I better get onto Lloyds TSB and cancel Direct Debit details for 02 then incase they do bill me for them
Posted by upper
Not too long to go now.
Posted by Rookwise
Spoke to o2 select customer care yesterday and asked them about these new tarrifs as I wanted to change over to one.
I was told that there was no new tarrifs coming next month.
I was by my laptop so I bought up this thread and read it out to them what we had been told (without mentioning Esato).
They just said that it is wrong and that there is no new tarrifs coming out. They have not been given any notification of them either.
Can anyone shed some light on this
Posted by Miss UK
Andy, sometimes 02 online are slow at gaining info, that person you may of spoke to may of been a new employee you get those alot with 02
just await till the end of the month and see what happens then
Posted by upper
On 2008-01-30 13:26:39, Rookwise wrote:
Spoke to o2 select customer care yesterday and asked them about these new tarrifs as I wanted to change over to one.
I was told that there was no new tarrifs coming next month.
I was by my laptop so I bought up this thread and read it out to them what we had been told (without mentioning Esato).
They just said that it is wrong and that there is no new tarrifs coming out. They have not been given any notification of them either.
Can anyone shed some light on this
Posted by Andaho
I have an Asus EEE PC ( http://www.pcpro.co.uk/reviews/133848/asus-eee-pc-701.html )
I want to use my phone to connect to the internet on it when I'm out of the house... as it's a very basic laptop, I of course only want to use it for email and basic browsing...
I Just upgraded my existing o2 contract to the new £35 and chose the unlimited web, but I understand now that I can't use it for my laptop?
Can anyone give me some options for using my laptop through my mobile? - e.g. is there a different tarrif - it would still have to be cheap, because I think the occasions will be rare when I am out and don't have access to wi-fi.
Posted by Daedalus85
You'd have to go on Web Max to use it as a modem, which is £30 a month.
Have a look at 3, they do a £10 a month contract with a data card that gives you 1GB of data a month and the data card is free if you go on a 24 month contract.
Posted by Andaho
Thanks for your reply. £30 a month is more than I want to pay, and with 3's signal here I have more chance of finding a wifi hotspot lol.
Does anyone know what O2 charge for using the phone as a modem without the £30 bolton?
Posted by Daedalus85
They should charge as standard per MB, so £3 per MB.
Posted by Andaho
On 2008-03-10 20:38:20, Daedalus85 wrote:
They should charge as standard per MB, so £3 per MB.
bugger! so if I was going to use more than 10MB I'd be better off with the max bolton *sigh*
Posted by Daedalus85
Pretty much.
Failing that, try T-Mobile or Vodafone, dare I say it.
O2's data card option isn't all that cheap, so it's worth looking at the competitors.
Posted by Daedalus85
STOP THE PRESS:
From what my manager told me today, and bear in mind THIS HASN'T BEEN CONFIRMED, but O2 are moving into the mobile data dongle market like 3 and T-Mobile, so this may help.
Rumours are, the USB modem will be free on a £20/month 18-month contract for existing O2 customers, non-O2 customers will have to pay £30/month. This will give you 3GB of transfer AND FREE WiFi, something the competitors aren't even touching right now.
There will be a pay as you go option, with the dongle costing £115.
Posted by Andaho
On 2008-03-13 18:26:19, Daedalus85 wrote:
STOP THE PRESS:
From what my manager told me today, and bear in mind THIS HASN'T BEEN CONFIRMED, but O2 are moving into the mobile data dongle market like 3 and T-Mobile, so this may help.
Rumours are, the USB modem will be free on a £20/month 18-month contract for existing O2 customers, non-O2 customers will have to pay £30/month. This will give you 3GB of transfer AND FREE WiFi, something the competitors aren't even touching right now.
There will be a pay as you go option, with the dongle costing £115.
Sweet, thanks for the news... let me know if you hear more
Posted by Miss UK
On 2008-03-11 13:09:48, Andaho wrote:
On 2008-03-10 20:38:20, Daedalus85 wrote:
They should charge as standard per MB, so £3 per MB.
bugger! so if I was going to use more than 10MB I'd be better off with the max bolton *sigh*
you even do that lol if you want a overpriced bill
James whats the £1 per day like on 02 now?
they done this a couple of months down the line after I left I see
I also checked my account with them the other day and they have removed the free texts option as you said mindyou maybe they did it cos I cancelled my Direct debit with my bank
Posted by goldenface
When does this £1/day tariff come in again? I just used about £4 in 15 mins.
Is it definitely in the pipeline?
Posted by Daedalus85
£1 a day? It's been active on all new tariffs since 1st Feb lol.
Ring up Customer Service and see if they'll change you to a newer tariff to include that.
Posted by Lustral
I on the £15 pre month with 200 mins and 400 texts , plus unlimited o2 to o2 calls and i have the unlimited web bolt on as well.
Totally awesome for my needs anyways and HSDPA on o2 isnt bad at all.
Lusty
Posted by Alpha Trion
@Daedalus85
Hi guys,
Can anyone tell me (in particular Daedalus85 with your inside O2 knowledge) why the Nokia N82 is no longer available/listed on the O2 website?
Its currently only showing N95, N95 8GB & N81
Cheers
Posted by Daedalus85
They've been taking alot off their website, that and the Armarni are two good examples.
Honestly, I don't know why. We figured they'd taken the Armarni off cause it's a piece of shit lol, but the N82, I dunno, maybe it's not selling as well as hoped due to the release of the N95 8GB. General concensus in store seems to be from customers thats they want the N95 8GB because it's cool and their friends all told them to get it (ffs!) whereas I try and show them the N82 and explain it's superior features and they jut say it's far far too big or it's got tiny buttons. I then point out the N95 range isn't exactly small and they ignore me :/
Customers are dip shits I swear lol
Posted by Alpha Trion
Cheers Daedalus85,
not the answer I wanted, was hoping i was going to get something along the lines of:
"yes its been removed due to the coming release of the N82 black"
Posted by masseur
getting back to topic of these new data plans... how can I check how much of my new "unlimited" 200mb I have used this month? do o2 have some sort of usage meter somewhere?