W910i Firmware/Bug Overview

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Posted by andr3w1984

On 2007-12-17 17:40:27, KopStar wrote:
Because carriers like to QA and brand the software that comes on their phones, they will upgrade to new firmware at different times.

As for the state of your phone, take it back and demand that you get one that was built after Week 44... if they play dumb, tell them they can find the build week on the back of the phone, behind the battery!

You changed your name ha!

Yeh! Look for a phone thats manufactured after week 44. Mine is week 44 and had no problems whatso ever. De-branded it and its all good

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Posted by sherlockh
Ah....well I need to throw a spanner in the works. Mine says week 44 and it keeps getting the black screen and red light on the front panel !!!

So there goes that theory.
Shoukd I go for week 45

[ This Message was edited by: sherlockh on 2007-12-17 19:41 ]

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Posted by Hyuga
Might be stupid question, how can I see what week my phone has been manufactured? I'm getting new phone from SE tomorrow and I want to check if its old or actually new one.. (they said its brand new)..

I have been without my w910 quite a while already now..

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Posted by KopStar

On 2007-12-17 23:01:15, Hyuga wrote:
Might be stupid question, how can I see what week my phone has been manufactured? I'm getting new phone from SE tomorrow and I want to check if its old or actually new one.. (they said its brand new)..

I have been without my w910 quite a while already now..

...on the back of the phone, behind the battery!

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Posted by frodolive
Please, with a sim free phone works fine the 039 firmware version?
Thanks

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Posted by KopStar
Afraid not... I have one and it has the same problems...

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Posted by frodolive
Thank you very much.
Awaiting the new firm.... ¡ before Christmas !
Would be a good gift for Christmas.

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Posted by voxish
I have a 1 month old w910i on 3 network in the UK;
Software version 1200-9129 R1CA029 070922
Build week 43.

I got several random shutdowns with lights on and red light on at the back. The only way to reset was to take the battery out. Tried to explain this to the so-called 3 technical help and was treated like a complete idiot.

Eventually I gave up and took it to the 3 shop who said that because I bought it by phone they couldn't exchange it only send it off - I reluctantly agreed - tried to explain the problem but the salesperson's eyes glazed over - to cut a long story short got the phone back 5 days later with a letter basically saying no fault found - and software still the same as above.

Needless to say it has failed twice since then.

Now they say that as the phone is more than 14 days old they can only send it for repair again. Am I going to go through this loop forever - feels like groundhog day to me! Nice phone when it's working though.

WTF do I have to say to convince these guys there's a problem?

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Posted by ashyk36
has anyone scratches the camera lense yet?

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Posted by NeO_Sk8eR
Guys! i just installed r1da038 from setool (work in a phone service dptmnt) and i get

jbenchmarkHQ: 447
jbenchmarkLQ: 473

huge improvement, both games run at 15fps

the phones media manager is faster with smoother animations and so far walkman button hasn't failed and equalizer keeps its settings

[ This Message was edited by: NeO_Sk8eR on 2007-12-24 12:45 ]

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Posted by KopStar
Can you confirm anymore details about that firmware?

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Posted by NeO_Sk8eR
any questions ask away, ill post pics when i get the chance

p.s

camera is now v1.7 and java jp-8.1
and i dont know if its just me, but the camera viewfinder refresh rate seems to have gone up

[ This Message was edited by: NeO_Sk8eR on 2007-12-24 12:57 ]

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Posted by Hyuga

On 2007-12-24 13:53:42, NeO_Sk8eR wrote:
any questions ask away, ill post pics when i get the chance

p.s

camera is now v1.7 and java jp-8.1
and i dont know if its just me, but the camera viewfinder refresh rate seems to have gone up

[ This Message was edited by: NeO_Sk8eR on 2007-12-24 12:57 ]

How about.. are themes faster now when listening/not listening? I don't like it at all when listening music and whole phone is going damn slow, especially when those flash themes are showing track info on mainscreen.

Any information when this comes public?

