Posted by TheJoker
Hi guys,
I posted my problem in the Firmware Overview thread (http://www.esato.com/board/viewtopic.php?topic=157121) , but I've had no replies there, so I'm trying here with a bit more information.
On Friday my phone said it had a new update ready so I downloaded it over the air and it started the update and it was OK until it rebooted and after that, it's not been the same. If I turn it on now I get the SE start-up logo, and then it simply vibrates and lights up the keyboard every 16ish seconds. It repeats this 'forever' (I've left it on for hours and it still keeps doing this).
I sent an email to SE support and got a message back saying that I should try SEUS, and I did, but when I finally got it to work (after changing the USB port) it reported that the firmware is up to date.
I then tried MyPhoneExplorer and it was unable to connect, however I can browse the file system from my computer over USB cable.
The second part of the SE support email reply says that I should post the phone to their service centre - this is obviously a lot of hassle so I'd like to fix it myself.
Any help is very much appreciated!
Posted by A L 3 X
maybe try to reflash it with davinci or wotan.....but that would voide your warranty.....
if u wanna keep warranty try when it turns on typing <0000> where < > are joystick moves......if that dont work take it back to where ya bought it.
Posted by TheJoker
Thanks A L 3 X, the <0000> doesn't seem to work. Hmmmm....
Posted by h317di
if u cant fix it by urself, service centre is the only answer. hopefully they cant fix it so u get a new unit
my friend got that, but have to wait 4 months
Posted by TheJoker
Yeah, it looks like I'm going to have to send it off as per SE's instructions. I am however a bit tempted to wait until 10th when the next software update should be available...?!
Posted by TheJoker
Sent it back, they fixed it, and now it works... ho-hummm...
Posted by pedrops
Man, even if SEUS says "up to date", there's an option "continue anyway".. that's what you should have done
Posted by TheJoker
On 2007-12-22 23:55:55, pedrops wrote:
Man, even if SEUS says "up to date", there's an option "continue anyway".. that's what you should have done
The first time I tried, there was no update and I didn't do that, but the second time I tried the SEUS, it said there was an update, and it did update the phone successfully, but the phone still didn't work. So I don't believe that I could have done anything.
Posted by strizlow800
Try this... Will repair the phone:
http://www.esato.com/board/viewtopic.php?topic=156090
and don't use clients like wotan or davinci (that cost) while you can do this for free and much faster...