Help - Faulty Camera on K800!

Posted by shazzydoosh
Hi, My k800i camera is not working. Whenever I open the lense cover, it brings up the CyberShot screen then states another application is running, and must be closed before I can use the camera!!!

I have no applications running. Have tried switching off and on. Removing battery. removing memory card et. Have performed a Reset (both settings and master). Have also re-installed firmware through SEUS.

I have even tried the Servic menu (>*<<*<*) and the Video call camera works, but when I try to use the main camera I get the same message.

Any ideas... please????

Posted by Sammy_boy
I suspect it'll be a problem with either the camera ribbon, or more likely the little micro-switch that activates the camera when you slide open the shutter. This would involve taking the phone apart to check/repair, which may be better been done by someone with more experience if you don't feel confident in doing this.

Have a search around the forum, there should be plenty of info on this problem, it's a reasonably common malady on the K800i!

Posted by shazzydoosh
Thanks for the quick reply.

I wouldnt have thought the switch was a problem, as when I open the lens cover, it activates the Camera mode.. but it hangs on "Cyber Shot" "press 0 for help" for a couple of seconds, then tells me another application is running. (have tried pressing 0 lol)

How would the ribbon affect things? Can this be fixed by SE under warranty as it has not been dropped etc

Posted by NightBlade
Of course it will.

Posted by gaming_guy
try a full reflash (ie. MAIN + FS and custom pack), if that doesnt work its a hardware issue with the flex ribbon connecting the camera to the main board (from experience)

_________________

K700i > K750i > K810i (current phone)

[ This Message was edited by: gaming_guy on 2008-01-08 20:17 ]

Posted by shazzydoosh
hey,

done full flash in wotan, XS++ and SEUS... all same problem. off to K&N for repair i guess