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Posted by NeO_Sk8eR
im afraid prior 2 the upgrade i nver used the other themes only walkman but i remember the horrible lag while txting and listening 2 music, i cant say its been resolved, theres is a noticeable improvement but still a noticeable slow down. its better but not quite there yet. As for when it comes public i cant say, all i know is that it was uploaded on the 23rd

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Posted by dsr27
well after sending my fone back to CW to have its probs with the walkman button n shortcut i am pleased to say that I have my precious w910 back in my clutches hahaha

they updated the firmware for me, which i cud prob av done lol

its now running on: 1200-9123-R1CA039-071029

dont know if this is the lateste version or not, butu i have no problems with my fone so am once again a happy SE customer well apart from having to send back my gf's w580 after xmas coz the keypad has fallen to bits i warned her when i gave it her lol oh well

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Posted by andr3w1984
I doubt this new firmware is going to be here before christmas, I have tried to update mine alot of times today but seems that SE will fail at releasing another one before crimbo! Never mind should be here shortly for us people with a w910i. Hold onto your hats and pray for a firmware update soon.

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Posted by bobble
As a whatcher of this forum for since I got my Vodafone branded W910i thought I would let you know that it has just updated over the internet to the following, the phone is nut unlocked or unbranded and this would not work pre xmas.

R1DA038

As this is a work phone the big problem I have had is with it crashing will see how it goes, as if it works well this will be an excelent phone.

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Posted by Mizzle
Good, so the new firmware will be available for W910 also, like I thought

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Posted by KopStar

On 2007-12-26 22:19:56, bobble wrote:
As a whatcher of this forum for since I got my Vodafone branded W910i thought I would let you know that it has just updated over the internet to the following, the phone is nut unlocked or unbranded and this would not work pre xmas.

R1DA038

As this is a work phone the big problem I have had is with it crashing will see how it goes, as if it works well this will be an excelent phone.

So did you use SEUS to update the phone?
And what are your experiences so far?

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Posted by KopStar
So far there is nothing on FOTA...

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Posted by bobble
I upgrade over the internet service with the update service from the CD, I assume that is what you mean by SEUS, the update from the phone is removed from the menus on the Vodafone branded phone.

I only tried this just before I posted on here and have not used the phone yet, will post over the next few days if I have any problems.

[ This Message was edited by: bobble on 2007-12-26 21:35 ]

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Posted by NeO_Sk8eR
problem 2 report. it was working fine untill today, my speaker stopped working, all of sudden, tried reset nothing, had 2 reflash 2 get it back

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Posted by OCedHrt
It seems the idle clock is now available. And, "Menu > Settings > General > Update service > Software version" is no longer available under settings.

[ This Message was edited by: OCedHrt on 2007-12-29 08:58 ]

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Posted by NeO_Sk8eR
Found a new change, i think, go to your photo album, open any picture, and try scroll 2 the next picture, b4 the update there was no animation, now there is, can some1 try this?

if that was there b4 then some1 correct me plz

[ This Message was edited by: NeO_Sk8eR on 2007-12-29 17:04 ]

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Posted by nivo22
So whats the latest I have the r1ca039 one... my phone is unbranded

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Posted by JJC
With my W910i its frozen with the red lgiht of the back , and unfortunately i cannot use it. When i replace the battery and put it back in the same happens .

Is there a way to fix this ?

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Posted by Jerre84
Hello,

Have a problem with TrackID in Firmware.

Got a W910i with Generic Europe firmware. I flashed it to "Proximus Vodafone" Firmware, to get more out of the wap portal of Proximus, named "Vodafone Live".

With the original Firmware, I could use TrackID in the Entertainment menu and in the Radio. Now, with the Proximus Firmware, Everything works fine, but TrackID disappeared in the Entertainment menu. I can only use it in the Radio. (So it is still in the phone, but not where I wanted it )

Anyone the same? Or an idea why?


Greetings,
Jeroen

[ This Message was edited by: Jerre84 on 2007-12-30 00:56 ]

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Posted by andr3w1984

On 2007-12-29 22:29:36, JJC wrote:
With my W910i its frozen with the red lgiht of the back , and unfortunately i cannot use it. When i replace the battery and put it back in the same happens .

Is there a way to fix this ?

Unfortianatly not. Sounds like your going to have to take it back, they might give you a replacment phone.





You flashed it with firmware this is why it happened. When you flash phones it changes alot of code on the phone including menu style and placement of shortcuts files e.t.c.

[ This Message was edited by: andr3w1984 on 2007-12-30 13:29 ]

[ This Message was edited by: andr3w1984 on 2007-12-30 13:29 ]

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Posted by Jerre84
So nothing can help me out?

I have to choose between; a fully working wap portal or TrackID in the Entertainment menu?


Choosing between the Generic Europe Firmware or the Proximus Firmware.

What's the best I can choose .... Generic Europe Firmware, the portal is useless. Don't know why Proximus deleted it from the menu ...


Greetings,
Jeroen

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Posted by Mizzle


Yep, it's sad, but that's one of the downsides of buying software branded phones / using operator branded firmware.

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Posted by Jerre84
Thanks.

I'll try to contact my Proximus Provider. But I think it is a dead end.

An idea what they do with the Firmware? An idea why the wap portal is different on both Firmwares?

And last but not least ... who releases or developes the Proximus firmware? Does Proximus get a basic firmware, they modify it and return it to SE to brand it on their phones?

Greetings,
Jeroen

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Posted by Mizzle


Maybe you should go to the WAP portal and save it as a bookmark on the phone. Then flash the phone to generic firmware again and the bookmark should still be there

Proximus won't be able to do anything about that. They'll probably just flash it to their own branded firmware, no change.

Sony Ericsson releases the firmwares, also the operator branded ones.

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Posted by Sa26282
Hello to everyone, this is my first post in this forum

Well, I bought the W910i about 8 days ago. It is branded Vodafone, I live in Italy, so here it is impossible to buy unbranded phones...

Immediately I had the famous bug regarding the continuous restarts, so I call the shop and tell about this. Showing a great competence they say the battery should be charged 15 hours the first time...the same stupid thing all the shop tell you when you buy a new phone. Anyway, I look over the internet and I found that a complete reset could resolve the problem. I did it and the phone works great until yesterday. Now I cannot enter the games menu, the application menu and the walkman button on the top of the phone, and the same menu option, don't work. I see this problems are common among us, but I cannot understand why I have 7 day with no problems and now I cannot play games. I don't know if it's useful, but yesterday I transfer music to my phone for the first time (4 complete CDs) and then I have the problem. I tried to do another complete reset, delete all the games and music from the memory card, but the problem persists.

I have R1CA029 prg12009124_VODAFONE_SH R1CA029 software version and my phone was builded in W40.
I tried to update via SE update program but it don't find any new version.

Thanks, bye

[ This Message was edited by: Sa26282 on 2007-12-31 12:11 ]

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Posted by andr3w1984
Sa26282 try performing an update using seus (phone updater) FREE. You can download it via sony ericsson's site.

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Posted by Sa26282


I just tried it 2 minutes ago...no new software available for my phone...



Thanks anyway
I keep on waiting, hoping I can play some games again

bye

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Posted by keanll
i have this issue of walkman and game button not functional. i have tried
1. master reset
2. update via sues
the problem still here wit unfunctional button.

i think the master reset and sues wont help this. i m in asia n using unbranded software.

i suspect this bug will occur when i install an 'animated theme' from the web then this problem start.

i have fix this problem thru REFORMAT the whole phone by 3rd party in an unauthorised SE center. Now i m using R1CA039 CHINA_SH

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Posted by Prodigal Me
I've probably told this story a million times in various forums but I'll tell it again anyway.

My W910i has the Operation failed problem when I try to go into the Games menu, Applications menu, when I try to open the Walkman player from the desktop and when I try to open SenseMe. I've tried a master reset, formatting the memory card and updating with SEUS (although each time I've tried it says it says the update isn't necessary). It's unbranded and unlocked. I tried going to a local Telstra shop but they said that the best they could do was send it away for servicing but that without the proof of purchase (I bought it new off ebay and it didn't come with a proof of purchase) it would cost me so much money, that I wasn't ready to pay as it was only like a month old. I've since contacted the seller on ebay and he happily sent a proof of purchase for me which was good. However, I'm going to Melbourne next week (for summer school! woohoo) and I thought I'd go to a Sony Ericsson shop there to see if they say anything different. If not Ima just chuck the proof of purchase at them and get it repaired/replaced. I'm still not to happy about the whole situation though.

Anyway, thanks for listening.

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Posted by Sa26282
I've just changed my phone at the shop.
For now it's all ok, no need to reset the phone since there are no auto-reset or other issues.
Hoping this time it will be ok

Bye

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Posted by M.C.
Have trouble with w910i. I've got it from Honk-Kong. I have some mp3s which has my native (russian) language in title or in ID3-tag and phone showing some of them allright, but some of them it shows in absolutly wrong language (chinise maybe???.)

I tried to look in options and untick all languages exept English (have NO russian in options), but it didn't help. My be there is any other way (change firmware or etc.)?

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Posted by Jerre84
I think I have an idea why on my unbranded phone the Vodafone Wap portal is without colors ... just in text form.

When I flashed my to phone to Proximus Vodafone Firmware, I saved the flashlog of DaVinci. Today just curious, and checked it because I flashed my phone back to the Generic Firmware and wanted to know if there is a difference. I found 2 Security Certificates. Probably they allow the phone to get the full functional portal or not.

They are:
/tpa/preset/custom/Security Certificate_Vodafone Global_202.1.crt and
/tpa/preset/custom/Security Certificate_Vodafone Global_203.1.crt

Maybe those 2 files are the key, and now with the unbranded generic firmware, I do not have those certificates.

Does someone know, if it is possible to download them somewhere?


Greetings,
Jeroen

[ This Message was edited by: Jerre84 on 2008-01-06 16:29 ]

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Posted by DragonEye
any news on the update being out yet?

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Posted by Ixalus
Just tried. Now my Update Service is stuck at Identification in Process.

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Posted by neeko
help with SEUS driver

-I installed SEUS 2.7.12.4
-I sellected W910i in SEUS
-I try to follow SEUS steps, last step is hold C
-when I connected w910i, w910i show"Do not remove the USB cable blar blar blar..."
-& SEUS just wait at the "steps" there...

is it count as start up? because in SEUS help said that
"After attaching the USB cable, the phone should not start up. If it does, the Flash driver has not been properly installed on the USB port in use. Remove the battery and begin installing the driver again."

I have not success on SEUS
I think is driver problem
in XP device manager it show "USB Mass Storage Device",
& both the M2 memory & w910i phone memory did pop up
but when I remove the battery & connect w910i, nothing happen...(no usb/flash detected)

can I know where to get the proper driver(usb?) for w910i+SEUS?
& how to do it properly?
I want to cry >.< very hard >.< wu wu wu...

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Posted by KopStar
Remember:

1. Switch the phone OFF and remove the battery for about 10 seconds;
2. Put the battery back, then hold down the 'C' key FIRMLY...
3. With the 'C' key HELD DOWN, plug in the USB cable;
4. If you have been successful, you will see an 7th step, which is 'Release the 'C' key...

The update should then proceed...

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Posted by alukardgt
remove the memory stick too, dont forget it !!

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Posted by DragonEye
no updates for unbranded phones for me... checked last night...

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Posted by kionna
no update here.. checked today.. unbraded...

current version CA039

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Posted by Jerre84



Which Firmware is actually the unbranded?
I have:
R1CA029
prg12009123_GENERIC_SH R1CA029
EROM: 1200-4341
SEMCBOOT; R6A008

Is that unbranded?

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Posted by skyer
sadly....there is still no updates for me too (unbranded)...

One bug:

if we set .swf file as the Wallpaper, the wallpaper will not be retained after phone restarted.

Tried in W580i, and the wallpaper still there.

Picture files is ok, but not the Flash file...

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Posted by KopStar
This is turning into a farce... I have never bought a phone with so many different issues from day 1!
Then SE have the balls to launch new phones!
This 'major' firmware update needs to come through soon, cos I think both W910i and K850i users are getting fed up...